At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Strata Solicitors is looking for an experienced Defence Claims Handler to join our growing team in Blisworth. This role will suit someone with insurance claims handling experience who enjoys managing their own caseload, negotiating settlements and delivering positive outcomes for clients. Experience handling defence claims would be highly desirable, especially with Personal Injury or Credit Hire claims. Initially, the role is full-time, office based. Once you have completed your 3 month probation, you’ll be able to work from home two days per week. Our offices are open between 8am and 6pm, Monday to Friday. Manage your own caseload of third party motor and property damage claims from inception through to settlement. Review claims, assess liability and make decisions in line with company procedures. Negotiate with third parties, insurers and legal representatives to progress claims and reach settlements. Accurately set up new claims and maintain detailed records throughout the claim lifecycle. Proactively manage claims to ensure they are progressed efficiently and resolved within service level agreements. Handle credit hire claims and capture relevant hire and repair information. Maintain accurate reserves and claim data. Previous experience in claims, insurance, financial services, legal services, customer service or a similar office based role. Excellent negotiation and relationship building skills. Good IT skills, including Microsoft Office. GCSEs or equivalent, including English and Maths. An interest in developing a long term career within claims, insurance or legal services. Compensation and benefits Competitive compensation Career development opportunities and ongoing learning The opportunity to do meaningful work with global reach and local impact At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
Graduate Claim Handler in Blisworth employer: Gallagher Bassett
Gallagher Bassett is an exceptional employer that prioritises the well-being and growth of its employees. With a strong focus on teamwork and professional development, you will receive comprehensive training and support for qualifications while working in a collaborative environment that values your contributions. Located in a vibrant area, the hybrid working model allows for flexibility, ensuring you can balance your professional and personal life effectively.
