Level 2 Claims adjuster in Chelmsford

At Gallagher Bassett, we’re there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here.

We’re looking for a Claims Adjuster to join our Casualty Claims team in Chelmsford. In this role, you’ll manage a portfolio of claims from start to finish, ensuring our clients receive the best possible service and outcomes. You’ll work in a supportive team environment where your contributions will make a real difference.

How You’ll Make An Impact

• You’ll handle a variety of casualty claims, investigating and assessing their validity.
• You’ll gather evidence, make decisions on liability and settlement amounts, and negotiate fair outcomes.
• Your role will involve working closely with clients, brokers, suppliers, claimants, and their representatives.
• You’ll also maintain accurate records and ensure claims are resolved efficiently.

Every day, you’ll help people navigate challenging situations with empathy and professionalism.

About You

• You’re proactive, hard-working, and empathetic.
• You’re a great communicator who can explain complex information in simple terms, whether in writing or over the phone.
• You’re detail-oriented and can stay focused in a fast-paced environment.
• You enjoy working both independently and as part of a team.

If you’re ready to make a difference and grow your career, we’d love to hear from you.

Compensation And Benefits

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days.
• Defined contribution pension scheme, which Gallagher will also contribute to.
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x.
• Income protection, we’ll cover up to 50% of your annual income, with options to top up.
• Health cash plan or Private medical insurance.
• Three fully paid volunteering days per year.
• Employee Stock Purchase plan, offering company shares at a discount.
• Share incentive plan, HMRC approved, tax effective, stock purchase plan.
• Critical illness cover.
• Discounted gym membership, with over 3,000 gyms nationally.
• Season ticket loan.
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase.
• Emergency back-up family care.

We value inclusion and diversity. Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. We understand that applicants may have disabilities; if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know. Should you require reasonable adjustments to your application, please get in touch with TAGlobalSupport@ajg.com.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.