Overview
ICT Intern role to support the operation of the ICT service. The IT Intern will assist the ICT Manager with day-to-day maintenance and troubleshooting of audio-visual equipment, printers, laptops, PCs, and network infrastructure. This role provides practical experience and knowledge of IT services and operations within an educational environment.
Responsibilities
- Assist with providing first-line support for the IT Helpdesk.
- Assist with school events and day-to-day ICT operations.
- Support users with IT queries and troubleshoot technical issues.
- Assist with the daily maintenance of IT equipment, including PCs, display screens, audio systems, and printers.
- Support the operation and maintenance of Computer and Design Labs.
- Assist with software updates and the administration of school applications.
- Participate in the deployment and configuration of desktops, laptops, and software.
- Work flexibly and support the ICT department by undertaking other duties appropriate to the role, as required.
Qualifications
- Essential: A-levels or equivalent qualification; strong communication and interpersonal skills; ability to work as part of a team and independently; good organizational skills with the ability to prioritise workload.
- Desirable: Knowledge of remote support and helpdesk ticketing tools; basic understanding of computer hardware, networking, and troubleshooting; previous experience supporting IT equipment or users in a school, university, or workplace environment; good knowledge of Apple macOS and Microsoft Windows operating systems.
Salary
Salary: £18,506.00
ICT Intern - London employer: Galileo Global Education
Galileo Global Education is an exceptional employer that champions sustainability and environmental stewardship, making it a perfect fit for passionate individuals looking to make a difference. Located at the prestigious Regent's University London, employees benefit from a collaborative work culture that prioritises professional growth and development, alongside a commitment to impactful initiatives that promote carbon reduction and resource efficiency. Join us to be part of a forward-thinking team dedicated to creating a sustainable future in higher education.
