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- Tasks: Lead a team to support brokers, manage contracts, and ensure compliance.
- Company: Gallagher Re, a leader in reinsurance with a collaborative culture.
- Benefits: Competitive salary, 25+ days holiday, and exciting career opportunities.
- Why this job: Make a real impact in a fast-paced environment while growing your career.
- Qualifications: Experience in re/insurance, team leadership, and strong organisational skills.
- Other info: Join a community of decision makers and innovators shaping the future.
The predicted salary is between 36000 - 60000 £ per year.
At Gallagher Re, we bring clarity to complexity by helping clients around the world make confident, data-driven decisions in a rapidly evolving risk landscape. Here, you’ll be part of a team that leverages world-class analytics and deep reinsurance expertise to deliver strategic advisory services and transactional excellence.
Join our Global Facultative team at Gallagher Re as a Senior Broker Support Specialist in London! You’ll play a key role in managing a team of broker support professionals, ensuring smooth operations, compliance, and continuous improvement while working on your own portfolio of work supporting brokers with their daily activities. The successful candidate will ideally have previous Broker Support experience working on property or casualty lines of business.
In this role, you’ll help brokers deliver exceptional service by managing contracts, renewals, and client communications. You’ll ensure compliance with regulations, oversee onboarding processes, and maintain accurate records. Working closely with brokers and internal teams, you’ll resolve client queries, manage data, and ensure smooth workflows. Your efforts will directly contribute to building strong client relationships and maintaining operational excellence.
Here’s a snapshot of what you’ll do:
- Lead a team of broker support professionals to deliver efficient and effective operational support.
- Oversee the creation and management of compliant contracts, client onboarding, and data controls.
- Build strong relationships with brokers, clients, and internal teams to ensure excellent service delivery.
- Ensure adherence to regulatory requirements and internal policies.
- Provide training and onboarding for new team members to ensure they’re ready for success.
- Collaborate with servicing, claims, and other teams to resolve issues and improve processes.
- Manage your own portfolio of work creating and managing contracts, wordings, and endorsements.
- Handle client onboarding, including KYC activities and documentation.
- Collaborate with brokers to manage client data and ensure compliance.
- Ad-hoc duties as required.
About You:
- Experience in the re/insurance industry, ideally in broking operations or technical processing within property or casualty lines of business.
- Proven experience in leading a team.
- Knowledge of Microsoft Word, Excel, and PowerPoint.
- Ability to explain complex issues clearly and work effectively with diverse teams.
- Strong organisational skills to manage multiple priorities and meet deadlines.
- A commitment to learning, teamwork, and delivering excellent service.
- Eligible to work in the UK.
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus
Senior Broker Support Specialist in London employer: Gallagher Re
Contact Detail:
Gallagher Re Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Broker Support Specialist in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the re/insurance industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Gallagher Re and understanding their values and operations. Tailor your responses to show how your experience aligns with their mission of delivering exceptional service and operational excellence.
✨Tip Number 3
Practice your pitch! Be ready to explain your previous broker support experience and how it can benefit Gallagher Re. Highlight your ability to manage contracts and client communications effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at Gallagher Re.
We think you need these skills to ace Senior Broker Support Specialist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior Broker Support Specialist role. Highlight any previous broker support experience, especially in property or casualty lines, to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining Gallagher Re and how your background can help us deliver exceptional service to our clients. Keep it engaging and personal!
Showcase Your Team Leadership Skills: Since this role involves leading a team, make sure to highlight any relevant leadership experience. Share examples of how you've successfully managed teams or projects in the past, and how you can bring that expertise to our Global Facultative team.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Gallagher Re
✨Know Your Stuff
Before the interview, dive deep into Gallagher Re's operations and values. Familiarise yourself with their approach to risk management and how they leverage analytics. This will not only show your genuine interest but also help you articulate how your experience aligns with their mission.
✨Showcase Your Leadership Skills
As a Senior Broker Support Specialist, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past. Highlight specific situations where your leadership made a difference, especially in fast-paced environments like reinsurance.
✨Be Ready for Technical Questions
Expect questions about compliance, contract management, and client onboarding processes. Brush up on your knowledge of property and casualty lines of business, and be prepared to discuss how you've handled similar tasks in previous roles.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team's current challenges or how Gallagher Re measures success in broker support. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
