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- Tasks: Join our Ground Operations team to manage global flight schedules and ensure safe dispatch.
- Company: Gama Aviation is a diverse company that saves lives and provides critical intelligence worldwide.
- Benefits: Enjoy a great work-life balance, competitive salary, and comprehensive health benefits.
- Why this job: Be part of a dynamic team in a fast-paced industry with opportunities for travel and personal growth.
- Qualifications: Experience in flight planning and operational roles, with strong communication and teamwork skills required.
- Other info: Work a 4-4 shift pattern with remote work options for night shifts.
The predicted salary is between 36000 - 60000 £ per year.
Gama Aviation is currently recruiting for an Operations Controller to join our excellent Ground Operations team in Farnborough. Working at the very core or our business in our 24/7 Operations Control Centre, you will be responsible for the safe and efficient dispatch, flight monitoring and proactive management of our daily flight schedules across the globe.
This role plays a critical part in the efficient processing and planning of Company aircraft operations in accordance with statutory requirements and Company policy as defined in the Operations Manual, utilising the manuals and publications within the Company’s operations libraries:
- (NOTAMS)
- AIC (Aeronautical Information Circulars)
- ANO (Air Navigation Orders) and Regulations
- Company Operations Manuals
- Aeronautical Charts
About us:
Gama Aviation is a hugely diverse business that offers much more than perhaps its name would suggest. Yes, we fly but we also save lives, provide mission critical intelligence, and build systems that deliver decisive advantage.
With operations in the UK, US, Middle East and Hong Kong a career with us can offer travel, personal growth opportunities and the ability for long-term progression in a fast paced and dynamic service industry.
Responsibilities:
- Assisting the Operations Supervisor and Duty Operations Manager with the day-to-day running of the Ground Operations Department
- Assisting the Operations managerial team with activating Operational Procedures, for example, Emergency Response Plans, Flight Watch and Overdue Aircraft Programmes where applicable. These procedures form part of the Company’s Safety and Quality Management Manual
- Close liaison as required with the Engineering Department and maintenance organisations regarding aircraft serviceability
- Processing pilot duty and rest records in accordance with instructions as defined in the Operations Manual and Operations Procedure Manual
- Preparation and monitoring the validity of operations with regards to:
– Crew flight briefs
– Operational Flight plans
– Flight Time Limitations (FTL) schemes
– Ground Handling services and arrangements
– Overflight, Landing and Charter Permits
- Flight watch of active company flights
- Actioning FTL compliance by implementation of daily crew duty checks and entry of planned pilot movements onto the myairops flight aviation software system
Skills, Qualifications and Experience required:
Essential
- Proven flight planning and operational experience, ideally gained within a Business Aviation or Air Ambulance environment
- Sound knowledge and understanding on national and international aviation regulations and the effect on day-to-day operational requirements
- Recent experience in a similar role within a similar organisation, together with the ability to deal with complex operational issues inherent to a fast-moving environment
- Experience of Microsoft Office Suite and PPS flight planning products, ideally Foreflight
- Excellent communication skills with a range of audiences, including senior management and VVIP clients
- Experience of forming and maintaining working relationships across professional and operational boundaries
- Experience of working in teams, including influencing colleagues into delivering consistently high standards
- Experience of continued personal development, including ongoing training and mentoring to promote a cohesive team atmosphere and enjoyable working conditions
Advantageous
- Enthusiasm for continually seeking better performance from leading by example
- Exceptional attention to detail
- Patience and ability to deal with challenges and a constantly changing work environment, whilst at the same time maintaining the highest standards within your team
- Excellent customer service standards
In addition to a Competitive Salary, we will offer you:
- Great work life balance with a 4-4 shift pattern, with the night shift WFH
- Competitive Group Pension Scheme
- Comprehensive Life Assurance *
- Comprehensive Income Protection *
- Comprehensive Travel Insurance *
- Comprehensive Private Healthcare (after successful passing of probation) *
- Free Car Parking
- 2 Paid Volunteering Days each calendar year (subject to line manager approval)
- Investment in Training, Qualifications and Professional Development
*(Subject to insurance underwriting)
Due to the volume of applications received, only candidates selected for interview will be contacted. If you do not hear from us within 20 working days then your application has been unsuccessful on this occasion. We are unable to sponsor applicants for this position.
Operations Controller employer: Gama Aviation
Contact Detail:
Gama Aviation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Controller
✨Tip Number 1
Familiarize yourself with the specific aviation regulations and operational procedures mentioned in the job description. Understanding NOTAMS, AICs, and FTL schemes will give you a significant edge during the interview.
✨Tip Number 2
Highlight any previous experience you have in flight planning or operations, especially within Business Aviation or Air Ambulance environments. Be ready to discuss specific scenarios where you successfully managed complex operational issues.
✨Tip Number 3
Demonstrate your communication skills by preparing examples of how you've effectively collaborated with various teams, including engineering and management. This will show that you can maintain strong working relationships across professional boundaries.
✨Tip Number 4
Show your enthusiasm for continuous improvement and personal development. Mention any relevant training or mentoring experiences that illustrate your commitment to maintaining high standards and fostering a positive team atmosphere.
We think you need these skills to ace Operations Controller
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Operations Controller position. Highlight key responsibilities and required skills that align with your experience.
Tailor Your CV: Customize your CV to reflect relevant experience in flight planning and operational roles. Emphasize your knowledge of aviation regulations and any experience in a similar environment.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for aviation and your ability to handle complex operational issues. Mention specific examples from your past experiences that demonstrate your skills.
Highlight Communication Skills: Since excellent communication is crucial for this role, ensure you provide examples of how you've effectively communicated with various stakeholders in previous positions.
How to prepare for a job interview at Gama Aviation
✨Know Your Regulations
Familiarize yourself with national and international aviation regulations, as well as the specific operational procedures outlined in Gama Aviation's Operations Manual. Being able to discuss these confidently will demonstrate your understanding of the role.
✨Showcase Your Experience
Prepare to share specific examples from your previous roles that highlight your flight planning and operational experience, especially in a Business Aviation or Air Ambulance environment. This will help illustrate your capability to handle complex operational issues.
✨Emphasize Communication Skills
Since the role involves liaising with various departments and stakeholders, be ready to discuss how you've effectively communicated with senior management and clients in the past. Highlight any experiences where you influenced colleagues to maintain high standards.
✨Demonstrate Attention to Detail
Given the critical nature of the role, emphasize your exceptional attention to detail. Prepare examples that showcase how you've maintained high standards in a fast-paced environment, particularly when dealing with flight time limitations and operational flight plans.
