At a Glance
- Tasks: Coordinate aircraft delivery, ensuring timely and quality service for customers.
- Company: Join Gama Aviation, a diverse leader in the aviation industry.
- Benefits: Enjoy competitive salary, pension scheme, healthcare, and paid volunteering days.
- Other info: Opportunities for travel, personal growth, and long-term career progression.
- Why this job: Be the key contact for customers and make a real impact in aviation.
- Qualifications: Experience in aircraft engineering and project management is essential.
The predicted salary is between 37800 - 46200 £ per year.
We are looking for an Aircraft Customer Delivery Manager to play a key part in ensuring our customers’ aircraft are delivered on time, on budget, and to the highest quality standards. You will be the main point of contact for the customer throughout the entire maintenance process; from early planning right through to release and post visit follow-up.
In this role, you will work closely with our engineering teams, customer service, and CAMO colleagues to coordinate each aircraft input, making sure everything runs smoothly. You will plan and purchase materials, manage approvals, track costs, and keep everyone informed with clear, accurate updates.
The role requires strong project coordination, customer focus, and the ability to maintain oversight of daily progress to support both internal stakeholders and the customer. If you enjoy working with people, solving problems, and keeping complex projects moving, this role offers a great blend of customer interaction, planning, and hands-on coordination.
Responsibilities:
- Act as the first point of contact for the customer and the interface between our engineering and support teams and the customer’s representative.
- Arranging and leading pre-input planning, coordination of building of work pack, parts & material preordering, arranging services and tooling and ensuring sufficient & timely resources to be present, while working with the resourcing team, for successful completion of check.
- Utilise Service Edge for all approvals related to parts, services and labour estimates.
- Control of emergent/unplanned works, ensuring these are well communicated to stakeholders, solution arranged and associated cost elements approved, tracked and billed correctly through Service Edge.
- Provide briefings for engineering team & management on a regular basis and participate in scheduled as well as unscheduled meetings. This will include total understanding of the projects daily status to allow updates to customer and management.
- Participate in the quality audit programme and ensuring audit closure actions are developed and implemented.
- Managing budgets including working within approved financial budgets, taking appropriate action when variances arise.
- Ensure all 3rd party cores are observed and returned to retailers as mandated by time scale.
- Support project reporting and governance against performance KPIs.
- Investigate and support any supplier quality issues including paperwork errors.
- Manage alternative’s part number within Corridor.
- In the absence of appropriate stores coverage, provide goods receipt support.
- Reporting of all SMS/Quality issues.
Skills, Qualifications and Experience required:
- Previous experience of production planning in an aircraft engineering environment.
- Working knowledge of Part 145/Part M regulations.
- Project management/coordination experience with the ability to create project plans to manage large work volumes.
- Advanced computer literacy (MS Office mainly).
- Customer oriented.
- Excellent communicator.
- Well organised and responsible.
- Able to work under pressure and handle stressful periods well.
- Driving licence.
Advantageous:
- Recognised technical qualification in engineering or planning discipline i.e. CIPS Qualification.
- Experience of aircraft parts purchasing, including the ordering of parts/material and vendor liaison.
- Experience of leading teams and leading project update meetings.
- Understanding of Aircraft Programmes for the supply of Parts.
- Competent in the use of MRO planning software such as Corridor, TRAXALL, CAMP.
In addition to a Competitive Salary, we will offer you:
- Competitive Group Pension Scheme.
- Comprehensive Life Assurance.
- Comprehensive Income Protection.
- Comprehensive Travel Insurance.
- Comprehensive Private Healthcare (after successful passing of probation).
- Free Car Parking.
- 2 Paid Volunteering Days each calendar year (subject to line manager approval).
- Investment in Training, Qualifications and Professional Development (Subject to insurance underwriting).
