Senior Operations Controller in Farnborough
Senior Operations Controller

Senior Operations Controller in Farnborough

Farnborough Full-Time 36000 - 60000 £ / year (est.) No home office possible
Gama Aviation

At a Glance

  • Tasks: Lead a dynamic team in delivering top-notch aircraft services and ensuring operational excellence.
  • Company: Join Gama Aviation, a leader in the aviation industry with a supportive culture.
  • Benefits: Enjoy a great work-life balance, private healthcare, and paid volunteering days.
  • Why this job: Make a real impact in a fast-paced environment while developing your career in aviation.
  • Qualifications: 5+ years in Ground Operations with strong flight planning and communication skills.
  • Other info: Opportunities for training and professional development in a vibrant team.

The predicted salary is between 36000 - 60000 £ per year.

Gama Aviation is actively recruiting for a Senior Operations Controller to join our excellent Ground Operations team in Farnborough. Working at the very core of our business in our 24/7 Operations Control Centre, you will play a pivotal role in delivering safe, efficient, and timely aircraft services to our clients. This senior position supports the Duty Operations Manager in inspiring the shift team to consistently deliver the highest service levels, exceed client expectations, and act as a role model within the Ground Operations community.

Responsibilities:

  • Assisting the Duty Operations Manager with the delivery of client experience to both internal and external stakeholders.
  • Preparation and monitoring the validity of operations with regards to:
  • Crew flight briefs
  • Operational Flight planning
  • Flight Time Limitations (FTL) schemes
  • Ground Handling services and arrangements
  • Overflight, Landing and Charter Permits
  • Flight watch of active company flights
  • Weather watch
  • Processing pilot duty and rest records in accordance with instructions as defined in the Operations Manual and Operations Procedure Manual.
  • Close liaison with the Engineering Department and maintenance organisations regarding aircraft serviceability.
  • Supporting the Duty Operations Manager in updating clients internally and externally on aircraft serviceability.
  • Oversight and management of day-to-day workflow of Operations Controllers as agreed by the Duty Operations Manager.
  • Assisting the Operations managerial team in ensuring staff are trained to the same standard, coaching, developing, and mentoring Operations Controllers and apprentices.
  • Acting as a role model within the Ground Operations community, correctly following and encouraging established processes and procedures.
  • Covering tasks and duties of the Duty Operations Manager in their absence.
  • Skills, Qualifications and Experience required:

    • Minimum 5 years Ground Operations experience.
    • Proven flight planning and operational experience, ideally gained within a Business Aviation environment.
    • Sound knowledge and understanding of national and international aviation regulations and their effect on day-to-day operational requirements.
    • Recent experience in a similar role within a similar organisation, with the ability to deal with complex operational issues inherent to a fast-moving environment.
    • Sound knowledge of EuroControl, Foreflight, PPS and Flight Time Limitation schemes.
    • Excellent communication skills with a range of audiences, including senior management and clients.

    Additional Benefits:

    • Great work-life balance with a 4-4 shift pattern.
    • Comprehensive Private Healthcare (after successful passing of probation).
    • Free Car Parking.
    • 2 Paid Volunteering Days each calendar year (subject to line manager approval).
    • Investment in Training, Qualifications and Professional Development.

    Due to the volume of applications received, only candidates selected for interview will be contacted. If you do not hear from us within 20 working days then your application has been unsuccessful on this occasion.

    Senior Operations Controller in Farnborough employer: Gama Aviation

    Gama Aviation is an exceptional employer, offering a dynamic work environment in Farnborough where you can thrive as a Senior Operations Controller. With a strong focus on employee development, we provide comprehensive training and professional growth opportunities, alongside a great work-life balance through our 4-on, 4-off shift pattern. Our commitment to employee well-being is reflected in our benefits, including private healthcare and paid volunteering days, making Gama Aviation a rewarding place to build your career in the aviation industry.
    Gama Aviation

    Contact Detail:

    Gama Aviation Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Senior Operations Controller in Farnborough

    ✨Tip Number 1

    Network like a pro! Reach out to folks in the aviation industry, especially those at Gama Aviation. A friendly chat can sometimes lead to opportunities that aren’t even advertised.

    ✨Tip Number 2

    Prepare for the interview by brushing up on your knowledge of flight planning and operational procedures. Show us you know your stuff and can handle complex operational issues with ease!

    ✨Tip Number 3

    Be ready to demonstrate your leadership skills. As a Senior Operations Controller, you’ll need to inspire your team, so think of examples where you’ve successfully coached or mentored others.

    ✨Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.

    We think you need these skills to ace Senior Operations Controller in Farnborough

    Ground Operations Experience
    Flight Planning
    Operational Experience
    Knowledge of Aviation Regulations
    EuroControl
    Foreflight
    PPS
    Flight Time Limitation Schemes
    Communication Skills
    Coaching and Mentoring
    Problem-Solving Skills
    Team Leadership
    Attention to Detail
    Adaptability

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV is tailored to the Senior Operations Controller role. Highlight your relevant experience in ground operations and any specific skills that match the job description, like flight planning and operational experience.

    Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Gama Aviation. Mention your passion for aviation and how your experience aligns with the responsibilities outlined in the job description.

    Showcase Your Communication Skills: Since excellent communication is key for this role, make sure to demonstrate your ability to communicate effectively in your application. Use clear and concise language, and don’t shy away from sharing examples of how you've successfully communicated with various stakeholders.

    Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!

    How to prepare for a job interview at Gama Aviation

    ✨Know Your Operations Inside Out

    Make sure you brush up on your knowledge of ground operations, flight planning, and aviation regulations. Familiarise yourself with the specific tools mentioned in the job description, like EuroControl and Foreflight, so you can confidently discuss how you've used them in past roles.

    ✨Showcase Your Leadership Skills

    As a Senior Operations Controller, you'll be expected to inspire and mentor your team. Prepare examples of how you've successfully led teams or improved processes in previous positions. Highlight your ability to coach others and ensure high service levels.

    ✨Communicate Clearly and Confidently

    Excellent communication is key in this role. Practice articulating your thoughts clearly, especially when discussing complex operational issues. Be ready to demonstrate how you've effectively communicated with both internal teams and clients in the past.

    ✨Prepare for Scenario-Based Questions

    Expect to face scenario-based questions that test your problem-solving skills in a fast-paced environment. Think of specific challenges you've encountered in ground operations and how you resolved them. This will show your ability to handle the complexities of the role.

    Senior Operations Controller in Farnborough
    Gama Aviation
    Location: Farnborough

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