Senior Consultant - Pensions Communications in London

Senior Consultant - Pensions Communications in London

London Full-Time 55000 - 65000 £ / year (est.) No working from home possible
Gallagher Benefit Services

At a Glance

  • Tasks: Lead strategic retirement communication projects and manage client relationships.
  • Company: Gallagher Benefit Services, a trusted partner in workplace wellbeing.
  • Benefits: 25+ days holiday, pension scheme, life insurance, and health plans.
  • Other info: Inclusive culture with opportunities for personal and professional growth.
  • Why this job: Make a real impact in retirement communications and mentor a talented team.
  • Qualifications: Experience in pensions, strong client management, and excellent communication skills.

The predicted salary is between 55000 - 65000 £ per year.

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them.

We’re looking for a Senior Consultant to join our Retirement Communications team and lead the way in delivering exceptional client service, strategic direction, and innovative communication solutions. If you have a passion for retirement communications or pensions and want to make a real impact, this is your opportunity to shape strategies, build strong relationships, and mentor a talented team.

In this role, you’ll be the trusted partner for our clients, managing relationships and ensuring their needs are met with the highest standards of service. You’ll lead strategic discussions, workshops, and meetings, collaborating with internal teams to deliver tailored retirement communication strategies that align with client goals. From overseeing project planning to ensuring the quality of complex communication materials, you’ll play a pivotal role in helping clients achieve their objectives.

Here’s how you’ll make an impact:

  • Lead the end-to-end service and relationship management for assigned clients, ensuring the highest quality of work and client satisfaction.
  • Develop and implement retirement communication strategies that align with business and client goals.
  • Oversee project and campaign planning, ensuring deliverables meet client expectations and strategic objectives.
  • Provide consultancy and strategic direction to senior stakeholders through meetings, workshops, and calls.
  • Support communication ROI through measurement, analytics, and insights.

About You:

  • Experience in retirement communications or pensions, with a strong understanding of the industry.
  • A proven ability to manage client relationships and deliver exceptional service.
  • Experience working with senior stakeholders, including Board-level executives.
  • A collaborative approach to problem-solving and a knack for turning challenges into opportunities.
  • Strong organisational skills to manage multiple tasks and meet deadlines.
  • The ability to communicate complex ideas clearly and effectively, whether in writing or in person.
  • Proficiency in Microsoft Office and other relevant tools.
  • A passion for mentoring and developing team members to achieve their best.

On top of a competitive salary, we also offer a wide range of benefits:

  • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days.
  • Defined contribution pension scheme, which Gallagher will also contribute to.
  • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x.
  • Income protection, covering up to 50% of your annual income, with options to top up.
  • Health cash plan or Private medical insurance.
  • Three fully paid volunteering days per year.
  • Employee Stock Purchase plan, offering company shares at a discount.
  • Share incentive plan, HMRC approved, tax effective, stock purchase plan.
  • Critical illness cover.
  • Discounted gym membership, with over 3,000 gyms nationally.
  • Season ticket loan.
  • Access to a discounted voucher portal to save money on your weekly shop or next big purchase.
  • Emergency back-up family care.
  • And many more…

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on protected characteristics by applicable federal, state, or local laws.

Senior Consultant - Pensions Communications in London employer: Gallagher Benefit Services

Gallagher Benefit Services is an exceptional employer that fosters a collaborative and inclusive work culture, where your contributions truly matter. With a strong commitment to employee growth, you will have access to extensive benefits, including generous holiday allowances, a defined contribution pension scheme, and opportunities for professional development. Located in the UK, Gallagher not only prioritises meaningful work but also supports a diverse community, ensuring that every team member feels empowered to thrive.

Gallagher Benefit Services

Contact Details:

Gallagher Benefit Services Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Consultant - Pensions Communications in London

Tip Number 1

Network like a pro! Reach out to your connections in the pensions and communications field. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have a lead on that perfect Senior Consultant role!

Tip Number 2

Prepare for interviews by researching Gallagher’s values and recent projects. Tailor your responses to show how your experience aligns with their mission of building better workplaces. This will help you stand out as a candidate who truly gets what they’re about.

Tip Number 3

Practice your pitch! Be ready to explain how your skills in retirement communications can make a real impact at Gallagher. Highlight your ability to manage client relationships and deliver exceptional service – that’s what they’re looking for!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Gallagher team and contributing to their mission.

We think you need these skills to ace Senior Consultant - Pensions Communications in London

Client Relationship Management
Retirement Communications
Pensions Knowledge
Strategic Direction
Project Planning
Communication Skills
Analytical Skills

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Consultant role. Highlight your experience in retirement communications and how it aligns with Gallagher's mission to create meaningful change.

Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that showcase your ability to manage client relationships and deliver exceptional service.

Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language to communicate complex ideas effectively, as this reflects the communication skills we value at StudySmarter.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves and allows us to see your enthusiasm for joining our team!

How to prepare for a job interview at Gallagher Benefit Services

Know Your Pensions Inside Out

Make sure you brush up on your knowledge of retirement communications and pensions. Understand the latest trends and challenges in the industry, as well as Gallagher's approach to these issues. This will help you demonstrate your expertise and show that you're genuinely interested in the role.

Showcase Your Relationship Management Skills

Prepare examples of how you've successfully managed client relationships in the past. Think about specific situations where you’ve gone above and beyond to meet client needs or resolve issues. This will highlight your ability to deliver exceptional service, which is crucial for this role.

Be Ready to Discuss Strategic Thinking

Since you'll be leading strategic discussions, come prepared with ideas on how to develop and implement effective retirement communication strategies. Think about how you can align these strategies with client goals and be ready to share your insights during the interview.

Demonstrate Your Collaborative Spirit

Gallagher values collaboration, so be ready to discuss how you've worked with teams in the past. Share examples of how you’ve solved problems together and turned challenges into opportunities. This will show that you’re a team player who can thrive in their community-focused environment.