At a Glance
- Tasks: Support individuals affected by sight loss with advice, emotional support, and access to services.
- Company: Galloways, a charity dedicated to empowering blind and partially sighted people.
- Benefits: Meaningful work, professional development, and a supportive team environment.
- Other info: Join a collaborative team focused on creating positive change.
- Why this job: Make a real difference in people's lives while developing valuable skills.
- Qualifications: Experience in health services and a passion for helping others.
The predicted salary is between 30000 - 40000 € per year.
Galloways is a dedicated charity supporting blind and partially sighted people, with a mission to provide high-quality, impactful services to those affected by sight loss. With a rich history of service, Galloways strives to create a positive and inclusive culture, working collaboratively with the sight loss community. The organisation places a strong emphasis on developing services that truly meet the needs of individuals, ensuring it remains an organisation shaped by and for people affected by sight loss. Galloways is passionate about extending its reach to empower more individuals and make a meaningful difference in their lives.
Role Outline
To provide a person-centred service to people of all ages affected by sight loss, offering information, practical advice and emotional support, and empowering people to access appropriate statutory and community support services.
Key Responsibilities
- Provide advice, information, practical and emotional support, to people of all ages affected by sight loss, and their families and carers, adhering to the RNIB ECLO Services Quality Framework and Practice Guidelines.
- Offer an initial screening of needs and, if necessary and agreed with the service user, to signpost and refer clients to a wide range of services and organisations to meet their needs.
- Develop positive working relationships with, and establish and maintain referral routes/mechanisms to and from: health care professionals, statutory bodies, local and national service providers and Galloway’s services to facilitate a needs led, person centred approach to service provision.
- Provide basic visual awareness training to eye clinic staff and others as required.
- Act as a key contact person to support clients, family members and carers to navigate their way through the variety of information and advice available and to ensure that they are able to access relevant support services at all stages of sight loss.
- Act as a key information and advisory link in the certification and registration process for blind and partially sighted people and eye clinic staff.
- In conjunction with other members of the team, support and facilitate social opportunities and support groups.
- In conjunction with other members of the team, support and deliver learning opportunities to enable those affected by sight loss to learn new skills and develop confidence.
- Attend Team Meetings, ECLO Network and training events.
- Attend clinical audit meetings / steering groups / forums, and other events to promote the benefits of the service to eye clinic and healthcare staff and social care professionals.
- Collate and maintain accurate client records and to input quality data using common data collection tools and databases.
- To ensure and maintain confidentiality of all people who access the service and patient records in line with appropriate data protection legislation.
- To ensure patients are engaged with, and support evaluation and continuous service improvement.
- Ensure that specific safeguarding risks and regulatory requirements are understood, applied and managed in line with NHS/Health Board and Galloway’s Safeguarding policies.
- Maintain an up-to-date and comprehensive information resource relating to services available for people with sight loss.
- In addition to the safeguarding induction information you will receive when you join Galloway’s you are required to complete safeguarding training, this must be completed within three months of joining Galloway’s.
Supporting the Strategy
To contribute positively to the success of all Galloway’s strategic aims, recognising the importance of integrated working. Embrace project working and cross team working to drive the success of our strategic aims.
Experience and Qualifications
- RNIB & City University ‘Eye Clinic Support Studies’ qualification, or a willingness to undertake and obtain the qualification.
- Experience of dealing with health professionals/Local Authority services.
- Experience of providing information and advice.
- Ability to communicate with medical and other hospital staff in a professional manner and to develop and maintain appropriate positive relationships with eye clinic staff, people accessing the service and outside agencies, and represent RNIB at a corporate and service level.
- Experience of forging links and partnerships with local charities and organisations.
- Administrative skills including record keeping and writing reports.
Eye Clinic Liaison Officer (Royal Lancaster Infirmary) employer: Galloways
Galloways is an exceptional employer, dedicated to fostering a positive and inclusive work culture that prioritises the needs of blind and partially sighted individuals. Employees benefit from comprehensive training opportunities, a supportive team environment, and the chance to make a meaningful impact in the community. Located at the Royal Lancaster Infirmary, staff are empowered to grow professionally while contributing to a mission that truly changes lives.
StudySmarter Expert Advice🤫
We think this is how you could land Eye Clinic Liaison Officer (Royal Lancaster Infirmary)
✨Tip Number 1
Network like a pro! Reach out to people in the eye care community, attend relevant events, and connect with professionals on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching Galloways and understanding their mission. Be ready to discuss how your skills align with their goals of supporting those affected by sight loss. Show them you’re passionate about making a difference!
✨Tip Number 3
Practice your communication skills! As an Eye Clinic Liaison Officer, you'll need to convey information clearly and empathetically. Role-play common scenarios with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Galloways team and making a positive impact.
We think you need these skills to ace Eye Clinic Liaison Officer (Royal Lancaster Infirmary)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences that match the Eye Clinic Liaison Officer role. Highlight any relevant experience you have in providing support to individuals affected by sight loss, as this will show us you're a great fit for Galloways.
Show Your Passion:Let your enthusiasm for supporting blind and partially sighted people shine through in your application. We want to see your commitment to making a meaningful difference in their lives, so share any personal stories or motivations that drive you to apply for this role.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. This will help us easily understand your qualifications and how you can contribute to our mission at Galloways.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Galloways
✨Know Your Stuff
Make sure you understand Galloways' mission and the specific needs of people affected by sight loss. Familiarise yourself with the RNIB ECLO Services Quality Framework and Practice Guidelines, as these will be crucial in your role.
✨Show Empathy
During the interview, demonstrate your ability to provide emotional support and practical advice. Share examples from your past experiences where you've successfully helped individuals navigate challenges, especially in health or community services.
✨Build Connections
Highlight your experience in developing relationships with healthcare professionals and local organisations. Be ready to discuss how you would establish referral routes and collaborate with others to enhance service provision for clients.
✨Be Data Savvy
Since maintaining accurate client records is part of the job, be prepared to talk about your administrative skills. Mention any experience you have with data collection tools and how you ensure confidentiality and compliance with data protection legislation.
