General Manager

Galvin is a unique collection of restaurants, sharing a common ideal: high quality cuisine, luxurious surroundings, warm and hospitable professionals and respect. We source and buy our seasonal ingredients daily and look to maximise their potential, treating them with the attention and care they demand. Our wines and beverages are hand selected from the finest producers. When it comes to our customers, our belief is clear. Great service means caring enough to have anothers comfort and wellbeing at heart. Ultimately we care about every detail. Its what has defined our approach in each of our restaurants from the very beginning. Galvin Green Man, Michelin Bib Gourmand awarded pub, is a return home for Michelin starred Essex-born brothers, Chris and Jeff Galvin. Our bar and restaurant delivers local craft beers and a refined British menu made of carefully sourced, seasonal ingredients, all served by our warm, friendly and hospitable award winning team. An exciting opportunity has arisen for an experienced and enthusiastic General Manager to be a key part of our dedicated team, working in a professional, hospitable and friendly environment, with training and development opportunities and great benefits. General Manager Responsibilities: Liaise with Operations Manager and Owners/Directors to make decisions for operational activities setting and achieving strategic goals; Plan and monitor the day-to-day running of business to ensure smooth delivery of our high standards and profitability; Effectively supervise teams from different departments and provide constructive feedback; Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements; Manage procurement processes and coordinate material and resources allocation; Oversee customer support processes and organize them to enhance customer satisfaction; Develop annual budgets and targets; Review financial information and adjust operational budgets to promote profitability. Literate in monthly P&L reports; Revise and/or formulate policies and promote their implementation; Manage relationships/agreements with third party companies; Effective management of building maintenance, upkeep and servicing; Evaluate overall performance of the business by gathering, analysing and interpreting data and metrics; Ensure that the company runs with legality and conformity to established regulations. The Successful Deputy General Manager will: Have previous experience as a General Manager or similar in busy, fine dining restaurants. Have excellent organizational and leadership abilities; Have the ability to deliver high standards consistently; Have outstanding communication and people skills; Have the ability to closely work with the management team; Have in depth knowledge of diverse business functions and principles (e.g. Finance, Customer service, HR, Marketing etc.); Have working knowledge of data analysis and performance/operation metrics; Have familiarity with MS Office and various business software (e.g. Fourth Hospitality, F&B, Quadranet) Have knowledge of industrys legal rules and guidelines; Be pro-active, passionate and enthusiastic about their job; Be a great team player; Lead by example. General Manager – What We Can Offer You: Opportunity to work for a company that invest in its people In house and external training and career growth opportunities Employee of the Month Scheme Regular opportunities to attend supplier visits and go on trips Competitive salary Great shift guidelines that promote a healthy work-life balance Access to a confidential Employee Assistance Programme (EAP) with a 24/7 helpline and the opportunity to have sessions with a trained Counsellor for free Generous discounts across all Galvin Restaurants Free, freshly cooked staff meals on duty 28 Holiday days per year If Galvin Green Man sounds like the right place for you, then please apply now for the General Manager position. AMRT1_UKCT