At a Glance
- Tasks: Manage claims and support clients through challenging moments with empathy and precision.
- Company: Join Gallagher Bassett, a leader in insurance claims handling with a purpose-driven culture.
- Benefits: Enjoy 25+ days holiday, health plans, life insurance, and exciting career growth opportunities.
- Other info: Diversity and inclusion are at our core, making us a welcoming workplace for everyone.
- Why this job: Kickstart your career in a supportive environment that values teamwork and personal development.
- Qualifications: No prior experience needed; just bring your willingness to learn and attention to detail.
The predicted salary is between 800 - 1000 £ per month.
At Gallagher Bassett, we’re there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well.
Are you an enthusiastic individual eager to embark on a career in insurance claims handling? We are seeking a Trainee Casualty Claims Handler to join our team in Tamworth. In this role, you’ll receive comprehensive on-the-job training to prepare you for success in your career.
How you’ll make an impact:
- Oversee a portfolio of public and employers' liability claims for local government clients.
- Handle claims from first notification to settlement, ensuring timely and accurate processing.
- Receive training to make informed decisions on quantum and liability.
- Work closely with partners like clients, brokers, suppliers, claimants, and their representatives.
- Utilise multiple communication channels, such as phone and email.
- Stay updated on industry trends, regulations, and best practices, continuously enhancing knowledge and skills.
About You:
- Comfortable working in an office environment.
- Ability to interact with customers respectfully.
- Keen attention to detail.
- Willingness to learn and advance in claims handling.
- Eligible to work in the UK.
Compensation and benefits:
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
- Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days.
- Defined contribution pension scheme, which Gallagher will also contribute to.
- Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x.
- Income protection, we’ll cover up to 50% of your annual income, with options to top up.
- Health cash plan or Private medical insurance.
- Other benefits include:
- Three fully paid volunteering days per year.
- Employee Stock Purchase plan, offering company shares at a discount.
- Share incentive plan, HMRC approved, tax effective, stock purchase plan.
- Critical illness cover.
- Discounted gym membership, with over 3,000 gyms nationally.
- Season ticket loan.
- Access to a discounted voucher portal to save money on your weekly shop or next big purchase.
- Emergency back-up family care.
- And many more…
We value inclusion and diversity:
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities.
Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.
Should you require reasonable adjustments to your application, please get in touch with TAGlobalSupport@ajg.com. If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.
Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Trainee Claims Handler in Tamworth employer: Gallagher Bassett
Gallagher Bassett is an excellent employer, offering a dynamic and supportive work culture where collaboration and client focus are at the forefront. Employees benefit from comprehensive growth opportunities and the chance to make a meaningful impact in the insurance sector, all while working in a vibrant environment that values expertise and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Claims Handler in Tamworth
✨Tip Number 1
Get to know Gallagher Bassett! Research their values and mission, and think about how your own experiences align with their purpose. This will help you connect during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be handling claims and interacting with clients, being clear and confident in your conversations is key. Try role-playing with a friend or family member to get comfortable with common scenarios you might face.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events to make connections. This can give you insider info about the company culture and even lead to referrals, which can boost your chances of landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the Gallagher Bassett team.
We think you need these skills to ace Trainee Claims Handler in Tamworth
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're genuinely excited about starting a career in insurance claims handling and how you can contribute to our team.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant skills and experiences. We love seeing how your background aligns with the responsibilities of a Trainee Claims Handler, so don’t hold back!
Be Clear and Concise:Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your application is easy to read. This will help us understand your qualifications better!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Gallagher Bassett
✨Know Your Stuff
Before the interview, make sure you understand the basics of claims handling and the specific role of a Trainee Claims Handler. Familiarise yourself with Gallagher Bassett's values and how they align with your own. This will show that you're genuinely interested in the company and the position.
✨Show Empathy
Since this role involves helping clients through challenging moments, be prepared to discuss how you would handle sensitive situations. Think of examples from your past where you've demonstrated empathy and support, as this is crucial in claims handling.
✨Ask Smart Questions
Prepare thoughtful questions to ask your interviewers about the team culture, training opportunities, and how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
✨Dress the Part
Even if the company has a casual dress code, it's always better to err on the side of professionalism for an interview. Dress smartly to make a good first impression, as it reflects your seriousness about the opportunity.
