Pool Plant Assistant - Roe Valley Resort in Derry, Londonderry

This position is full-time and will be 8-hour varied shifts, based on 5 days out of 7, including weekend work.

Salary: £12.71 per hour starting

About the role: Ensuring the Health & Safety of our guests is paramount; therefore, as Pool Plant Assistant, you must ensure all areas of the Spa are clean and safe for both staff and guests, and also carry out poolside rescue. Being able to work well and communicate within a team environment, as well as using your initiative, is essential. Full training will be provided.

The Position: Main duties will include but are not limited to:

• Monitoring and performing pool water chemical balance readings as part of the daily operation as required.
• Carrying out daily, weekly, and monthly maintenance of the plant room including injectors, pump rotation, cleaning probes, and backwash of filters.
• Liaising with the Spa Operations Manager to ensure that the hygiene, health, and safety of changing rooms and guest areas are maintained at all times.
• Monitoring floors of the Spa and changing areas to ensure they are free of excess water.
• Cleaning poolside and pool surroundings including all poolside skimmers.
• Cleaning all areas of the pool complex including plant rooms and pool storage areas, ensuring they are clean, tidy, and well organised.
• Carrying out assessments of any damaged equipment, showers, fixtures, and fittings and where possible carry out repairs or report the need for repairs through the relevant spa procedure.
• Monitoring response times of repairs to ensure minimal disruption to service provision.
• Carrying out various routine checks as part of the Health & Safety management of the facility.
• Liaising with the respective Spa Operations Manager to ensure effective communication in relation to repairs and maintenance.
• Working in accordance with all spa and hotel risk assessments and their guidelines, such as working at height standard and subsequent risk assessment.
• Working within the guidelines of health and safety operatives to ensure all staff and guests are safe at all times.
• Working with the team and helping other departments so that a smooth, efficient working environment is achieved.
• Complying with all company and statutory regulations and policies.
• Undertaking any further duties which may from time to time be required and are commensurate with the responsibilities of the post.
• Occasional cover of children's activities and maintenance may be required.
• Actively monitor the pool area for potential safety hazards.
• Perform water rescues, first aid, and CPR when necessary.
• Enforce pool rules and regulations to ensure a safe and enjoyable environment for all guests.
• Provide exceptional customer service and respond to guest enquiries.
• Maintain poolside equipment, including rescue tools and first aid kits.
• Perform regular water safety checks to ensure cleanliness and safety.
• Assist in emergency situations and communicate effectively with team members.

The Person:

• The ability to work effectively in a small team or alone, recognising the necessity to follow strict protocol during lone working procedure.
• The ability to demonstrate your initiative and have a proactive can-do attitude.
• Good interpersonal and communication skills.
• Proven track record of working within a fast-paced environment.
• Have a flexible work approach and be available to work both early and late shifts, as well as weekends.
• Previous maintenance & plumbing experience.
• Experience working in a spa environment or similar facility dealing with pools and/or pool maintenance.

Perks of the job: We’re passionate about service, our guests, and, of course, our people. Whether you are new to Hospitality, fancy a different career path, or want to extend your knowledge, Galgorm Collection can offer you an endless amount of opportunities.

Join Our Team at Roe Valley Resort Set amidst the stunning Roe Valley Country Park in Limavady, County Derry-Londonderry, our resort is more than just a destination—it’s a vibrant workplace where hospitality meets excellence. Overlooking our own 18-hole golf course, we offer guests unforgettable experiences, and we need passionate individuals to help make that happen.

Working here means joining a supportive team that values creativity, professionalism, and growth. You’ll enjoy a dynamic environment with opportunities to learn new skills, advance your career, and be part of a resort that locals and visitors love. If you’re enthusiastic, customer-focused, and ready to make a difference, we’d love to hear from you.

Why Work With Us?

• Be part of a renowned resort in a beautiful location.
• Enjoy a variety of roles across hospitality, leisure, and guest services.
• Access training and development opportunities.
• Join a team that takes pride in creating unforgettable experiences.

Start your journey with us today—help us welcome guests and create memories that last a lifetime!