At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Looking to step into a leadership role where you can own team performance, influence client outcomes, and drive real financial impact? Join Strata Solicitors, where you’ll lead a high-performing motor recovery team responsible for recovering our clients' losses, directly impacting financial outcomes. This role provides an exciting opportunity to coach and develop our claims handlers to deliver exceptional service. In this role, you'll take ownership of the day-to-day management of a corporate client motor recovery team. Leading and mentoring a team of claims handlers, ensuring they meet client service level agreements and key performance indicators. Acting as the key link between claims handlers and the management teams, ensuring smooth communication and alignment. Overseeing the documentation of recovery procedures and preparing for client service reviews. Monitoring team performance, providing training, and addressing any issues in a fair and timely manner. Managing high-profile or contentious cases, ensuring quality standards are met and client outcomes are optimised. Supporting financial targets by controlling the claim lifecycle and assisting with aged debt recovery. Experience in motor claims handling within a legal, insurance, or claims management environment, including pre-litigated claims. Strong leadership skills, with the ability to motivate and guide a team to achieve high performance. A flexible and adaptable mindset, with a willingness to accommodate unexpected situations. Compensation and benefits Competitive compensation Career development opportunities and ongoing learning The opportunity to do meaningful work with global reach and local impact At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
Claims Manager Claims Manager in Blisworth employer: Gallagher Bassett
Gallagher Bassett is an exceptional employer that prioritises the well-being and growth of its employees. With a strong focus on teamwork and professional development, you will receive comprehensive training and support for qualifications while working in a collaborative environment that values your contributions. Located in a vibrant area, the hybrid working model allows for flexibility, ensuring you can balance your professional and personal life effectively.
