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- Tasks: Manage claims from start to finish, ensuring top-notch service and support.
- Company: Join Gallagher Bassett, a leader in guiding clients to optimal health outcomes.
- Benefits: Enjoy 25+ days holiday, life insurance, health plans, and more perks.
- Why this job: Make a real impact while working in a collaborative and inclusive environment.
- Qualifications: Experience in claims handling and strong organisational skills are essential.
- Other info: We value diversity and offer support for all applicants, including those with disabilities.
The predicted salary is between 30000 - 42000 ÂŁ per year.
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Introduction
Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You\’ll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.
Introduction
Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You\’ll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.
We believe that every candidate brings something special to the table, including you! So, even if you feel that youâre close but not an exact match, we encourage you to apply.
Overview
We are looking for a Claims Handler to join our exciting team. The Claims Handler is responsible for efficiently managing claims from initiation to resolution while ensuring high levels of service delivery to Principals and stakeholders. This role involves appointing and coordinating with service providers, maintaining accurate case files, and supporting the department\’s operational efficiency. The Claims Handler will also contribute to marketing efforts and report on case-related matters to Directors or line managers.
How You\’ll Make An Impact
- Appoint and coordinate with surveyors, lawyers, and other service providers on a worldwide basis to facilitate claims handling.
- Handle claims effectively, providing regular updates and support to Principals throughout the claims process.
- Maintain accurate and organised case files, ensuring efficient filing and retrieval processes.
- Report to Directors and/or line managers on case-related matters and contribute to the efficient operation of the department.
- Collaborate with team members and service providers to ensure timely and effective resolution of claims.
- Support marketing efforts as necessary to promote the departmentâs services and capabilities.
About You
- Proven experience in claims handling, preferably in insurance or a related field.
- Strong organisational skills with the ability to manage multiple cases simultaneously.
- Excellent communication and interpersonal skills to liaise with Principals, service providers, and team members.
- Attention to detail and proficiency in case file management and reporting processes.
- Familiarity with marketing principles and the ability to support promotional activities.
- Self-motivated and results-driven, with a commitment to delivering high-quality service.
Compensation And Benefits
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits youâll get, depending on your job level these benefits may improve:
- Minimum of 25 days holiday, plus bank holidays, and the option to âbuyâ extra days
- Defined contribution pension scheme, which Gallagher will also contribute to
- Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
- Income protection, weâll cover up to 50% of your annual income, with options to top up
- Health cash plan or Private medical insurance
Other benefits include:
- Three fully paid volunteering days per year
- Employee Stock Purchase plan, offering company shares at a discount
- Share incentive plan, HMRC approved, tax effective, stock purchase plan
- Critical illness cover
- Discounted gym membership, with over 3,000 gyms nationally
- Season ticket loan
- Access to a discounted voucher portal to save money on your weekly shop or next big purchase
- Emergency back-up family care
- And many moreâŚ
We value inclusion and diversity
Inclusion and diversity (I&D) is a core part of our business, and itâs embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employeesâ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.
We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Donât worry, weâre here to help, however, we can only do this if you let us know.
Should you require reasonable adjustments to your application, please get in touch with TAGlobalSupport@ajg.com . If youâd prefer to speak on the phone, please request a call back, leaving details, so we get in touch.
Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as âprotected characteristicsâ) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Finance and Sales
-
Industries
Insurance
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Claims Handler employer: Gallagher Bassett
Contact Detail:
Gallagher Bassett Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Claims Handler
â¨Tip Number 1
Familiarise yourself with the claims handling process and the specific types of claims Gallagher Bassett deals with. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
â¨Tip Number 2
Network with current or former employees of Gallagher Bassett on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for interviews.
â¨Tip Number 3
Prepare to discuss your organisational skills and how you've managed multiple cases in previous roles. Be ready to share specific examples that highlight your ability to handle claims efficiently and maintain accurate case files.
â¨Tip Number 4
Showcase your communication skills by practising how you would explain complex claims processes to clients or stakeholders. Being able to convey information clearly and effectively is crucial for a Claims Handler.
We think you need these skills to ace Claims Handler
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV highlights relevant experience in claims handling or related fields. Use keywords from the job description, such as 'organisational skills', 'communication', and 'case management' to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for helping clients and your commitment to delivering high-quality service. Mention specific examples of how you've successfully managed claims or collaborated with teams in the past.
Showcase Your Skills: Emphasise your strong organisational skills and attention to detail in your application. Provide examples of how you have effectively managed multiple cases simultaneously and maintained accurate case files.
Highlight Team Collaboration: Since the role involves working closely with team members and service providers, mention any previous experiences where you successfully collaborated with others to achieve a common goal. This will show that you can thrive in a team-oriented environment.
How to prepare for a job interview at Gallagher Bassett
â¨Showcase Your Claims Handling Experience
Make sure to highlight your previous experience in claims handling, especially if it's within the insurance sector. Be prepared to discuss specific cases you've managed and the outcomes you achieved, as this will demonstrate your capability to handle similar situations at Gallagher Bassett.
â¨Emphasise Organisational Skills
As a Claims Handler, you'll need to manage multiple cases simultaneously. During the interview, provide examples of how you've successfully organised and prioritised tasks in past roles. This will show that you can maintain high levels of service delivery while managing your workload effectively.
â¨Demonstrate Communication Skills
Effective communication is key in this role. Prepare to discuss how you've liaised with various stakeholders, such as clients, service providers, and team members. Use specific examples to illustrate your ability to convey information clearly and build strong relationships.
â¨Be Ready to Discuss Team Collaboration
Gallagher Bassett values collaboration, so be prepared to talk about your experiences working in teams. Share instances where you contributed to a team's success or resolved conflicts, showcasing your ability to work well with others and support a positive team environment.
