Helpline Housing Caseworker (Domestic Abuse) in London

Helpline Housing Caseworker (Domestic Abuse) in London

London Full-Time 29696 - 36296 £ / year (est.) Home office (partial)
Galop

At a Glance

  • Tasks: Provide specialist housing advice and support to LGBT+ survivors of domestic abuse.
  • Company: Join a dedicated team focused on empowering vulnerable communities.
  • Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
  • Other info: Fixed-term role with potential for extension and a supportive work environment.
  • Why this job: Make a real difference in the lives of those affected by domestic abuse.
  • Qualifications: Experience in housing advice and a passion for supporting vulnerable individuals.

The predicted salary is between 29696 - 36296 £ per year.

The Helpline Housing Caseworker (Domestic Abuse) provides direct specialist, trauma-informed housing advice and enhanced casework support to LGBT+ victim-survivors of domestic abuse, who are at risk of homelessness or unsafe accommodation. This London-wide role focuses on empowering survivors to make informed choices about their housing options, facilitating access to refuge where appropriate, and alternative safe accommodation, whilst ensuring safety, dignity, and autonomy are central to all support provided.

The Helpline Housing Caseworker will be expected to set up and develop a dedicated housing advice function within the helpline service, with the support of the Head of Helplines. This includes establishing clear advice frameworks and guidance to support victim-survivors to understand their housing rights, options, and entitlements. The role will involve providing informed guidance on a range of housing pathways, including refuge, temporary accommodation, social housing, and private rented options, ensuring advice is tailored to individual circumstances and risk.

The postholder will contribute to building a consistent, high-quality advice service that enables victim-survivors to make informed and empowered decisions about their housing and safety.

Location: Hybrid with the expectation of 2 days per week in Galop’s central London office.

Hours: Full-time (35 hours per week).

Contract: Fixed-term until 31st March 2028 (with the possibility of extension).

Reports to: Head of Helplines.

Salary: You will start on scale point F1 which is £32,626.66 (including London weighting of £4,296.25) per year.

Helpline Housing Caseworker (Domestic Abuse) in London employer: Galop

Galop is an exceptional employer that prioritises the well-being and professional growth of its employees. With a strong commitment to safeguarding, the organisation fosters a collaborative work culture where every team member's contribution is valued. The hybrid work model not only promotes work-life balance but also provides opportunities for meaningful engagement in a supportive environment, making it an ideal place for those looking to make a positive impact in their community.

Galop

Contact Details:

Galop Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Helpline Housing Caseworker (Domestic Abuse) in London

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Galop.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Galop!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Galop, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Galop or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Helpline Housing Caseworker (Domestic Abuse) in London

Communication Skills
Problem-Solving Skills
Adaptability
Attention to Detail
Time Management
Teamwork
Empathy

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to Galop:Before hitting send, make sure to tailor your application specifically to Galop! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at Galop

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.