Chief Human Resources Officer - Community Care Network

Client: Community Care Network / Rutland Mental Health Services

Location for the Position: Rutland, Vermont

About Community Care Network / Rutland Mental Health Services:

Community Care Network (CCN), comprising Rutland Mental Health Services and Rutland Community Programs, is dedicated to fostering the health and well-being of individuals, families, and communities throughout Rutland County. Guided by our mission to provide responsive, innovative, and collaborative care, we proudly serve over 3,000 people each year. Our compassionate and skilled team is committed to making a meaningful difference through our behavioral health, developmental disabilities, substance use recovery, senior and volunteer, and early childhood education services. Joining CCN means becoming part of a supportive and professional organization that values collaboration, innovation, and community-centered care.

Summary of The Role:

The CHRO oversees and manages the overall human resources strategy for Community Care Network. Serving as a key member of the Senior Leader Team, the CHRO plays a critical role in shaping and executing our human resources strategy, fostering a positive organizational culture, and ensuring that the workforce is engaged, skilled, and aligned with the mission. The CHRO has executive oversight of talent acquisition, retention, performance management, compensation, benefits, culture development, and employee relations. The CHRO also oversees the Administrative Support functions for the organization.

Principal Responsibilities Include:

• Strategic Leadership & Organizational Development
  • Lead the development and execution of a comprehensive human resources strategy that supports the organization's mission and goals.
  • Ensure that HR policies, practices, and workforce initiatives are aligned with the strategic direction of the organization.
  • Foster a culture of inclusion and belonging, ensuring that all employees feel valued, respected, and supported.
  • Oversee the development of leadership and professional development programs to cultivate talent at all levels of the organization.
  • Provide thought leadership on organizational change, workforce planning, and talent management to ensure the organization can effectively respond to changes in the health and social services landscape.
• Talent Acquisition & Retention
  • Oversee the recruitment, hiring, and onboarding processes to ensure the organization attracts top talent.
  • Develop and execute strategies for employee retention, ensuring that staff are engaged, motivated, and supported in their roles.
  • Lead efforts to enhance employee satisfaction and create a work environment that promotes long-term career development and growth.
• Compensation, Benefits & Insurances
  • Lead the design and implementation of competitive compensation and benefits programs to attract and retain top talent.
  • Ensure that compensation and benefits are aligned with market trends, industry standards, and the organization's budgetary constraints.
  • Analyze compensation data to ensure pay equity across the organization and ensure compliance with all applicable regulations.
  • Manage insurance products and broker relations.
• Employee Relations & Compliance
  • Provide guidance on complex employee relations issues.
  • Ensure compliance with federal, state, and local employment laws and regulations, as well as organizational policies.
• Performance Management
  • Oversee the performance management system, ensuring alignment with organizational goals and individual employee development.
  • Drive the implementation of performance review processes that promote continuous improvement, employee growth, and accountability.
• HR Analytics & Reporting
  • Use data and HR metrics to assess workforce trends, inform decision-making, and measure the effectiveness of HR programs and initiatives.
  • Prepare and present reports to the Senior Leader team and Board of Directors on key HR metrics.

Qualifications and Competencies:

• Bachelor's degree in Human Resources, Business Administration, Healthcare Administration, or a related field.
• Proven track record in talent management, organizational development, compensation and benefits, and employee relations.
• Minimum of 10 years of progressive leadership experience in human resources, with at least 5 years in an executive HR role.
• Experience in the health or social services industry is highly desirable.
• Strong understanding of federal, state, and local employment laws and regulations, particularly in the healthcare and social services sectors.
• Strong critical thinking skills, with the ability to manage multiple priorities and work under pressure.
• Valid driver’s license, reliable transportation with personal automobile liability insurance coverage at or above the levels mandated by the State of Vermont.
• Successful completion of a criminal history background check after hire.

Work Environment:

The duties of this position are performed at a single location in a professional office setting. Travel outside of the office is required at times to perform work responsibilities and to attend meetings, seminars or other miscellaneous work-related obligations. While the agency places considerable emphasis on health and safety, a risk-free environment cannot be guaranteed. May require occasional after-hours work.

Benefits and Perks:

• Health Insurance (HRA & HSA plan options with employer contributions and low co-pays)
• Dental
• Life/ AD&D
• LTD & STD
• Flexible Spending Account
• Employee Assistance Program
• Wellness Program

The Community Care Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Further, the company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.

In keeping with the above conviction, The Community Care Network is committed to assuring that:

• All recruiting, hiring, training, promotion, compensation, and other employment related programs are provided fairly to all persons on an equal opportunity basis without regard to race, creed, color, religion, sex, age, national origin, disability, veteran status, or any other characteristic protected by law;
• Employment decisions are based on the principles of equal opportunity and affirmative action; and
• All personnel actions such as compensation, benefits, transfers, training, and participation in social and recreational programs are administered without regard to race, creed, color, sex, age, national origin, disability, veteran status, or any other characteristic protected by law.