Academic Support Specialist

Academic Support Specialist

Full-Time 30000 - 40000 £ / year (est.) Home office possible
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Galileo Global Education

At a Glance

  • Tasks: Support the Programme Leader in managing academic activities and ensuring student satisfaction.
  • Company: Join a leading international education group committed to social impact.
  • Benefits: Flexible remote work, competitive salary, and opportunities for professional growth.
  • Other info: Dynamic role with a focus on innovation and inclusivity in education.
  • Why this job: Make a difference in students' lives while working in a creative environment.
  • Qualifications: Bachelor's degree and experience in administrative support or creative fields.

The predicted salary is between 30000 - 40000 £ per year.

The Academic Support Specialist is working closely with the Programme Leader for Fashion Styling courses in order to support with the administration of the programme and the organisation with the academic activities. The role supports the Programme Leader in the supervision of the progress of the programme and its performance, including its efficiency and the students’ satisfaction, whilst coordinating the academic activities related to the course and tutors.

Key purpose of the role:
  • To ensure the management of the admin programme related, by supporting the check of monthly lessons and activities delivered by tutors;
  • To support with the organisation of the programme;
  • Support the functions and processes associated with the delivery, monitoring and assessment of academic programmes to the required quality standard;
  • To effectively liaise with staff in relation to the co-ordination and management of academic timetables and the availability of teaching space;
  • To assist with providing timely and accurate management information as required by the Programme Leader;
  • To maintain an accurate record system of all the documents related to the programme;
  • To support the pedagogic activity;
  • To liaise with tutors as needed;
  • To attend meetings as required, orientations and open days;
  • To complete any other tasks assigned as appropriate with the role.
Education and skills:
  • Bachelor or Master Degree
  • Previous experience working in a similar or administrative support position
  • Experience in working in creative and media environments would be beneficial
  • Experience of dealing sensitively with a range of enquiries and needs
  • Customer service skills
  • Problem solving skills
  • Excellent communications skills and knowledge of the English language, written and spoken
  • Knowledge of the UK Higher Education system
  • Knowledge of Fashion Styling as a discipline or strong interest for it
  • Excellent knowledge of the Microsoft Office package
  • Knowledge of the MAC system is highly beneficial
  • Cultural awareness and sensitivity

Academic Support Specialist employer: Galileo Global Education

Galileo Global Education is an exceptional employer, offering a dynamic remote working environment in London that fosters creativity and collaboration. With a strong commitment to employee growth, we provide opportunities for professional development and a culture that values inclusivity and innovation, ensuring that every team member can thrive while making a meaningful impact in the field of education.
Galileo Global Education

Contact Detail:

Galileo Global Education Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Academic Support Specialist

✨Tip Number 1

Network like a pro! Reach out to people in the education sector, especially those involved in academic support. Use platforms like LinkedIn to connect and engage with them. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Prepare for interviews by researching the company and its values. Understand their approach to education and how they empower students. This will help you tailor your responses and show that you're genuinely interested in the role.

✨Tip Number 3

Practice your communication skills! As an Academic Support Specialist, you'll need to liaise with various stakeholders. Role-play common interview questions with a friend or use online resources to boost your confidence.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Academic Support Specialist

Administrative Support
Programme Coordination
Customer Service Skills
Problem-Solving Skills
Excellent Communication Skills
Knowledge of UK Higher Education System
Knowledge of Fashion Styling
Microsoft Office Proficiency
MAC System Knowledge
Cultural Awareness and Sensitivity
Attention to Detail
Time Management
Interpersonal Skills
Organisational Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Academic Support Specialist role. Highlight relevant experience, especially in administrative support and any creative environments you've worked in. We want to see how your skills match what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about education and how your background aligns with our mission at StudySmarter. Keep it engaging and personal – we love to see your personality come through!

Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and double-check for any typos or errors. We appreciate attention to detail, so let’s see you shine here!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!

How to prepare for a job interview at Galileo Global Education

✨Know Your Stuff

Make sure you brush up on the specifics of the Academic Support Specialist role. Familiarise yourself with the key responsibilities, like programme administration and student satisfaction. This will help you demonstrate your understanding of the position and how you can contribute.

✨Show Your Passion for Education

Since this role is all about supporting academic programmes, it’s crucial to express your enthusiasm for education and learning. Share any relevant experiences or insights you have about the UK Higher Education system and how it relates to Fashion Styling.

✨Prepare for Common Questions

Think about potential questions related to problem-solving and customer service skills. Prepare examples from your past experiences that showcase your ability to handle sensitive enquiries and manage administrative tasks effectively.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges faced in the role, or how success is measured. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.

Academic Support Specialist
Galileo Global Education
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