Account Executive, Client Technology in London

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them.

Welcome to Gallagher Benefit Services! Discover a world of opportunities at Gallagher Benefit Services (GBS), where our culture is defined by the real difference we make for our clients, members, and communities. Guided by The Gallagher Way, 25 principles that champion individuality, inclusion, and meaningful impact. At GBS, you’ll help shape brighter futures, support thriving communities, and grow your own potential.

Your Opportunity: At GBS, you’ll join a global team that’s always evolving where ideas are valued, and your ambition is celebrated. Our 12-month Gallagher Rise programme, sponsored by our UK Executive Leadership, is designed to help you thrive in the employee benefits industry. You’ll learn from our top talent, build various skills, and get the support to shape your own future. Gallagher Rise is your springboard for a meaningful and successful journey. We know everyone brings something unique, so if you’re passionate about making a positive impact, we encourage you to apply! The start date for this programme will be 2nd September 2026.

What You’ll Gain:

• Structured Learning: Both in-person and virtual modules led by expert facilitators and subject matter experts.
• Professional Development: Full support to achieve industry-recognised qualifications.
• Executive Sponsorship: Backing from our GBS UK Executive Team, plus peer buddies.
• Real-World Experience: Work on live client projects and develop practical skills.
• Networking & Travel: Kick-off & Graduation event will be held in our HQ office in London with other opportunities to network in-between.

How you'll make an impact: As a Client Technology Account Executive, you will be immersed in all aspects of client delivery and product development work, including:

• Supporting clients to ensure the best levels of user experience.
• Collaborating with internal stakeholders to ensure project timelines are tracked and adhered to.
• Supporting testing and product launches.
• Utilising feedback to develop training materials, resources, generate ideas, and improve product functionality.
• Collaborating on product rollouts, webinars, demos, and training sessions.
• Managing basic customer inquiries, troubleshooting issues, and escalations.
• Assisting with routine administration duties to support the tracking and resolution of customer issues, client acceptance testing, change requests, testing, and issue reporting.

You will also have the opportunity for:

• Domestic travel, as required.
• Increasing opportunities for client interaction and responsibility as your experience and capabilities evolve.
• Support for industry qualifications.

About You: Who We’re Looking For: Whilst qualifications are an important factor in launching your career, our focus is on hiring great people. If you’re driven to shape your future and make a meaningful impact, you’ll thrive here. We value:

• Empathy: You take pride in your work and value the impact it makes for clients, members, and the people around you.
• Self-awareness: A mindset geared toward learning and growth.
• Professional Curiosity: You love learning and suggest new ideas or better ways of doing things.
• Collaboration: A team-first attitude and appreciation for diverse perspectives.
• Drive: Motivated to grow, embrace change, and shape your own career in a fast-moving industry.

Skills and Qualities We Value:

• Confidence in building relationships across all levels.
• Strong Microsoft Office skills (Excel, Word, PowerPoint).
• Eagerness to take on responsibility early and make an impact.
• Analytical thinking and a logical approach to problem solving.
• Organisational skills to manage priorities and meet deadlines.
• Clear communication skills (whether by phone, email, or letter).
• A collaborative spirit and the ability to work well as part of a team.

Educational Requirements: Minimum requirement of 5 in English, Maths and Science.

The Application Process:

• Stage 1: Online application
• Stage 2: Virtual interview
• Stage 3: Assessment Centre
• Stage 4: Offers made

Start date for the Gallagher Rise Programme will be 2nd September 2026. You will be notified on your progress throughout the process.

Compensation and benefits: On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days.
• Defined contribution pension scheme, which Gallagher will also contribute to.
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x.
• Income protection, we’ll cover up to 50% of your annual income, with options to top up.
• Health cash plan or Private medical insurance.

Other benefits include:

• Three fully paid volunteering days per year.
• Employee Stock Purchase plan, offering company shares at a discount.
• Share incentive plan, HMRC approved, tax effective, stock purchase plan.
• Critical illness cover.
• Discounted gym membership, with over 3,000 gyms nationally.
• Season ticket loan.
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase.
• Emergency back-up family care.
• And many more…

We value inclusion and diversity: Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities; if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with TAGlobalSupport@ajg.com. If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.