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- Tasks: Support health clients with admin tasks, queries, and reports while building strong relationships.
- Company: Join a dynamic team dedicated to making a positive impact in healthcare administration.
- Benefits: Enjoy 25+ days holiday, life insurance, health plans, and exciting perks like gym discounts.
- Why this job: Make a real difference in clients' lives while growing your skills in a supportive environment.
- Qualifications: Customer service experience is key; health insurance background is a plus but not required.
- Other info: Embrace continuous learning with CPD opportunities and enjoy a vibrant workplace culture.
The predicted salary is between 28800 - 43200 £ per year.
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Overview
Are you serious about establishing a successful and happy career? We\’re keen to find a Healthcare Administrator to join our hardworking team and make a difference to our clients. You\’ll provide a wide range of administrative support to a portfolio of health and protection clients, always staying one step ahead of their needs and delivering a high-quality service.
How you\’ll make an impact
- Help with the servicing and renewal of nominated clients by supporting the primary consultants. This includes responding to queries every day and obtaining market quotations as needed.
- ‘Trouble-shoot’ and handle problems for particular client queries in an efficient and timely manner.
- Generate high-quality renewal and new business reports to share with colleagues.
- Work diligently with the consultant to ensure the best service at all times.
- Develop professional, sustainable, and robust relationships with all clients within your area of responsibility.
- Build and maintain constructive working relationships with insurers and other relevant providers to ensure that clients’ best interests are represented constantly.
- Grow your own personal knowledge and skills through Continuing Professional Development (CPD); we actively encourage it!
- Work with the healthcare consultants to maintain an effective suite of management information, paying attention to the finer details.
- Maintain a central filing system for all relevant documentation and templates.
About You
- Previous experience within the health insurance arena or financial services industry would be an advantage but not essential.
- Strong customer-facing experience in any sector is important; as is being presentable with a personable manner, and confident when liaising with others.
- With outstanding communication skills, an ambitious attitude, and precise attention to detail, you\’re happy to prioritise your workload and complete tasks without supervision!
- Proficient in Microsoft Office.
- Eligible to work in the UK.
Compensation and benefits
On top of a competitive salary, great teams, and exciting career opportunities, we also offer a wide range of benefits. These include:
- Minimum of 25 days holiday, plus bank holidays, with the option to ‘buy’ extra days.
- Defined contribution pension scheme, which Gallagher will also contribute to.
- Life insurance, paying 4x your basic annual salary, with options to top-up to 10x.
- Income protection, covering up to 50% of your annual income, with options to top-up.
- Health cash plan or Private medical insurance.
- Other benefits include: three fully paid volunteering days per year, Employee Stock Purchase plan, Share incentive plan, Critical illness cover, Discounted gym membership, Season ticket loan, Access to a discount voucher portal, Emergency back-up family care, and more.
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Healthcare Administrator employer: Gallagher
Contact Detail:
Gallagher Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Administrator
✨Tip Number 1
Familiarise yourself with the healthcare industry and current trends. Understanding the latest developments in health insurance and financial services will not only boost your confidence but also impress us during any discussions.
✨Tip Number 2
Network with professionals in the healthcare sector. Attend relevant events or join online forums to connect with others in the field. This can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Showcase your customer service skills in your interactions. Whether it's through emails or phone calls, demonstrating a friendly and professional demeanour will highlight your suitability for a client-facing role.
✨Tip Number 4
Prepare thoughtful questions about our company and the role. This shows your genuine interest and helps you stand out as a candidate who is eager to contribute to our team.
We think you need these skills to ace Healthcare Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in healthcare administration or customer service. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for healthcare and your ability to provide high-quality service. Mention specific examples of how you've successfully managed client relationships or resolved issues in previous roles.
Highlight Communication Skills: Since outstanding communication skills are crucial for this role, emphasise your ability to liaise effectively with clients and colleagues. Provide examples of situations where your communication made a positive impact.
Showcase Attention to Detail: In your application, illustrate your attention to detail by mentioning experiences where you successfully managed complex information or maintained accurate records. This will align with the job's requirement for precise documentation management.
How to prepare for a job interview at Gallagher
✨Research the Company
Before your interview, take some time to research the company and its values. Understanding their mission and how they operate will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare for Common Questions
Anticipate common interview questions related to healthcare administration, such as your experience with client management or problem-solving scenarios. Practising your responses will help you feel more confident during the interview.
✨Showcase Your Communication Skills
As a Healthcare Administrator, strong communication skills are essential. Be prepared to demonstrate your ability to communicate clearly and effectively, both verbally and in writing, during the interview.
✨Highlight Your Attention to Detail
Given the importance of accuracy in healthcare administration, be ready to provide examples of how you've successfully managed details in previous roles. This will illustrate your capability to handle the responsibilities of the position.
