At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Strata Solicitors, Gallagher Bassett's in-house law firm, is seeking an experienced Claims Manager to lead our Defence team. This is an exciting opportunity for a motor claims professional with leadership experience who is passionate about delivering exceptional client service, developing high-performing teams, and driving operational excellence. Working within our specialist Defence practice, you'll oversee a team handling motor claims on behalf of corporate clients, ensuring outstanding service delivery while supporting the continued growth and success of the business. As a key leader within Strata Solicitors, you'll play an important role in shaping team performance, strengthening client relationships, and contributing to strategic objectives. As Claims Manager, you'll be responsible for the operational success of the Defence team, delivering excellent outcomes for clients, colleagues and the wider business. Leading, motivating and developing a team of Claims Handlers to achieve individual and team objectives. Building and maintaining strong relationships with key corporate clients. Acting as a technical referral point for complex, high-value or sensitive claims. Managing performance, coaching, recruitment, appraisals and development plans. Supporting complaint resolution and the successful management of escalated cases. Vast experience handling motor claims within a legal, insurance or claims management environment. Strong technical claims knowledge across pre- and post-litigated claims. Excellent communication, coaching and people management skills. #LI-hybrid Compensation and benefits Competitive compensation Career development opportunities and ongoing learning The opportunity to do meaningful work with global reach and local impact At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
Claims Management Executive in Blisworth employer: Gallagher Bassett
Gallagher Bassett is an exceptional employer that prioritises the well-being and growth of its employees. With a strong focus on teamwork and professional development, you will receive comprehensive training and support for qualifications while working in a collaborative environment that values your contributions. Located in a vibrant area, the hybrid working model allows for flexibility, ensuring you can balance your professional and personal life effectively.
