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- Tasks: Join our Claims Quality Assurance team to ensure efficient and compliant claims processes.
- Company: Gallagher Bassett, a global leader in insurance claims management.
- Benefits: Competitive salary, 25 days holiday, private medical insurance, and fully funded qualifications.
- Why this job: Make a real impact by improving claims processes and supporting clients through challenging moments.
- Qualifications: Experience in insurance claims and strong analytical skills required.
- Other info: Part-time role with opportunities for career growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
At Gallagher Bassett, we’re there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here.
Join our Claims Quality Assurance team and help us ensure our claims processes are efficient, compliant, and risk‑free. You’ll work in a collaborative, supportive environment where your expertise in claims and auditing will make a real difference. At Gallagher Bassett, we’re committed to your growth and provide opportunities to shape your career.
This is a part‑time (28 hours per week) role, where you will help design and deliver quality assurance programmes to ensure our claims processes meet all regulatory and contractual requirements. You’ll use your claims experience to identify risks, provide feedback, and spot trends during audits. By reviewing files and working with offshore auditors, you’ll ensure accuracy and consistency in our processes. You’ll also maintain data systems, prepare reports, and share insights to drive improvements. Your work will help us protect our clients and maintain our high standards.
You’ll also:
- Collaborate with teams across the business to build strong relationships.
- Support projects that drive positive change and consistency.
- Highlight all risks and recommend solutions.
- Ensure compliance with all Gallagher Bassett procedures.
You’ve got experience in insurance claims, ideally across multiple products, and a good understanding of quality assurance or internal audit principles. You’re confident in analysing data, drawing conclusions, and suggesting improvements. You’re a clear communicator who can work with people at all levels and build strong relationships. You’re organised, detail‑oriented, and able to work independently. You’re also eligible to work in the UK.
You’ll also bring:
- GCSEs or equivalent qualifications and ideally be working towards CII/Dip CII.
- Strong computer skills, especially in Excel.
- Knowledge of compliance practices and a commitment to ethics and integrity.
- Audit experience (desirable).
- Experience in working within claims.
- A positive attitude and a willingness to embrace new challenges.
At Gallagher Bassett, we’re committed to your growth and success. We offer fully funded qualifications, learning opportunities, and a range of benefits, including 25 days of annual leave, a pension package, private medical insurance, and more. Join us and be part of a global organisation that values its people and their wellbeing.
We’re an equal opportunity employer and welcome applications from all backgrounds. If this sounds like the role for you, apply today!
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Minimum of 25 days holiday, plus
Claims Quality Assurance Consultant in London employer: Gallagher Bassett
Contact Detail:
Gallagher Bassett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Quality Assurance Consultant in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that perfect role.
✨Tip Number 2
Prepare for interviews by researching Gallagher Bassett and understanding their values. We want to see your passion for helping others and how you can contribute to our mission. Practice common interview questions and think about how your experience aligns with the role.
✨Tip Number 3
Showcase your skills! Bring examples of your past work, especially those that highlight your claims experience and attention to detail. We love seeing how you’ve made an impact in previous roles, so don’t hold back!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Gallagher Bassett. Let’s make it happen!
We think you need these skills to ace Claims Quality Assurance Consultant in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Claims Quality Assurance Consultant role. Highlight your relevant experience in insurance claims and quality assurance, showing us how you fit into our team of empathetic experts.
Showcase Your Skills: Don’t forget to emphasise your strong computer skills, especially in Excel, and any audit experience you have. We want to see how your analytical abilities can help us maintain high standards and drive improvements.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language to communicate your qualifications and experiences, making it easy for us to see why you’d be a great fit for our collaborative environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team at Gallagher Bassett.
How to prepare for a job interview at Gallagher Bassett
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of insurance claims, especially across multiple products. Be ready to discuss your experience and how it relates to quality assurance principles. This will show that you understand the role and can contribute effectively.
✨Showcase Your Analytical Skills
Prepare to demonstrate your ability to analyse data and draw conclusions. Bring examples of how you've identified risks or suggested improvements in past roles. This will highlight your problem-solving skills and your commitment to maintaining high standards.
✨Build Rapport with Interviewers
Since this role involves collaboration, practice building rapport during your interview. Be friendly, engage with your interviewers, and show that you can communicate clearly with people at all levels. This will reflect your ability to work well within a team.
✨Emphasise Your Attention to Detail
As a Claims Quality Assurance Consultant, attention to detail is crucial. Prepare to discuss specific instances where your organisational skills and detail-oriented approach made a difference in your previous roles. This will reassure them that you can maintain accuracy and consistency in processes.
