At a Glance
- Tasks: Welcome guests, take orders, serve food, and maintain a tidy restaurant.
- Company: Join the vibrant team at The Castle Kitchen, located in stunning Galgorm.
- Benefits: Flexible hours, training opportunities, and a fun work environment.
- Other info: Endless opportunities for growth in a supportive team.
- Why this job: Perfect for food lovers wanting to gain experience in hospitality.
- Qualifications: 1-year waiting experience and a passion for great service.
The predicted salary is between 9.9 - 12.1 £ per hour.
The Castle Kitchen + Bar is located on the grounds of Galgorm Castle and is a space for all occasions and tastes. This is a high-volume restaurant with menus tailored towards Southern-inspired dishes with a mixture of classics designed to ignite taste buds from lunch through to dinner. Not only an additional dining option for our hotel guests staying a short drive away at Galgorm Spa & Golf Resort, this restaurant is also a hit with the surrounding local residences and golfers playing a few rounds at Galgorm Golf Course.
Main duties will include, but are not limited to:
- Welcoming all our restaurant guests and visitors in a friendly, polite manner.
- With training, have full and complete knowledge of all food/beverage and wine menus enabling you to help with any guest queries.
- Present menus, take orders, and serve food and beverage professionally and efficiently ensuring our guests have everything they need.
- Cleaning and resetting tables and keeping all areas of the restaurant neat and tidy.
- Using the bar/restaurant till systems to place orders and process customer payments correctly.
- Carrying out daily duties as required by the restaurant management team.
- Directing any guest complaints to the Restaurant Manager.
- Ensuring that your knowledge of the Resort and facilities is up to date in order to upsell to guests if the opportunity arises.
- Making sure your personal appearance and uniform are in line with the required Restaurant standards at all times.
- Observe all Company and Statutory Fire, Health, Safety, and Hygiene Regulations.
- Attend any training that has been set up to aid your personal development.
The Person: Applicant must:
- Have at least 1 year of previous waiting experience.
- Have a passion for the hospitality industry, great food, and great service.
- Be an excellent team player with a positive and friendly attitude.
- Have a flexible approach to working shift patterns and be available to work mornings, daytimes, evenings, and weekends.
- Have strong communication skills and be able to multi-task.
- Have a sense of pride in the delivery of high standards of presentation and the Galgorm Collection brand.
- Barista trained.
We’re passionate about service, our guests, and, of course, our people. Whether you are new to Hospitality, fancy a different career path or want to extend your knowledge, Galgorm Collection can offer you an endless amount of opportunities.
GALGORM COLLECTION ARE EQUAL OPPORTUNITY EMPLOYERS
Food and Beverage Assistant - The Castle Kitchen employer: Galgorm
Galgorm Collection is an exceptional employer that values its team members and fosters a vibrant work culture at The Castle Kitchen. With a focus on personal development and a commitment to high standards of service, employees enjoy flexible working hours, opportunities for growth, and the chance to be part of a dynamic team in a stunning location. Join us to experience a rewarding career in hospitality where your passion for great food and service can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Assistant - The Castle Kitchen
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Galgorm and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Food and Beverage Assistant - The Castle Kitchen
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Galgorm that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Galgorm.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Galgorm get a sense of who you are beyond your experience!
How to prepare for a job interview at Galgorm
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Galgorm and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
