Senior Projects Analyst in Wilmington

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them.

Are you an experienced pensions professional with a knack for problem-solving and a passion for delivering excellence? At Gallagher Benefit Services, we’re looking for a Senior Projects Analyst to join our dynamic team and help us champion The Gallagher Way. As a Senior Projects Analyst, you’ll play a pivotal role in processing and checking projects and events, running data reports, preparing client/member correspondence, and collaborating with stakeholders to deliver exceptional results. You’ll also have the opportunity to deputise for the Principal and contribute to a culture of continuous improvement.

How you’ll make an impact:

• Process and check projects/events, including performing and verifying complex calculations.
• Run and check data reports, ensuring accuracy and compliance with pension regulations.
• Prepare and review member correspondence and client reports.
• Liaise with stakeholders through email, telephone, and meetings to provide updates and resolve queries.
• Supervise up to two project analysts as required.
• Assist with non-standard client/member queries and provide training to team members.
• Participate in post-project reviews to drive continuous improvement.
• Attend Trustee and ad hoc client meetings when required.

About You:

• A seasoned occupational pension schemes administrator, with checking experience.
• Strong understanding of DB, DC, and Hybrid Pension Schemes.
• Analytical mindset with excellent problem-solving skills.
• Proficiency in Microsoft Office, particularly Excel (v-lookups, formulas, pivot tables) and Word (report writing and mail merge).
• Strong numeracy skills, with the ability to perform and explain complex manual calculations.
• Exceptional communication skills and the ability to build strong relationships with stakeholders.
• Proven ability to manage workloads, prioritise tasks, and meet deadlines.
• Knowledge of pension regulations and their impact on key pension events (e.g., leavers, retirements, deaths, renewals, pension increases, GMP/GMPE).
• Experience in reviewing and interpreting Scheme Booklets, Trust Deeds, Rules, and Actuarial instructions.
• Relevant qualifications (e.g., PMI, Prince) are a plus.

Why Join Gallagher Benefit Services?

At Gallagher, we’re not just a global leader in insurance, risk management, and consulting services – we’re a community of innovative thinkers, trusted experts, and service-minded individuals. Rooted in "The Gallagher Way," we celebrate diversity, champion opportunity, and foster a culture where your ideas and growth matter.

Join us and help shape a future defined by excellence. Together, we champion The Gallagher Way. Apply now and take the next step in your career with Gallagher!

Compensation and benefits:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days.
• Defined contribution pension scheme, which Gallagher will also contribute to.
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x.
• Income protection, we’ll cover up to 50% of your annual income, with options to top up.
• Health cash plan or Private medical insurance.
• Other benefits include:

• Three fully paid volunteering days per year.
• Employee Stock Purchase plan, offering company shares at a discount.
• Share incentive plan, HMRC approved, tax effective, stock purchase plan.
• Critical illness cover.
• Discounted gym membership, with over 3,000 gyms nationally.
• Season ticket loan.
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase.
• Emergency back-up family care.
• And many more…

We value inclusion and diversity:

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.