At a Glance
- Tasks: Lead technical support and enhance security solutions for Gallagher's South Island clients.
- Company: Gallagher, a global leader in electronic security with a supportive culture.
- Benefits: Competitive salary, vehicle for personal use, insurance, and career growth opportunities.
- Other info: Home-based role with travel; excellent team culture and professional development.
- Why this job: Join a dynamic team and make a real impact in the security industry.
- Qualifications: 5+ years in electronic security, strong collaboration skills, and project management experience.
The predicted salary is between 72000 - 88000 £ per year.
About Gallagher
Our purpose at Gallagher is ‘Protect what matters most’ and we live it every day, whether that’s protecting the world’s highest security environments or agricultural businesses, we care deeply about our people, their families, and our wider communities. Gallagher Security is on a mission to unlock more value for our customers through the power of our people and solutions. Our culture is entrepreneurial in spirit, complex, challenging, and ever changing. With operations in New Zealand, Australia, Asia, Africa, USA, Canada, the UK and Europe and exports to over 160 countries, we’re proud to unlock globally focused career paths for New Zealand based candidates.
The Opportunity
Are you a driven and dynamic electronic security expert? Join our globally recognised, award‑winning security business and take your career to the next level. Based in Christchurch, this role supports our valued stakeholders across the South Island - so some travel will be part of the job. You’ll be the technical leader for the region, keeping our installed base healthy, helping our partners sell and support the full platform, and making sure customers get everything their Gallagher investment can deliver.
As part of #TeamGallagher, you'll:
- Own the health of the South Island Estate, run proactive system reviews and site health checks across our installed base, keeping customers current, secure and getting full value, and surfacing the upgrade and optimisation opportunities that come with that.
- Lift Our Partners’ Capability: Coach and enable our channel partners to design and sell the whole platform, so they win more work and their customers get more from their investment.
- Champion Technical Sales Support: Deliver expert technical support to the Gallagher team, our partners, and end customers—helping to unlock sales opportunities through compelling product presentations, clear and confident tender responses, and engaging pre‑sales demonstrations.
- Lead Proactive Technical Support & Solution Design: Whether on‑site or remotely, provide advice, system commissioning, technical troubleshooting, and assist with product migrations—ensuring our partners stay technically sharp and our customers stay happy.
- Promote Advanced Security Solutions: Team up with sales to advocate for our high‑spec systems in Government, Tertiary, and Corporate sectors through thoughtful system design, tailored presentations, commissioning, and certification.
- Coordinate and Enhance Technical Services: Collaborate with internal teams to deliver technical support services that align with Gallagher’s strategic direction and regional goals.
- Manage and Maintain Technical Records: Apply and uphold Gallagher’s technical guidelines, ensure databases are kept current, and relay regional insights to our wider Technical Support Service team.
The Fit
To thrive in this role, you'll ideally have hands‑on experience with Gallagher Security products and a solid understanding of electronic security solutions. This is a home‑based role in the South Island, so you'll need a dedicated, professional home office setup.
You'll also bring:
- A consultative, proactive mindset: you look for what a customer needs next, not just what’s broken today.
- A strong ability to collaborate in and contribute to a close‑knit team.
- 5+ years' experience working with electronic security systems.
- Project management and/or hands‑on installation experience in security systems.
- A deep understanding of networked IT environments and how they relate to the security industry.
- A good grasp of electrical principles and system functionality.
- Familiarity with tender processes, including response preparation.
- Excellent skills in planning, organisation, and collaborative teamwork.
Why Gallagher?
You'll be joining a forward‑thinking, responsive team that values a supportive and family‑friendly culture. At Gallagher, we're committed to your professional growth and personal development, offering a wealth of career opportunities within a large, global, and diverse organisation. Whether you're looking to expand your skills or explore international opportunities, your career could truly take off here.
We Also Offer:
- A fully maintained vehicle, including full personal use.
- Life and Disability Insurance.
- Kiwisaver contributions plus an annual bonus.
- Membership to the Boost App, with access to exclusive Gallagher staff discounts at a wide range of NZ retailers.
- A culture of fun and connection—think team‑building events, inspiring guest speakers, and regular team lunches.
Technical Account Manager - South Island in Christchurch employer: Gallagher Security
Gallagher is an excellent employer that fosters a dynamic and collaborative work culture, empowering employees to drive innovation in the tech solutions sector. With a strong focus on professional development, employees have access to growth opportunities and training that enhance their skills while working in a vibrant city like Manchester, known for its rich history and thriving business environment. The company values teamwork and encourages building lasting relationships, making it a rewarding place for those looking to make a meaningful impact in the B2B landscape.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Account Manager - South Island in Christchurch
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Technical Account Manager - South Island. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Gallagher Security. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Technical Account Manager - South Island candidates.
✨Directly Apply to Gallagher Security
Don’t forget to apply for the Technical Account Manager - South Island role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Gallagher Security.
We think you need these skills to ace Technical Account Manager - South Island in Christchurch
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Gallagher Security. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Gallagher Security.
How to prepare for a job interview at Gallagher Security
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Gallagher Security.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Gallagher Security.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Gallagher Security.
