At a Glance
- Tasks: Engage with customers, identify upgrade opportunities, and build lasting relationships.
- Company: Gallagher, a global leader in security solutions with a supportive culture.
- Benefits: Competitive salary, bonuses, team activities, and a focus on work-life balance.
- Other info: Opportunities for career growth and involvement in sustainability initiatives.
- Why this job: Join a dynamic team and make a real impact in customer engagement and technology.
- Qualifications: Experience in inside sales or customer support, with strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
About Gallagher
Our purpose at Gallagher is ‘Protect what matters most’ and we live it every day, whether that’s protecting the world’s highest security environments or agricultural businesses. We care deeply about our people, their families, and our wider communities. Gallagher Security is on a mission to unlock more value for our customers through the power of our people and solutions. Our culture is entrepreneurial in spirit, complex, challenging, and ever changing. With operations in Australia, New Zealand, Asia, Africa, USA, Canada, the UK and Europe and exports to over 140 countries, we’re proud to be unlocking globally focused career paths for Australian based candidates. We’re painting the future of what’s possible. Come join us!
About The Role
We’re looking for an Inside Sales Representative to join our Gallagher Security team in Warwick. This role plays a pivotal part in Gallagher Security’s Care Plan, acting as the first point of contact for all enquiries and renewals across Europe. You’ll engage directly with customers, internal sales teams, and channel partners to identify upgrade opportunities, provide tailored solutions, and build lasting relationships. You’ll play a key role in helping customers stay current with our technology by connecting them with the right products, services, and support options.
What You’ll Be Doing
- Act as the first point of contact for all Care Plan enquiries and renewals via phone, email, and other channels
- Identify upgrade opportunities through proactive engagement with customers and database insights
- Prepare accurate quotes and proposals for hardware and software upgrades
- Communicate the benefits of Gallagher’s Care Plan and technology enhancements
- Collaborate closely with sales, marketing, and operations teams to convert opportunities into action
- Maintain database accuracy and follow up on Care Plan renewals and legacy system upgrades
- Support marketing initiatives and promotional campaigns that drive customer engagement
- Provide monthly reporting and insights on upgrade performance and progress
About You
You’ll thrive in this role if you enjoy connecting with customers, building rapport, and managing multiple priorities in a fast-moving environment. You’re comfortable balancing commercial objectives with customer value, and you know how to bring others on the journey.
What You’ll Bring
- Previous experience in an inside sales, sales support, or customer support role (2+ years desirable)
- Experience with SaaS, software maintenance or subscription based offerings
- Confidence engaging with customers and partners, including proactive outreach and relationship building
- Commercial acumen and ability to identify upsell opportunities
- Experience with CRM systems, SAP, Outlook and MS Office
- Excellent communication and presentation skills across a range of audiences
- A proactive, self-driven approach with the ability to work cross-functionally and influence outcomes
- A second European language is advantageous but not essential
Working at Gallagher
At Gallagher, we foster a supportive and family-friendly work environment where collaboration, innovation, and continuous improvement are at the forefront. We value work-life balance and priorities the well-being of our employees. This role is based in our Warwick, UK office, where you'll be part of a close-knit and high-performing team.
We Offer
- Competitive salary and bonus opportunities.
- Strong team spirit – enjoy social activities, team-building events, and team lunches throughout the year.
- A sustainability programme – get involved in volunteering with our supported charities and make a difference.
If you're ready to join a customer-focused team that values innovation, teamwork, and excellence – we’d love to hear from you. Applications will be reviewed as they are received, and an appointment may be made before the listing closes – apply now!
Inside Sales Representative employer: Gallagher Security
Gallagher is an exceptional employer that prioritises the well-being of its employees while fostering a supportive and family-friendly work environment. Located in Warwick, UK, the Inside Sales Representative role offers competitive salaries, strong team spirit through social activities, and opportunities for personal growth within a dynamic and innovative culture. Join us to be part of a close-knit team dedicated to protecting what matters most and making a meaningful impact in our communities.
StudySmarter Expert Advice🤫
We think this is how you could land Inside Sales Representative
✨Tip Number 1
Get to know Gallagher's mission and values inside out. When you understand what they stand for, you can tailor your conversations to show how you align with their goals. This will help you connect better during interviews and make a lasting impression.
✨Tip Number 2
Practice your pitch! You’ll be engaging with customers and partners, so being able to communicate clearly and confidently is key. Role-play with a friend or in front of a mirror to nail down your delivery and ensure you come across as approachable and knowledgeable.
✨Tip Number 3
Don’t just wait for opportunities to come to you; be proactive! Reach out to potential contacts on LinkedIn or through networking events. Building relationships before you even apply can give you a leg up when it comes to landing that Inside Sales Representative role.
✨Tip Number 4
Make sure to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Gallagher team and ready to take that next step in your career.
We think you need these skills to ace Inside Sales Representative
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about connecting with customers and helping them find the right solutions.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in inside sales or customer support. We love seeing how your background aligns with our mission at Gallagher!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make it easy for us to see why you’re the perfect fit for the Inside Sales Representative role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with Gallagher.
How to prepare for a job interview at Gallagher Security
✨Know Gallagher Inside Out
Before your interview, make sure you research Gallagher thoroughly. Understand their mission, values, and the specifics of the Care Plan. This will not only show your genuine interest but also help you align your answers with what they care about.
✨Showcase Your Sales Skills
Prepare to discuss your previous experience in inside sales or customer support. Be ready to share specific examples of how you've identified upsell opportunities or built strong customer relationships. Use metrics if possible to demonstrate your success!
✨Practice Your Communication
Since this role involves engaging with customers and partners, practice clear and confident communication. You might want to do mock interviews with a friend or family member to refine your presentation skills and ensure you can articulate your thoughts effectively.
✨Be Proactive and Self-Driven
Gallagher values a proactive approach, so be prepared to discuss how you take initiative in your work. Think of examples where you’ve gone above and beyond to meet customer needs or improve processes, as this will resonate well with their entrepreneurial culture.
