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- Tasks: Support Property Managers in overseeing mixed-use developments and manage daily property tasks.
- Company: Join Galliard Homes, London's largest privately owned property development group with a £4 billion portfolio.
- Benefits: Enjoy life assurance, gym discounts, pension schemes, and professional qualification sponsorship.
- Why this job: Be part of a leading team in property management with opportunities for growth and community impact.
- Qualifications: Experience in Block Property Management and knowledge of relevant legislation required.
- Other info: Office-based role with a supportive family-owned culture and commitment to employee well-being.
The predicted salary is between 36000 - 60000 £ per year.
Founded in 1992 and with over 250 employees, Galliard Homes is London’s largest privately owned property development and management group overseeing residential, hospitality, mixed-use, and commercial projects across London, the Home Counties, and the Midlands.
Galliard has a £4 billion portfolio of over 6,000 homes and 714,088 square feet of commercial developments under construction.
With an impressive portfolio of award-winning developments, we are proud to be considered as London’s leading property developer.
The Position
An Assistant Property Manager forms part of our in-house Property Management team and works alongside the wider Property Management team, as well as our Service Charge accounts team. An Assistant Property Manager is responsible for supporting the Property Managers in overseeing a portfolio of mixed-use developments and supporting the Senior Property Manager and other team members on the management of the whole portfolio.
This position is based in the office five days per week. The working hours are 09:00am to 17:30pm Monday to Thursday, with a shorter workday on Friday, from 09:00am to 17:00pm.
Duties include but are not limited to:
- Support the day-to-day maintenance of leasehold properties.
- Carry out various property management tasks as directed by the Property Manager, Senior Property Manager, and Head of Property.
- Assist in the project management of Section 20 consultations, and major internal and external works along with the relevant surveyors consultants.
- Manage electronic data and emails and ensure all records are updated.
- Manage email and telephone enquiries from lessees, subtenants, contractors etc. and ensure information is circulated to residents.
- Assist with site visits to ensure all buildings are in good order and complete site inspection reports.
- Ensure insurance claims are being processed efficiently and correctly in conjunction with the property management team.
- Review and agree all circular & client correspondence including newsletters, ensuring that communication is regular and accurate.
- Liaise with contractors to arrange repairs, cleans, and any other tasks including emergency repairs and attend appointments when required.
- Maintain and update the approved contractors list.
- Maintain and update the purchase order system to ensure all expenditure is supported by a works order.
- Manage and upload compliance documents to Quooda.
- Be the first or secondary point of contact for staff and residents enquiries on various sites within the portfolio.
- Support the Property Manager and Senior Property Manager in carrying out monthly resident surgeries on site.
- Collaborate with the Property Manager, Senior Property Manager, and accounts team with regards to service charge budgets and payments.
The Person
The Assistant Property Manager will have previous experience within Block Property Management and will have worked either client-side or agent-side. They will also meet the below criteria:
- Must have an understanding of new build residential and mixed-use developments.
- Previous experience operating as an Assistant Property Manager, Property Administrator or similar.
- Some understanding of the relevant Leasehold, Landlord and Tennant Act.
- Knowledge of budgets and accounts, including utility billing and apportionment.
- Excellent communication skills across face-to-face, telephone, and email interactions, with a professional approach.
- Demonstrable ability to build relationships and influence stakeholders at all levels.
- Proficient in basic Microsoft packages including Word, Excel and Outlook with the ability to learn new systems as needed.
- Exceptional administration skills, with strong attention to detail and accuracy.
- Excellent organisation, prioritisation, and time management skills.
- Will be AIRPM Qualified or working towards AIRPM.
- An understanding and experience with multi-schedule budgets.
The Benefits
As a family-owned business, we want everyone to feel at home from day one. In return for commitment, loyalty, and hard work, we offer benefits ranging from:
- Life assurance
- Critical illness insurance
- Matching contribution pension scheme
- Discretionary salary and bonus review
- Employee assistance programme
- Discounted gym memberships
- Cycle to Work Scheme
- Volunteering opportunities
- Sponsorship of professional qualifications and accreditations
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Assistant Property Manager employer: Galliard Homes Ltd.
Contact Detail:
Galliard Homes Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Property Manager
✨Tip Number 1
Familiarize yourself with the specific property management software and tools that Galliard Homes uses. Being proficient in these systems can set you apart from other candidates and show your readiness to hit the ground running.
✨Tip Number 2
Network with current or former employees of Galliard Homes on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview.
✨Tip Number 3
Prepare to discuss your experience with leasehold properties and any relevant legislation, such as the Leasehold, Landlord and Tenant Act. Demonstrating your knowledge in these areas will show that you are well-equipped for the role.
✨Tip Number 4
Highlight your communication skills by preparing examples of how you've effectively managed relationships with stakeholders in previous roles. This is crucial for the Assistant Property Manager position, where collaboration is key.
We think you need these skills to ace Assistant Property Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Assistant Property Manager position. Tailor your application to highlight relevant experience in property management and your understanding of leasehold properties.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous roles you've held in property management or related fields. Mention specific tasks you've performed that align with the duties listed in the job description, such as managing tenant inquiries or assisting with property maintenance.
Showcase Communication Skills: Since excellent communication is crucial for this role, provide examples in your application that demonstrate your ability to interact professionally with clients, contractors, and team members. This could include experiences where you successfully resolved issues or facilitated discussions.
Tailor Your Cover Letter: Craft a personalized cover letter that addresses Galliard Homes directly. Mention why you are interested in working for them specifically and how your skills and experiences make you a great fit for their team. Be sure to express your enthusiasm for the property management field.
How to prepare for a job interview at Galliard Homes Ltd.
✨Show Your Property Management Knowledge
Make sure to highlight your previous experience in block property management. Be prepared to discuss specific projects you've worked on and how they relate to the responsibilities of the Assistant Property Manager role.
✨Demonstrate Communication Skills
Since excellent communication is key for this position, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with stakeholders in past roles, whether through face-to-face interactions, emails, or phone calls.
✨Be Ready to Discuss Budgets
Familiarize yourself with basic budgeting concepts, especially related to service charges and utility billing. Be prepared to discuss any relevant experience you have managing budgets or working with financial documents.
✨Emphasize Your Organizational Skills
The role requires strong organization and time management skills. Think of examples where you've successfully managed multiple tasks or projects simultaneously, and be ready to share these during the interview.
