At a Glance
- Tasks: Engage and support prospective students from enquiry to enrolment in a dynamic environment.
- Company: Join NABA London, a new international creative institution in a vibrant location.
- Benefits: Full-time role with opportunities for growth and collaboration across teams.
- Other info: Flexible support during peak periods and a chance to work with creative education.
- Why this job: Be part of an exciting launch and make a real impact on student journeys.
- Qualifications: Experience in admissions or recruitment, strong communication, and organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a proactive and highly organised Admissions - Recruitment Coordinator, reporting to the Head of Enrolment, NABA London, to support student recruitment, applicant engagement, and enrolment growth for NABA London. This is a student-facing role focused on guiding prospective students through the full journey from enquiry to enrolment. The successful candidate will work closely with applicants, agents, school counsellors, and internal teams across London and Milan to deliver an excellent applicant experience and support recruitment targets.
Key Responsibilities
- Manage prospective student engagement across the full recruitment journey from enquiry to enrolment.
- Engage with prospective students, applicants, parents, agents, and school counsellors via phone, email, virtual meetings, and digital channels.
- Support applicant conversion through timely follow-up, guidance, and relationship management.
- Progress applicants through the recruitment and admissions funnel across intake cycles.
- Monitor pipeline activity and individual performance using CRM systems and reporting tools.
- Maintain high responsiveness and engagement standards in line with recruitment KPIs.
- Support applicants with application requirements including portfolios, personal statements, references, qualifications, and English language requirements.
- Coordinate outreach activity with agents and recruitment partners.
- Support recruitment campaigns, webinars, fairs, and portfolio events.
- Represent NABA London at recruitment and outreach activities.
- Manage admissions inbox and applicant enquiries.
- Respond to admissions queries in a timely and professional manner.
- Support applicants throughout the admissions and enrolment process.
- Coordinate interviews, portfolio reviews, consultations, and follow-up activity.
- Prepare admissions documentation and offer materials using approved templates.
- Maintain accurate applicant records across Salesforce and CRM systems.
- Coordinate with academic colleagues on application review and progression.
- Escalate complex admissions, compliance, or visa-related queries where appropriate.
- Work with marketing colleagues on lead generation campaigns and applicant communications.
- Support follow-up of enquiries generated via campaigns, events, and recruitment activity.
- Assist with pipeline tracking, applicant progression monitoring, and reporting.
- Maintain accurate recruitment and admissions data across systems.
- Provide insights on applicant behaviour to support recruitment strategy and messaging.
- Contribute ideas to improve applicant experience and conversion processes.
- Liaise regularly with colleagues across London and Milan.
- Support coordination between admissions, marketing, recruitment, and external partners.
- Contribute to the development of applicant experience and recruitment processes.
- Support operational activity linked to the launch of NABA London.
- Provide flexible support across recruitment and admissions activity during peak periods, including occasional evenings or weekends.
About You
Essential Experience
- Experience in admissions, student recruitment, higher education administration, customer engagement, or sales support.
- Strong communication and relationship-building skills.
- Excellent organisational skills and attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Experience using CRM systems and reporting tools.
- Collaborative, proactive, and student-focused approach.
Desirable Experience
- Experience within UK higher education or student recruitment.
- Knowledge of UK education sector, regulations and guidelines (CMA, UKVI, GDPR).
- Experience using Salesforce.
- Experience supporting international student recruitment.
- Interest in art, design, fashion, or creative education.
Languages
- Fluent English (C1/C2 level) written and spoken; additional languages are a plus.
Terms of Employment
- Contract: Full-time employment.
- Working pattern: Onsite.
Why Join NABA London?
Joining NABA London offers the opportunity to be part of the launch of a new international creative institution in London. You will gain exposure across student recruitment, admissions, CRM management, applicant engagement, and enrolment operations while working within a collaborative and internationally connected environment.
Admissions & Recruitment Coordinator employer: Galileo Global Education
NABA London is an exceptional employer that offers a dynamic and collaborative work environment, perfect for those passionate about student recruitment and higher education. Located in the vibrant Here East at Queen Elizabeth Olympic Park, employees benefit from a unique opportunity to contribute to the launch of a new international creative institution while enjoying professional growth through exposure to various aspects of admissions and recruitment. With a strong focus on applicant engagement and support, NABA London fosters a culture of teamwork and innovation, making it an ideal place for individuals seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Admissions & Recruitment Coordinator
✨Tip Number 1
Get to know the company inside out! Research NABA London, its values, and its culture. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend events where NABA London is present. Building connections can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for interviews by practising common questions related to admissions and recruitment. Think about how your experience aligns with the role and be ready to share specific examples that highlight your skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Admissions & Recruitment Coordinator
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Admissions & Recruitment Coordinator role. Highlight your relevant experience in student recruitment and admissions, and show us how your skills align with what we're looking for.
Showcase Your Communication Skills:Since this role involves a lot of interaction with prospective students and partners, it's crucial to demonstrate your strong communication abilities. Use clear and engaging language in your application to reflect how you would connect with applicants.
Be Organised and Detail-Oriented:We love candidates who pay attention to detail! Make sure your application is free from typos and errors. Also, structure your CV in a way that makes it easy for us to see your qualifications and experiences at a glance.
Apply Through Our Website:To make sure your application gets to us directly, please apply through our website. This helps us keep track of all applications and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Galileo Global Education
✨Know Your Stuff
Make sure you understand the role of an Admissions & Recruitment Coordinator inside out. Familiarise yourself with the recruitment journey, from enquiry to enrolment, and be ready to discuss how you can enhance the applicant experience.
✨Showcase Your Communication Skills
Since this role involves engaging with prospective students, parents, and agents, practice articulating your thoughts clearly. Prepare examples of how you've successfully built relationships in previous roles, as this will demonstrate your strong communication skills.
✨Be Organised and Detail-Oriented
Highlight your organisational skills during the interview. Bring examples of how you've managed multiple priorities in a fast-paced environment, and be prepared to discuss your experience with CRM systems like Salesforce.
✨Demonstrate Your Passion for Education
Express your enthusiasm for the education sector, particularly in art, design, and creative fields. Share any relevant experiences or insights that show your commitment to supporting student recruitment and engagement.
