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- Tasks: Welcome and serve guests, ensuring a memorable dining experience.
- Company: Join The Conservatory at Galgorm, a top-notch hospitality destination.
- Benefits: Opportunities for growth, training, and a supportive team environment.
- Why this job: Bring your personality to work and enjoy a vibrant team culture.
- Qualifications: 1-year waiting experience, passion for hospitality, and strong communication skills.
- Other info: Flexible shifts available; barista training is a plus!
As a Food & Beverage Assistant in The Conservatory, your main job will be to welcome and serve all our guests ensuring they enjoy their dining experience. Working closely with chefs to ensure excellent knowledge of menus and of our handcrafted desserts and patisserie items available as part of Afternoon Tea. Also working closely with bar persons to ensure a full knowledge of drinks offerings including our extensive gin selection available in the adjoining Gin Library.
We encourage everyone to bring their own personality and passion to work every day. All of our Food and Beverage Managers & Supervisors started as F&B Assistants at one time so we always offer the opportunity to progress. You will be encouraged to improve and maximise your potential and we will support you along the way.
If you have a passion for customer service and want to join this fantastic team then we would love to hear from you!, Main duties will include, but are not limited to:
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Welcoming all guests to the restaurant in a friendly, polite manner.
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With training, have full and complete knowledge of all food/beverage and wine menus enabling you to help with any guest queries.
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Present menus, take orders, and serve food and beverage professionally and efficiently ensuring our guests have everything they need.
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Cleaning and resetting tables and keeping all areas of the restaurant neat and tidy.
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Using the restaurant till systems to place orders and process customer payments correctly.
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Carrying out daily duties as required by the restaurant management team.
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Directing any guest complaints to the Restaurant Manager.
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Ensuring that your knowledge of the Resort and facilities is up to date in order to upsell to guests if the opportunity arises.
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Make sure your personal appearance and uniform are in line with the required Resort standards at all times.
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Observe all Company and Statutory Fire, Health, Safety, and Hygiene Regulations.
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Attend any training that has been set up to aid your personal development.
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Have at least 1-year of previous waiting experience.
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Have a passion for the hospitality industry, great food, and great service.
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Be an excellent team player with a positive and friendly attitude.
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Have a flexible approach to working shift patterns and be available to work mornings, daytimes, and weekends.
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Have strong communication skills and be able to multi-task.
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Have a sense of pride in the delivery of high standards of presentation and the Galgorm Collection brand.
Desirable:
- Barista trained
Food & Beverage Assistant -The Conservatory at Galgorm employer: Galgorm
Contact Detail:
Galgorm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant -The Conservatory at Galgorm
✨Tip Number 1
Familiarize yourself with the menu and drink offerings at The Conservatory. Knowing the details about the handcrafted desserts and extensive gin selection will help you stand out during the interview and show your genuine interest in the role.
✨Tip Number 2
Highlight your previous waiting experience by sharing specific examples of how you provided excellent customer service. This will demonstrate your capability to handle guest queries and complaints effectively.
✨Tip Number 3
Show your passion for the hospitality industry by discussing any relevant training or certifications you have, such as barista training. This can set you apart from other candidates and align with the team's values.
✨Tip Number 4
Emphasize your flexibility in working various shifts, including weekends and mornings. Being adaptable is crucial in the hospitality sector, and it shows that you're committed to being a reliable team player.
We think you need these skills to ace Food & Beverage Assistant -The Conservatory at Galgorm
Some tips for your application 🫡
Show Your Passion for Hospitality: In your application, make sure to express your enthusiasm for the hospitality industry. Share specific experiences that highlight your love for great food and excellent service.
Highlight Relevant Experience: Emphasize your previous waiting experience and any roles where you provided customer service. Mention specific skills you developed, such as knowledge of food and beverage menus or handling guest complaints.
Demonstrate Team Spirit: Since being an excellent team player is crucial for this role, include examples of how you've successfully worked in a team environment. This could be from previous jobs or group projects.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements mentioned in the job description. Use keywords like 'flexible approach', 'strong communication skills', and 'high standards of presentation' to align with what they are looking for.
How to prepare for a job interview at Galgorm
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your love for great food and excellent service, as this aligns perfectly with what The Conservatory values.
✨Demonstrate Your Knowledge of Menus
Familiarize yourself with the menu offerings, including the handcrafted desserts and extensive gin selection. Being able to discuss these items confidently will show that you are proactive and ready to provide exceptional service.
✨Emphasize Teamwork and Communication Skills
Since the role requires working closely with chefs and bar staff, highlight your ability to work as part of a team. Provide examples of how you've successfully collaborated with others in previous roles to ensure a smooth dining experience for guests.
✨Dress to Impress
Ensure your personal appearance is professional and in line with the Resort standards. This not only shows respect for the establishment but also reflects your understanding of the importance of presentation in the hospitality industry.
