At a Glance
- Tasks: Lead a team to deliver top-notch technical support and resolve complex issues.
- Company: Gallagher Security, a people-first company with a supportive culture.
- Benefits: Competitive salary, personal growth opportunities, and a collaborative work environment.
- Other info: Join a UK-based team and work across time zones for global impact.
- Why this job: Make a real difference by leading a talented team in a dynamic tech environment.
- Qualifications: Strong technical knowledge and leadership skills in customer service.
The predicted salary is between 50000 - 65000 £ per year.
Gallagher Security in Warwick is seeking a Technical Support Lead to build a UK-based support team responsible for delivering world-class service across time zones. You will oversee the European Tech Support desk and coach a team of support engineers in troubleshooting and resolving complex issues.
The role requires strong technical knowledge, leadership in customer service, and the ability to foster collaboration among teams. Gallagher offers a supportive environment with a people-first culture, competitive salary, and opportunities for personal growth.
Lead Technical Support Team, Escalations & Coaching in Warwick employer: Gallagher Security
Gallagher Security is an exceptional employer, offering a supportive and people-first culture that prioritises employee well-being and development. Located in Warwick, the company provides competitive salaries and ample opportunities for personal growth, making it an ideal place for those looking to advance their careers while being part of a collaborative team dedicated to delivering world-class service across Europe.
