At a Glance
- Tasks: Welcome and serve guests, ensuring a memorable dining experience.
- Company: Join Galgorm, a pioneering force in hospitality and tourism.
- Benefits: Competitive pay, career growth opportunities, and supportive training.
- Other info: Flexible shifts with opportunities to progress within the company.
- Why this job: Be part of a vibrant team and craft unforgettable experiences.
- Qualifications: Passion for hospitality and at least 1 year of waiting experience.
The predicted salary is between 14.21 - 14.21 £ per hour.
THE CLOSING DATE FOR APPLICATIONS WILL BE FRIDAY 17TH JULY 2026.
Full Time and Part Time Positions Available!
HOURS: Permanent, full-time position.
JOB LOCATION: Galgorm (Ballymena).
SALARY: Payscale ranging from £12.71 - £14.21 per hour.
About Us: We're committed to driving growth through innovative hospitality by crafting memorable experiences that unite our team, inspire our guests, and strengthen our community. Our vision is to be a pioneering force in hospitality and tourism, empowering people and creating exceptional experiences. Whether you're starting your hospitality journey, changing careers, or expanding your skills, we'll support you to reach your aspirations.
Why Join Us? Our success is driven by our people and our values guide everything we do:
- Guest - Crafting memories is at the heart of what we do
- Aspirations - Driven by ambition, inspired by excellence
- Loyalty - Building lasting relationships, through trust and care
- Growth - Positively growing our business and our people for impact
- Opportunities - Opening doors to progress, learn and lead
- Reward & Recognition - Celebrating success, recognising contribution & rewarding achievements
- Momentum - Moving with purpose, adapting with speed and delivery with consistency
About the role: Our restaurants and event suites are busy, fast-paced environments. As Food & Beverage Assistant, your main job will be to welcome and serve all our guests ensuring they enjoy their dining experience. We encourage everyone to bring their own personality and passion to work every day. All of our Food and Beverage Managers & Supervisors started as F&B Assistants at one time so we always offer the opportunity to progress. You will be encouraged to improve and maximise your potential and we will support you along the way. If you have a passion for customer service and want to join one of our fantastic restaurant teams then we would love to hear from you!
Main duties will include, but are not limited to:
- Welcoming all guests to the restaurant in a friendly, polite manner.
- With training, have full and complete knowledge of all food/beverage and wine menus enabling you to help with any guest queries.
- Present menus, take orders, and serve food and beverage professionally and efficiently ensuring our guests have everything they need.
- Cleaning and resetting tables and keeping all areas of the restaurant neat and tidy.
- Using the restaurant till systems to place orders and process customer payments correctly.
- Carrying out daily duties as required by the restaurant management team.
- Directing any guest complaints to the Restaurant Manager.
- Ensuring that your knowledge of the Resort and facilities is up to date in order to upsell to guests if the opportunity arises.
- Making sure your personal appearance and uniform are in line with the required Resort standards at all times.
- Observe all Company and Statutory Fire, Health, Safety, and Hygiene Regulations.
- Attend any training that has been set up to aid your personal development.
The Person: Applicant must:
- Have a passion for the hospitality industry, great food, and great service.
- Have at least 1 year of previous waiting experience.
- Be an excellent team player with a positive and friendly attitude.
- Have a flexible approach to working shift patterns and be available to work evenings and weekends.
- Have strong communication skills and be able to multi-task.
- Have a sense of pride in the delivery of high standards of presentation and the Galgorm Collection brand.
- Be barista trained.
We're passionate about service, our guests, and, of course, our people. We reserve the right to enhance the criteria to aid shortlisting and, in the event that we receive large numbers of applications only those that are shortlisted will be contacted.
Please be aware that by applying for this post you are consenting to Galgorm Collection processing the information you have provided for the purposes of Recruitment and Selection for this role. Further details available in our Job Applicants Privacy Policy available on request from our HR department.
GALGORM COLLECTION ARE EQUAL OPPORTUNITY EMPLOYERS.
Food & Beverage Assistant - Galgorm employer: Galgorm
Galgorm Collection in Ballymena is an exceptional employer, offering flexible shifts that cater to your lifestyle while providing a vibrant work culture focused on teamwork and support. With a strong commitment to employee growth, we encourage career progression within our hospitality team, making it a rewarding place for those passionate about the food and beverage industry.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Assistant - Galgorm
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Galgorm. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Galgorm
Don't be shy about reaching out to Galgorm directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food & Beverage Assistant - Galgorm
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Galgorm and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Galgorm
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
