Senior System Payroll Analyst - PSD UK in Hook

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them.

Are you ready to take your payroll expertise to the next level? We’re looking for a Senior Payroll Systems Analyst to join our Pensions Systems Department and play a key role in delivering exceptional payroll solutions for our clients. If you’re a detail-oriented professional with a passion for problem-solving and a knack for working with both clients and internal teams, we’d love to hear from you!

How you'll make an impact:

• Gathering and configuring payroll requirements for new client installations, including our pensions payroll module and third-party payroll applications.
• Providing second-line support for payroll systems and processes across the pension administration business.
• Leading discussions with external clients to understand their payroll needs and producing clear, actionable requirement documents.
• Offering technical support for pension payrolls and assisting with system development, including testing and implementation.
• Managing and resolving tickets based on priority, ensuring deadlines are met.
• Conducting peer reviews and ensuring your work is reviewed for accuracy and quality.
• Taking ownership of assigned tasks, ensuring they are completed on time and to a high standard.
• Supporting the continuous improvement of payroll systems and processes.

About You:

• Essential: Previous experience in payroll.
• Desirable: Experience in pension payroll and/or pension administration.
• Useful: Knowledge of ROI payroll.
• Strong numerical and analytical skills.
• Advanced Excel skills for data manipulation and analysis.
• Proven ability to work with clients and internal teams to agree on requirements and implement improvements.
• A problem-solving mindset with the ability to investigate and resolve queries thoroughly.
• Exceptional attention to detail and excellent interpersonal skills.
• A commitment to following internal controls and procedures.
• The ability to recognise and escalate potential issues to ensure smooth processes.

Please note: While additional hours may occasionally be required during project deadlines, this will be on an ad-hoc basis.

Why join us?

At Gallagher, we’re proud to champion The Gallagher Way, a culture built on trust, integrity, and collaboration. We’re committed to helping our colleagues grow and thrive, offering opportunities to develop your skills and make a real impact.

If you’re a self-starter with a passion for payroll systems and a desire to work in a supportive, forward-thinking environment, this is your chance to join a team that values your expertise and celebrates your success.

Compensation and benefits:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days.
• Defined contribution pension scheme, which Gallagher will also contribute to.
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x.
• Income protection, we’ll cover up to 50% of your annual income, with options to top up.
• Health cash plan or Private medical insurance.
• Other benefits include:

• Three fully paid volunteering days per year.
• Employee Stock Purchase plan, offering company shares at a discount.
• Share incentive plan, HMRC approved, tax effective, stock purchase plan.
• Critical illness cover.
• Discounted gym membership, with over 3,000 gyms nationally.
• Season ticket loan.
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase.
• Emergency back-up family care.
• And many more…

We value inclusion and diversity:

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

Should you require reasonable adjustments to your application, please get in touch with TAGlobalSupport@ajg.com. If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.