Finance Assistant

Manage every contract and invoice with accuracy, clarity and confidence. As a finance assistant at Gallup, you’ll play a critical role in upholding the operational excellence that fuels our mission. Your team and the organization will rely on your ability to manage contract and billing compliance, financial processes, and account updates with precision, professionalism and unwavering integrity. In this role, your clear communication and client‑first mindset will help maintain trusted global partnerships and streamlined financial operations across our business.

What You’ll Do

• Analyze and interpret client contracts and register the terms in Gallup’s financial systems with speed and accuracy.
• Create, review and process client invoices and credit memos in accordance with contractual terms and internal policies.
• Reconcile and verify billing and financial data, identifying and correcting discrepancies to ensure compliance.
• Manage account updates and maintain accurate financial records in Gallup systems.
• Communicate proactively and professionally with internal teams and external clients to resolve contract and billing questions, support collections efforts and escape issues when necessary.
• Monitor contract and billing timelines to meet monthly and quarterly closing deadlines.
• Refine processes and adapt quickly to new systems, software and workflows to enhance efficiency, reduce risk and improve stakeholder satisfaction.

Who We Want

• Detail champions who ensure financial accuracy, spot discrepancies quickly and uphold rigorous standards in all documentation.
• Critical thinkers who analyze contracts and financial information, investigate issues thoroughly, and recommend the right course of action.
• Confident communicators who bring clarity and credibility to every interaction with clients, vendors or internal partners.
• High achievers who work with urgency and thrive in a deadline‑driven environment.
• Adaptable multitaskers who can independently manage multiple priorities and adjust to accommodate unexpected changes.
• Trusted collaborators who build strong relationships, work seamlessly across teams and uphold integrity in all financial processes.

What You Need

• At least one year of professional experience in accounting, billing, contracts, budgets, project management, claims processing, or a similar financial or administrative area required.
• Fluency in German preferred.
• Experience with a major enterprise resource planning (ERP) system, particularly Oracle Cloud ERP, preferred.
• Proficiency in Excel preferred.
• Experience using AI for analysis or content development preferred.
• A commitment to working on‑site at Gallup’s London office at least three days per week required.
• Eligibility to work in the U.K. required; this position is not eligible for employment visa sponsorship.

What You’ll Experience

• Mission‑driven work: Make a meaningful difference in the world with your unique contributions, commitment to service and exceptional outcomes.
• An empowering culture: Collaborate with smart, passionate people who love what they do and welcome your ideas, perspectives and experiences.
• Learning and development: Grow in your career as we invest in what you do best, encourage curiosity and create an environment where it’s safe—and expected—to challenge the status quo.
• Brand strength, startup energy: Thrive in an innovative environment backed by a trusted brand.
• A vibrant workplace: Enjoy working in our inspiring workplace in the world‑renowned The Shard, boasting captivating views of the London skyline and River Thames with direct access to London Bridge Station.

About Gallup

At Gallup, we change the world, one client at a time, through extraordinary analytics and advice on everything important facing humankind. Gallup offers a robust benefits package that includes competitive pay; medical, dental, vision, life and other insurance options; a pension; an employee stock ownership program; mass transit reimbursement; a cycle‑to‑work scheme; family‑building benefits; an employee assistance program; and various reimbursements and activities that enhance our associates’ wellbeing. Gallup is an equal opportunity employer. Employment decisions are based on qualifications and business needs. We value diversity and are committed to an inclusive workplace.