Pensions Operations Associate in Bristol

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them.

Overview

At Arthur J. Gallagher, we offer an outstanding opportunity for a Pension Operations Associate to join our skilled team in Bristol, UK. Here, you will work alongside a dedicated group of professionals committed to delivering flawless service and positively impacting our clients' lives.

How you’ll make an impact

• Carrying out and checking administration tasks in a timely manner and in accordance with internal processes and adhering to company policies and governing regulations.
• Managing your workload, taking into consideration time required for all cases to be peer reviewed.
• Liaising with scheme members through a variety of channels including email, letter, or telephone.
• Preparing and checking member correspondence and data inputs into client reports.
• Responsible for processing bulk tracing exercises, ensuring that data is handled securely.
• Working together with colleagues and developing connections with supporting teams.
• Offering assistance to colleagues and supporting the Team Leader when needed.
• Interacting and maintaining presence with team members and the Team Leader throughout the day.
• Assisting the administration team where necessary.

About You

To be successful in this role, you should have:

• Experience of administration, ideally within financial services.
• Ability to process, collect and input data accurately.
• Strong prioritisation skills to meet deadlines and disclosure requirements.
• Excellent communication skills to answer queries by telephone, letter, and email.
• Ability to collaborate effectively within a group.
• Proficiency in Microsoft Office.

Why Join Us?

At Arthur J. Gallagher & Co., we believe in encouraging a collaborative and inclusive environment where every team member can thrive. We are committed to your professional growth and success. You will have the opportunity to work with a dedicated and skilled team and benefit from our proven history of achievement. We value determination and the ability to successfully implement solutions that get results.

How to Apply

If you are motivated to undertake this exciting challenge and make a meaningful difference, we encourage you to apply immediately! Provide your resume and a cover letter explaining your relevant experience and qualifications.

Become part of Arthur J. Gallagher & Co. and join a team setting high standards for excellence!

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance
• Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.