Aircraft Customer Delivery Manager in Bournemouth employer: Gama Aviation LLC
Gama Aviation LLC is an exceptional employer for HEMS Captains, offering a unique opportunity to engage in life-saving missions in the picturesque yet challenging landscapes of Welshpool. With a strong commitment to employee well-being, we provide competitive benefits such as a pension scheme and private healthcare, alongside a vibrant work culture that fosters professional growth and development in the dynamic aviation sector.
StudySmarter Expert Advice🤫
We think this is how you could land Aircraft Customer Delivery Manager in Bournemouth
✨Join Aerospace Forums and Groups
Get involved in aerospace engineering forums and online communities, like the AIAA (American Institute of Aeronautics and Astronautics). It's a great way to meet industry peers and stay updated on job openings and trends in the field.
✨Attend Industry Conferences
Keep an eye on upcoming aerospace conferences and events where you can network with professionals and showcase your interest. Events like the Farnborough International Airshow are not just about flying machines; they're a goldmine for connections and potential job leads.
✨Spotlight Your Projects
Make sure to highlight any hands-on experience or projects on your portfolio that showcase your skills in aerospace engineering. Employers love seeing practical applications of theoretical knowledge. Show us what you've got!
✨Apply Directly on Company Websites
When you find companies you want to work for, head straight to their careers page to apply for full-time roles, like the one with Gama Aviation LLC for a Aircraft Customer Delivery Manager. This often puts your application in front of the right people faster than just waiting for job boards!
We think you need these skills to ace Aircraft Customer Delivery Manager in Bournemouth
Some tips for your application 🫡
Show Off Your Technical Skills:When applying for the aerospace engineering role at Gama Aviation LLC, make sure to highlight your technical expertise. Include specific software skills, like CAD tools or simulation software, and any relevant engineering projects you’ve worked on. This is your chance to really shine and showcase your engineering toolkit!
Don't Skip Your Projects!:Include a section in your CV dedicated to projects that demonstrate your problem-solving abilities in aerospace engineering. Whether it's a university project, an internship, or personal work, we love seeing how you’ve applied your skills in real-world scenarios. Make it clear what your role was and the impact of the project.
Show Your Passion in Your Cover Letter:At Gama Aviation LLC, we're not just looking for skills – we want to know why you’re passionate about aerospace engineering. Use your cover letter to express what excites you about aviation technology and your career goals. Share any relevant experiences or inspirations that have led you to apply for this full-time position.
Tailor Your CV for Aerospace:Make sure your CV is specifically tailored to aerospace engineering. Focus on your education, any certifications, and your work experience, ensuring you highlight aspects that relate directly to the role. Don’t forget to mention any internships or apprenticeships that have given you hands-on experience.
How to prepare for a job interview at Gama Aviation LLC
✨Brush Up on Your Technical Knowledge
Aerospace engineering is all about technical precision, so make sure you’re comfortable with key concepts like aerodynamics, propulsion, and materials science. We recommend going through any relevant coursework or projects you’ve worked on – these real-world examples can illustrate your understanding during the interview with Gama Aviation LLC.
✨Showcase Your Projects with Confidence
Make sure to have a portfolio ready that details any significant projects you've worked on, whether it’s a group assignment or a personal endeavour. Be prepared to discuss the challenges you faced, the tools you used, like CAD software, and what you learned from the experience, as this will show your problem-solving skills in action.
✨Prepare for Technical Interviews
Expect some technical questions or even problem-solving exercises during your interview with Gama Aviation LLC. Get familiar with design challenges or theoretical problems related to aerospace; this can range from calculating lift and drag forces to materials selection under stress. Practising these can help you feel more at ease when faced with tricky questions.
✨Emphasise Your Passion and Teamwork Skills
As a full-time candidate, it’s crucial to convey your passion for aerospace engineering and your ability to work in teams. Highlight any group projects or internships you've done, focusing on how you collaborated with others to achieve a goal. Companies like Gama Aviation LLC love seeing candidates who not only have technical skills but also fit well within their team culture.
