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For Companies At a Glance
- Tasks: Engage with customers, identify upgrade opportunities, and build lasting relationships.
- Company: Gallagher, a global leader in security solutions with a supportive culture.
- Benefits: Competitive salary, bonuses, team activities, and a focus on work-life balance.
- Other info: Opportunity for career growth in a fast-paced, innovative environment.
- Why this job: Join a dynamic team and make a real impact in customer engagement and technology.
- Qualifications: Experience in sales or customer support, strong communication skills, and a proactive approach.
The predicted salary is between 30000 - 40000 £ per year.
About Gallagher
Our purpose at Gallagher is ‘Protect what matters most’ and we live it every day, whether that’s protecting the world’s highest security environments or agricultural businesses. We care deeply about our people, their families, and our wider communities. Gallagher Security is on a mission to unlock more value for our customers through the power of our people and solutions. Our culture is entrepreneurial in spirit, complex, challenging, and ever changing. With operations in Australia, New Zealand, Asia, Africa, USA, Canada, the UK and Europe and exports to over 140 countries, we’re proud to be unlocking globally focused career paths for Australian based candidates. We’re painting the future of what’s possible. Come join us!
About The Role
We’re looking for an Inside Sales Representative to join our Gallagher Security team in Warwick. This role plays a pivotal part in Gallagher Security’s Care Plan, acting as the first point of contact for all enquiries and renewals across Europe. You’ll engage directly with customers, internal sales teams, and channel partners to identify upgrade opportunities, provide tailored solutions, and build lasting relationships. You’ll play a key role in helping customers stay current with our technology by connecting them with the right products, services, and support options.
What You’ll Be Doing
- Act as the first point of contact for all Care Plan enquiries and renewals via phone, email, and other channels
- Identify upgrade opportunities through proactive engagement with customers and database insights
- Prepare accurate quotes and proposals for hardware and software upgrades
- Communicate the benefits of Gallagher’s Care Plan and technology enhancements
- Collaborate closely with sales, marketing, and operations teams to convert opportunities into action
- Maintain database accuracy and follow up on Care Plan renewals and legacy system upgrades
- Support marketing initiatives and promotional campaigns that drive customer engagement
- Provide monthly reporting and insights on upgrade performance and progress
About You
You’ll thrive in this role if you enjoy connecting with customers, building rapport, and managing multiple priorities in a fast-moving environment. You’re comfortable balancing commercial objectives with customer value, and you know how to bring others on the journey.
What You’ll Bring
- Previous experience in an inside sales, sales support, or customer support role (2+ years desirable)
- Experience with SaaS, software maintenance or subscription based offerings
- Confidence engaging with customers and partners, including proactive outreach and relationship building
- Commercial acumen and ability to identify upsell opportunities
- Experience with CRM systems, SAP, Outlook and MS Office
- Excellent communication and presentation skills across a range of audiences
- A proactive, self-driven approach with the ability to work cross-functionally and influence outcomes
- A second European language is advantageous but not essential
Working at Gallagher
At Gallagher, we foster a supportive and family-friendly work environment where collaboration, innovation, and continuous improvement are at the forefront. We value work-life balance and prioritise the well-being of our employees. This role is based in our Warwick, UK office, where you'll be part of a close-knit and high-performing team.
We Offer
Competitive salary and bonus opportunities. Strong team spirit – enjoy social activities, team-building events, and team lunches throughout the year. A sustainability programme – get involved in volunteering with our supported charities and make a difference. If you're ready to join a customer-focused team that values innovation, teamwork, and excellence – we’d love to hear from you. Applications will be reviewed as they are received, and an appointment may be made before the listing closes – apply now!
Inside Sales Representative in Warwick employer: Gallagher Security
Contact Detail:
Gallagher Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Representative in Warwick
✨Tip Number 1
Get to know Gallagher and their mission! Research the company culture and values so you can show how you align with them during your conversations. This will help you stand out as someone who truly gets what they’re about.
✨Tip Number 2
Practice your pitch! You’ll want to be ready to explain how your experience in inside sales can benefit Gallagher. Think about specific examples where you’ve successfully engaged customers or identified upsell opportunities.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Gallagher team!
We think you need these skills to ace Inside Sales Representative in Warwick
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about connecting with customers and helping them find the right solutions.
Tailor Your CV: Make sure your CV is tailored to the Inside Sales Representative role. Highlight your previous experience in sales or customer support, and don’t forget to mention any relevant skills like CRM systems or communication prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for Gallagher. Share specific examples of how you've built relationships and identified opportunities in past roles – we love a good story!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity as soon as possible!
How to prepare for a job interview at Gallagher Security
✨Know Gallagher Inside Out
Before your interview, make sure you research Gallagher thoroughly. Understand their mission, values, and the specifics of the Care Plan. This will not only show your genuine interest but also help you align your answers with what they care about.
✨Showcase Your Sales Skills
Prepare to discuss your previous experience in inside sales or customer support. Be ready to share specific examples of how you've identified upsell opportunities or built strong customer relationships. Use metrics if possible to demonstrate your success!
✨Practice Your Communication
Since this role involves engaging with customers and partners, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or using video to refine your presentation skills.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team dynamics, how success is measured in the role, or what challenges the team is currently facing. This shows you're engaged and thinking about how you can contribute.