At a Glance
- Tasks: Support individuals affected by sight loss with advice, emotional support, and practical assistance.
- Company: Galloways, a charity dedicated to empowering blind and partially sighted people.
- Benefits: Meaningful work, professional development, and a supportive team environment.
- Other info: Join a collaborative culture focused on community impact and personal growth.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Empathy, communication skills, and a passion for helping others.
The predicted salary is between 29970 - 36483 € per year.
Galloways is a dedicated charity supporting blind and partially sighted people, with a mission to provide high-quality, impactful services to those affected by sight loss. With a rich history of service, Galloways strives to create a positive and inclusive culture, working collaboratively with the sight loss community. The organisation places a strong emphasis on developing services that truly meet the needs of individuals, ensuring it remains an organisation shaped by and for people affected by sight loss. Galloways is passionate about extending its reach to empower more individuals and make a meaningful difference in their lives.
Role Outline
To provide a person-centred service to people of all ages affected by sight loss, offering information, practical advice and emotional support, and empowering people to access appropriate statutory and community support services.
Key Responsibilities
- Provide advice, information, practical and emotional support, to people of all ages affected by sight loss, and their families and carers, adhering to the RNIB ECLO Services Quality Framework and Practice Guidelines.
- Offer an initial screening of needs and, if necessary and agreed with the service user, to signpost and refer clients to a wide range of services and organisations to meet their needs.
- Develop positive working relationships with, and establish and maintain referral routes/mechanisms to and from: health care professionals, statutory bodies, local and national service providers and Galloway’s services to facilitate a needs led, person centred approach to service provision.
- Provide basic visual awareness training to eye clinic staff and others as required.
- Act as a key contact person to support clients, family members and carers to navigate their way through the variety of information and advice available and to ensure that they are able to access relevant support services at all stages of sight loss.
- Act as a key information and advisory link in the certification and registration process for blind and partially sighted people and eye clinic staff.
- In conjunction with other members of the team, support and facilitate social opportunities and support groups.
- In conjunction with other members of the team, support and deliver learning opportunities to enable those affected by sight loss to learn new skills and develop confidence.
- Attend Team Meetings, ECLO Network and training events.
- Attend clinical audit meetings / steering groups / forums, and other events to promote the benefits of the service to eye clinic and healthcare staff and social care professionals.
- Collate and maintain accurate client records and to input quality data using common data collection tools and databases.
- To ensure and maintain confidentiality of all people who access the service and patient records in line with appropriate data protection legislation.
- To ensure patients are engaged with, and support evaluation and continuous service improvement.
- Ensure that specific safeguarding risks and regulatory requirements are understood, applied and managed in line with NHS/Health Board and Galloway’s Safeguarding policies.
- Maintain an up-to-date and comprehensive information resource relating to services available for people with sight loss.
- In addition to the safeguarding induction information you will receive when you join Galloway’s you are required to complete safeguarding training, this must be completed within three months of joining Galloway’s.
Supporting the Strategy
To contribute positively to the success of all Galloway’s strategic aims, recognising the importance of integrated working. Embrace project working and cross team working to drive the success of our strategic aims.
Experience and Qualifications
RNIB
Eye Clinic Liaison Officer (Royal Lancaster Infirmary) employer: Galloways
Galloways is an exceptional employer, dedicated to fostering a positive and inclusive work culture that prioritises the needs of individuals affected by sight loss. Located at the Royal Lancaster Infirmary, employees benefit from meaningful engagement with the community, opportunities for professional development, and a collaborative environment that empowers staff to make a real difference in people's lives. With a strong commitment to employee growth and a focus on delivering high-quality services, Galloways stands out as a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Eye Clinic Liaison Officer (Royal Lancaster Infirmary)
✨Tip Number 1
Network like a pro! Reach out to people in the eye care field, attend relevant events, and connect with professionals on LinkedIn. Building relationships can open doors that job applications alone can't.
✨Tip Number 2
Be proactive! Don’t just wait for job openings; approach Galloways directly. Show your enthusiasm for their mission and how you can contribute. A personal touch can make a big difference.
✨Tip Number 3
Prepare for interviews by understanding Galloways' values and services. Tailor your responses to reflect their commitment to supporting those with sight loss. This shows you’re not just looking for any job, but you genuinely care about their cause.
✨Tip Number 4
Follow up after interviews! A simple thank-you email can keep you top of mind. It’s a great way to reiterate your interest in the role and remind them why you’d be a fantastic fit for Galloways.
We think you need these skills to ace Eye Clinic Liaison Officer (Royal Lancaster Infirmary)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences that match the Eye Clinic Liaison Officer role. Highlight your understanding of sight loss issues and how you can contribute to Galloways' mission.
Show Your Passion:Let your enthusiasm for supporting blind and partially sighted people shine through in your application. Share any personal experiences or motivations that drive you to work in this field, as it helps us see your commitment to making a difference.
Be Clear and Concise:Keep your writing straightforward and to the point. Use clear language to describe your qualifications and experiences, ensuring we can easily understand how you fit into the role and our organisation.
Apply Through Our Website:We encourage you to submit your application directly through our website. This way, you’ll ensure it reaches us promptly and you can easily keep track of your application status.
How to prepare for a job interview at Galloways
✨Know Your Stuff
Before the interview, make sure you thoroughly understand Galloways' mission and values. Familiarise yourself with their services for people affected by sight loss. This will not only show your genuine interest but also help you align your answers with their goals.
✨Show Empathy and Understanding
As an Eye Clinic Liaison Officer, you'll be working closely with individuals facing sight loss. Prepare to share examples from your past experiences where you've provided emotional support or practical advice. Highlighting your empathy will resonate well with the interviewers.
✨Build Connections
Think about how you can establish positive relationships with healthcare professionals and service users. Be ready to discuss strategies for collaboration and communication. This will demonstrate your proactive approach to creating a supportive environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, ongoing projects, or how Galloways measures the impact of their services. This shows your enthusiasm and commitment to contributing to their mission.
