At a Glance
- Tasks: Manage the night team and ensure guest security at Roe Valley Resort.
- Company: Join the Galgorm Collection, a passionate hospitality group.
- Benefits: Competitive salary, endless career opportunities, and a positive work environment.
- Other info: Flexible hours with opportunities for personal development and training.
- Why this job: Be a key player in creating memorable experiences for guests overnight.
- Qualifications: 1 year of experience in a similar role and strong leadership skills.
The predicted salary is between 35000 - 38000 £ per year.
We are seeking to recruit a new Night Manager to join our team. Your main responsibility will be to manage the night team and oversee all hotel operations ensuring the security of our guests overnight. The ideal person will be reliable and responsible with the ability to work independently. We provide a very positive working environment, so if you are keen to join a fantastic team and can demonstrate experience in the skills below we would love to hear from you!
The main responsibilities include but are not limited to:
- Acting as the responsible person for the hotel during overnight hours dealing with all guest requests, handling any complaints and/or solving any problems that may arise.
- Being competent in front office operations along with food and beverage preparation as required during overnight hours including assisting in the bar area after the main bar has closed.
- Maintaining a safe and secure environment for employees and guests, performing systematic and regular patrolling of the hotel grounds.
- Reporting any suspicious persons, activities, and hazardous conditions to hotel management.
- Managing the night's team ensuring there is adequate cover at all times.
- Acting as Chief Fire Warden while on shift.
- Assisting in setting up function rooms/restaurant breakfast areas when needed.
- Assisting with housekeeping and performing some maintenance and cleaning duties throughout the night.
- Carrying out all other duties and procedures as per the nightly checklists.
- Being able to give a clear and concise handover at the end of a shift to the morning manager on duty, highlighting any events that have occurred overnight.
- Be fully conversant and compliant with Health and Safety, Fire, and Security policy and procedures.
- Making sure your personal appearance and uniform are in line with the required Hotel standards at all times.
- Attend any training that has been set up to aid your personal development.
Applicant Criteria:
- Have at least 1 year of experience in a similar role.
- Previous experience managing a team.
- Must have a flexible approach and be available to work weekdays and weekends.
- Be a trustworthy individual.
- Be able to show initiative and leadership and possess excellent organisational skills.
- Display excellent customer service skills and have great attention to detail.
- Be a positive and enthusiastic team player.
Desirable:
- Previous bar experience.
- Previous security experience.
We’re passionate about service, about guests, and, of course, our people. Whether you are new to Hospitality, fancy a different career path or want to extend your knowledge, Galgorm Collection can offer you an endless amount of opportunities.
We reserve the right to enhance the criteria to aid shortlisting and, in the event that we receive large numbers of applications only those that are shortlisted will be contacted. Please be aware that by applying for this post you are consenting to Galgorm Collection Resort processing the information you have provided for the purposes of Recruitment and Selection for this role. Further details are available in our Job Applicants Privacy Policy available on request from our HR department.
Locations
Night Manager – Roe Valley Resort in Derry, Londonderry employer: Galgorm Resort & Spa
Galgorm Collection is an exceptional employer that prioritises employee well-being and growth, offering a supportive work culture at the beautiful Roe Valley Resort. With flexible shift patterns and a focus on guest satisfaction, team members enjoy opportunities for professional development while being part of a dedicated group committed to creating memorable experiences for guests. The competitive starting salary and emphasis on a welcoming atmosphere make it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Night Manager – Roe Valley Resort in Derry, Londonderry
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Galgorm Resort & Spa. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Galgorm Resort & Spa
Don't be shy about reaching out to Galgorm Resort & Spa directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Manager – Roe Valley Resort in Derry, Londonderry
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Galgorm Resort & Spa and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Galgorm Resort & Spa
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
