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- Tasks: Build strong client relationships and deliver tailored solutions in a collaborative environment.
- Company: Join Gallagher, a leader in creating better workplaces and enhancing employee wellbeing.
- Benefits: Enjoy 25+ days holiday, health plans, life insurance, and exciting career growth opportunities.
- Other info: Embrace diversity and inclusion in a supportive workplace that values your contributions.
- Why this job: Make a real impact by helping clients navigate their workforce challenges and improve their organisations.
- Qualifications: Knowledge of pensions legislation and excellent communication skills are essential.
The predicted salary is between 35000 - 45000 £ per year.
At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them.
As a Client Services Manager (known internally as a 'Client Executive') in our Pension administration business, you’ll be at the heart of fostering meaningful client relationships, delivering exceptional service, and driving innovation to enhance and expand our offerings—all within a supportive and collaborative team that champions integrity and innovation.
In this position, you will serve as the primary contact for a portfolio of clients, working closely with them to understand their unique requirements and deliver bespoke solutions. Partnering with our Pensions Operations team, you’ll ensure the seamless delivery of services, consistently exceeding client expectations. By creating strategic account plans and identifying opportunities for growth, you’ll support clients in achieving their objectives while driving Gallagher’s continued success. Additionally, you’ll uphold regulatory compliance and champion a culture of continuous improvement.
How you'll make an impact:
- Cultivating and maintaining strong relationships with clients, including Trustees and Pension Managers.
- Overseeing service delivery to ensure exceptional client satisfaction.
- Identifying opportunities for growth, including cross-selling and upselling.
- Collaborating with internal teams to provide a seamless and efficient service.
- Ensuring adherence to pension and FCA regulatory requirements.
About You:
- Comprehensive knowledge of pensions legislation and scheme administration.
- Excellent communication skills, with the ability to convey complex information clearly and effectively, whether in writing, over the phone, or through presentations.
- Exceptional organisational abilities to prioritise tasks and meet deadlines efficiently.
- A strong dedication to delivering outstanding customer service and enhancing client experiences.
- A collaborative approach, with a focus on teamwork, innovation, and continuous improvement.
- Proficiency in Microsoft Office, coupled with a willingness to adapt to and learn new systems.
- A steadfast commitment to ethical practices and doing the right thing.
Compensation and benefits:
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
- Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days.
- Defined contribution pension scheme, which Gallagher will also contribute to.
- Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x.
- Income protection, we’ll cover up to 50% of your annual income, with options to top up.
- Health cash plan or Private medical insurance.
- Other benefits include:
- Three fully paid volunteering days per year.
- Employee Stock Purchase plan, offering company shares at a discount.
- Share incentive plan, HMRC approved, tax effective, stock purchase plan.
- Critical illness cover.
- Discounted gym membership, with over 3,000 gyms nationally.
- Season ticket loan.
- Access to a discounted voucher portal to save money on your weekly shop or next big purchase.
- Emergency back-up family care.
- And many more…
We value inclusion and diversity:
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities.
Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.
Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.
Client Executive in Bristol employer: Gallagher Benefit Services
Contact Detail:
Gallagher Benefit Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Executive in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Client Executive role at Gallagher. You never know who might have the inside scoop or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews by researching Gallagher's values and recent projects. Show us that you’re not just another candidate, but someone who genuinely cares about making a difference in the workplace. Tailor your answers to reflect how you can contribute to our mission.
✨Tip Number 3
Practice your communication skills! As a Client Executive, you'll need to convey complex information clearly. Grab a friend and do some mock interviews. This will help you feel more confident and articulate during the real deal.
✨Tip Number 4
Don’t forget to follow up after your interviews! A simple thank-you email can go a long way. It shows us that you’re genuinely interested in the position and appreciate the opportunity to chat with our team.
We think you need these skills to ace Client Executive in Bristol
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about helping clients and making a difference in their workplaces.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We love seeing how your background aligns with our mission of creating better workplaces!
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to understand your qualifications and ideas.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at Gallagher Benefit Services
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of pensions legislation and scheme administration. Being able to discuss these topics confidently will show that you're not just familiar with the basics, but that you can navigate complex information effectively.
✨Showcase Your Communication Skills
Prepare to demonstrate your excellent communication skills during the interview. Practice explaining complex concepts in simple terms, as this is crucial for a Client Executive role. You might even want to role-play potential client scenarios with a friend to get comfortable.
✨Highlight Your Organisational Skills
Since this role requires exceptional organisational abilities, think of examples from your past experiences where you successfully prioritised tasks and met deadlines. Be ready to share how you manage multiple clients and projects without compromising on service quality.
✨Emphasise Teamwork and Collaboration
Gallagher values a collaborative approach, so be prepared to discuss how you've worked effectively within teams in the past. Share specific examples of how you contributed to team success and how you can bring that same spirit to their organisation.