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- Tasks: Lead a team in providing top-notch customer service and sales support.
- Company: Join Galls, the largest retailer for Public Safety professionals in America.
- Benefits: Enjoy flexible benefits, generous discounts, and daily pay options.
- Why this job: Be part of a mission-driven company that values public safety and community service.
- Qualifications: Previous retail experience and a friendly, dependable attitude are key.
- Other info: Full-time day shifts with opportunities for growth and mentorship.
The predicted salary is between 28800 - 43200 £ per year.
Galls is looking for a Lead Retail Sales Associate - Full Time (Norfolk, VA) Monday - Friday Day Shift. Galls proudly serves America's Public Safety and Military professionals by combining the broadest selection of uniforms, equipment and solutions in the industry with relentless customer service. With a national footprint of more than 160 locations and over 1,800 associates, Galls is the largest retailer specializing in Public Safety.
Galls, LLC offers many benefits to include:
- Excellent medical/dental and vision coverage - Eligible 1st day of the month after start date
- 401(k) retirement plan with company contribution
- Flexible benefits - choose what you like, ignore the rest
- Generous employee discount
- Vacation and Personal Time
- Paid Holidays
- Tuition reimbursement
- Day Shifts Only
- Daily Pay - Receive up to 50% of wages for hours worked DAILY!!!
As a Lead Retail Sales Associate in a Galls store, you can expect to provide exceptional customer service to our exceptional public safety professionals. You will interact with our customers on the sales floor; processing sales, assisting with uniform sizing, fittings, measuring, and help them select the right products to meet their needs.
WHAT YOU WILL DO
- Assist Branch Management with multiple functions in running the store and mentoring and coaching staff
- Politely greet every customer in a timely manner, developing trust quickly
- Respond to any and all customer needs on the floor
- Answer customer questions on price, quality, and usability of merchandise
- Up-sell products and recommend add-on items to help yield store profitability
- Present and arrange products in a manner that promotes sales
- Replenish merchandise and monitor floor stock to ensure appropriate inventory is available
- Complete necessary housekeeping to present a clean and orderly store
- Provide sizing, fittings, and measuring for any customer alterations
- Collaborate cross-functionally with Branch Operations, Sales, and other corporate teams
- Commit to our company's P.R.O.U.D. to Serve mission, policies, procedures, and practices
- Other duties assigned as needed
WHAT YOU BRING
- Previous retail and/or customer service experience desired
- High School Diploma or GED equivalent
- Friendly, honest, and dependable - you love to connect with people
- Solid communication and interpersonal skills - you can develop relationships quickly
- Resourcefulness (you may not always have the answers, but you know where to find them)
- Ability to operate Point of Sale systems, willing and able to learn new programs
- Confident working with little to no supervision
- Ability to stand for extended periods of time, operate all store equipment, and lift up to 50 pounds, with or without reasonable accommodation
WHAT TO SEND OUR WAY
Your application with your resume or job history, highlighting your education, experience, and skills.
Galls is an EEO/AA/Minorities/Female/Disabled/Veterans Employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please call Human Resources at 859-266-7227 with the nature of your accommodation request and include the Galls location and the title of the job opening.
Lead Retail Sales Associate employer: Galls
Contact Detail:
Galls Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Retail Sales Associate
✨Tip Number 1
Familiarise yourself with Galls' product range and services. Understanding the specific needs of public safety professionals will help you connect better with customers and demonstrate your knowledge during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer interactions in the past. This will highlight your ability to build trust and rapport, which is crucial for this role.
✨Tip Number 3
Research Galls' mission and values, particularly their P.R.O.U.D. to Serve commitment. Being able to articulate how your personal values align with theirs can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience with teamwork and mentoring, as these are key aspects of the Lead Retail Sales Associate role. Think of specific instances where you've successfully collaborated with others or guided a team.
We think you need these skills to ace Lead Retail Sales Associate
Some tips for your application 🫡
Tailor Your Resume: Make sure to customise your resume to highlight relevant retail and customer service experience. Emphasise skills that align with the job description, such as communication, resourcefulness, and ability to work independently.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of Galls' mission. Mention specific experiences that demonstrate your ability to connect with customers and support team members.
Highlight Relevant Skills: In your application, clearly outline your solid communication and interpersonal skills. Provide examples of how you've developed relationships quickly in previous roles, as this is crucial for the Lead Retail Sales Associate position.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a retail environment.
How to prepare for a job interview at Galls
✨Showcase Your Customer Service Skills
As a Lead Retail Sales Associate, exceptional customer service is key. Be prepared to share specific examples of how you've successfully assisted customers in the past, especially in retail settings. Highlight your ability to build trust and rapport quickly.
✨Demonstrate Team Leadership
Since this role involves mentoring and coaching staff, be ready to discuss your leadership experience. Talk about how you've motivated team members or handled conflicts in previous roles, showcasing your ability to lead by example.
✨Know the Products
Familiarise yourself with the types of products Galls offers, especially those related to public safety. Being knowledgeable about the merchandise will not only help you answer customer queries but also demonstrate your genuine interest in the role.
✨Prepare for Situational Questions
Expect situational interview questions that assess your problem-solving skills and resourcefulness. Think of scenarios where you had to think on your feet or find solutions without immediate guidance, as this reflects the qualities they are looking for.
