At a Glance
- Tasks: Support the Weddings & Events team with admin tasks and customer service.
- Company: Join Roe Valley Resort, a passionate hospitality team dedicated to service.
- Benefits: Enjoy a competitive salary, flexible hours, and growth opportunities.
- Other info: Dynamic work environment with opportunities for career advancement.
- Why this job: Be part of memorable events and make a real impact on guests' experiences.
- Qualifications: Strong communication skills, attention to detail, and good IT proficiency.
The predicted salary is between 28000 - 28000 £ per year.
Location
Roe Valley Resort
Department
Weddings & Events
Reports to
- Weddings & Events Manager
- Salary
- HOURS OF WORK: 5 days out of 7 – to include evenings and weekends
- Job Purpose
The Wedding & Events Administrative Assistant will provide efficient administrative and customer service support to the Weddings & Events team at Roe Valley Resort.
The role will support the smooth coordination of wedding and event enquiries, appointments, operational communication and event administration.
This is a highly organised role that requires excellent attention to detail, strong communication skills and a professional, friendly approach when dealing with customers and internal teams.
The successful candidate will be confident communicating with customers and providing a high standard of customer service.
Key Responsibilities
- Handle telephone and email communication in a professional and helpful manner
- Assist with the initial response to wedding and event enquiries, ensuring all enquiries are responded to in a timely and professional manner.
- Be confident communicating with customers and providing a high standard of customer service.
- Maintain accurate records relating to weddings and events, ensuring information is updated in a timely manner.
- Support the Weddings & Events team with general administration and reporting requirements.
- Ensure all relevant information is accurately recorded on the appropriate systems.
- Prepare and issue weekly business sheets for the Operations team, ensuring all relevant information for the week ahead is accurate and up to date.
- Update business sheets promptly when changes are made to wedding or event details.
- Ensure operational departments are kept informed of relevant changes to upcoming weddings and events.
- Coordinate the preparation and printing of wedding and event stationery, including menus, table plans and other relevant event materials ensuring they are accurate and professionally presented.
Essential Criteria
- Excellent customer service and communication skills.
- Strong written and verbal communication skills.
- Excellent attention to detail and a high level of accuracy.
- Good literacy and numeracy skills.
- Strong organisational and administrative skills.
- Ability to manage multiple tasks and prioritise workload effectively.
- Good IT skills and confidence in using computer systems and Microsoft Office applications.
- Ability to work independently and as part of a wider team.
- A professional, friendly and helpful approach.
Perks of the job!!
We’re?passionate about service, our guests, and, of course, our people.
Whether you are new to Hospitality, fancy a different career path or want?to extend your knowledge, Galgorm Collection can offer you?an?endless?amount?of opportunities.
Why work for us?
We reserve the right to enhance the criteria to aid shortlisting and, in the event, that we receive large numbers of applications only those that are shortlisted will be contacted.
Please be aware that by applying for this post you are consenting to Galgorm Spa & Golf Resort processing the information you have provided for the purposes of Recruitment and Selection for this role.
Further details available in our Job Applicants Privacy Policy available on request from our HR department, please contact hr@galgorm. com
- GALGORM COLLECTION ARE EQUAL OPPORTUNITY EMPLOYERS
- #J-18808-Ljbffr
Wedding & Events Admin Assistant - Roe Valley Resort in Limavady employer: Galgorm Resort & Spa
Galgorm Resort & Spa is an exceptional employer, offering a vibrant work culture where creativity and passion for bartending are celebrated. Located in the picturesque Roe Valley, employees benefit from comprehensive training opportunities to refine their cocktail-making skills while enjoying a supportive environment that prioritises customer satisfaction and teamwork. With flexible shifts and a commitment to employee growth, this role promises a rewarding experience for those looking to thrive in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Wedding & Events Admin Assistant - Roe Valley Resort in Limavady
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Galgorm Resort & Spa. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Galgorm Resort & Spa
Don't be shy about reaching out to Galgorm Resort & Spa directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Wedding & Events Admin Assistant - Roe Valley Resort in Limavady
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Galgorm Resort & Spa and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Galgorm Resort & Spa
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
