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- Tasks: Lead and manage the Housekeeping and Laundry departments to maintain exceptional standards.
- Company: Join Galgorm, Northern Ireland's premier luxury resort, blending elegance with modern indulgence.
- Benefits: Enjoy a competitive salary, career growth opportunities, and a vibrant work culture.
- Other info: This is a maternity cover role, offering a unique chance to step into a key position.
- Why this job: Be part of a dynamic team in a stunning location, making a real impact on guest experiences.
- Qualifications: 3+ years in senior hotel management, strong leadership, and excellent communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
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Executive Housekeeping Manager – Galgorm – Maternity Cover, Ballymena
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Client:
Location:
Ballymena, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
3837c8c85de3
Job Views:
7
Posted:
25.08.2025
Expiry Date:
09.10.2025
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Job Description:
Job Description
COVERING 12 MONTH MATERNITY
JOB REFERENCE: EHM 08/25
REPORTING TO: Resort Operations Associate Director
HOURS: Full Time, 5 days per week, roughly 9-hour shifts e.g. 8am – 4pm, including weekends.
SALARY: 36K- 40K per annum
About the role:
We are delighted to announce an exciting opportunity for an Executive Housekeeping Manager to join our dynamic team. The successful candidate will manage the Housekeeping and Laundry departments at the Resort, ensuring the quality is continuously upheld to an exceptional standard.
If you think you have what it takes and can show experience in the required skills below then we would love to hear from you!
About The Role
The main responsibilities for this job include but are not limited to;
Managing all Housekeeping and Laundry Operations.
Operating within departmental budgets through effective stocks, cost controls, and well-managed schedules.
Dealing with lost property records, storage, and guest enquiries in a timely fashion.
Regularly inspecting all fixtures, fittings, and appliances to ensure compliance with standards and take action as necessary.
Monitoring the appearance, standards, and performance of the Housekeeping and Laundry departments.
Ensuring adequate staffing levels to cover business demands.
Ensuring staff communication meetings are conducted regularly.
Managing staff performance issues in compliance with company policies and procedures.
Assist Human Resources to recruit new team members and retain staff.
Recruiting, managing, training, and developing staff within the Housekeeping and Laundry departments.
Ensuring the quality and standard of the bedrooms, cottages, cabins, and public areas are continuously upheld and improved to an exceptional standard.
Ensuring daily and weekly checklists are completed and the standard of work completed is exceptional.
Conduct Housekeeping and Laundry staff appraisals.
Identifying and promoting solutions to the Hotel Operations Manager.
Demonstrating compliance with an interest in Health and Safety policies and procedures.
Keeping up with industry trends.
Exhibiting a strong focus on the customer and on the quality of service.
Being proficient in the use of Maestro, PMS, Hotsos maintenance, and Backstage.
Assisting in other departments wherever necessary.
Applicants must;
A minimum of 3 years experience in a senior management position within a hotel.
Experience working within revenue and wage budgets, completing forecasts and staff rotas.
Be able to demonstrate an ability to lead, motivate and inspire a large team.
Be performance-driven and focused on implementing a culture of excellent customer service.
High level of commercial awareness and cost control capabilities.
Excellent leadership, interpersonal and communication skills.
Ability to work under pressure.
Proficient in Microsoft Office and have excellent IT skills.
Strong organisational, budget management, and problem-solving skills.
Perks of the job!!
We’repassionate about service, our guests, and, of course, our people. Whether you are new to Hospitality, fancy a different career path or wantto extend your knowledge, Galgorm Collection can offer youanendlessamountof opportunities. Why work for us? Click here to find out more! https://www.galgorm.com/why-work-with-us.html
We reserve the right to enhance the criteria to aid shortlisting and, in the event, that we receive large numbers of applications only those that are shortlisted will be contacted.
Please be aware that by applying for this post you are consenting to Galgorm Spa & Golf Resort processing the information you have provided for the purposes of Recruitment and Selection for this role. Further details available in our Job Applicants Privacy Policy available on request from our HR department, please contact [emailprotected]
GALGORM COLLECTION ARE EQUAL OPPORTUNITY EMPLOYERS
Skills Needed
About The Company
Roe Valley Resort
A relaxing break in one of Northern Ireland\’s Premier Golf and Spa Resorts.
Located just 15 minutes from the City of Derry Airport, within easy reach of Derry-Londonderry\’s historic walled city and the world famous Giant\’s Causeway, the Roe Park Resort blends the charm of an Irish country house hotel with the comfort and amenities of a modern 4-star golf and spa resort.
Whether you\’re travelling for business in Derry-Londonderry or the North West, in search of the perfect Northern Ireland golf or spa break, planning a special occasion or simply sampling the history and natural beauty of Northern Ireland, we invite you to enjoy some of the finest hotel, golf and leisure facilities that the North-West of Ireland has to offer.
118 guest rooms and luxury suites
2 Self Catering Houses – The Lodge and The Cottage
18 hole parkland golf course and driving range
Two award-winning restaurants and bars
Adjacent to the stunning Roe Valley Country Park including fishing, canoeing and walking trails
Beautifully restored 18th century buildings
One of the most picturesque wedding venues in Northern Ireland, Ideal for exploring the Northern Ireland coastline and Giant\’s Causeway
Where modern luxury meets traditional Irish charm and hospitality.
Company Culture
A luxurious retreat in the heart of Northern Ireland’s countryside.
Nestled in 380 acres of lush parkland along the River Maine, just 30 minutes from Belfast, Galgorm Collection Resort is Northern Ireland’s premier luxury resort, offering a blend of traditional elegance and modern indulgence.
Whether you’re seeking a romantic getaway, a relaxing spa retreat, a world-class golfing experience, or a business escape in a serene setting, Galgorm provides an unparalleled experience with exceptional service, award-winning facilities, and breathtaking scenery.
• 125 elegantly designed guest rooms and suites
• Exclusive self-catering lodges, cottages, and shepherd huts
• Award-winning Thermal Spa Village, the largest in Ireland
• Signature treatments featuring Aromatherapy Associates and Gaia Skincare
• Three acclaimed restaurants offering gourmet and casual dining
• Chic cocktail and whiskey bars with extensive selections
• Championship golf course nearby, with bespoke golf packages
• Riverside hot tubs, saunas, and hydrotherapy pools
• Luxurious wedding and event venues with scenic backdrops
• Perfect base for exploring the Causeway Coast and Glens of Antrim
Where world-class relaxation meets authentic Irish hospitality.
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Executive Housekeeping Manager - Galgorm - Maternity Cover employer: Galgorm Collection
Contact Detail:
Galgorm Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive Housekeeping Manager - Galgorm - Maternity Cover
✨Tip Number 1
Familiarise yourself with the Galgorm Collection's values and culture. Understanding their commitment to exceptional service and guest experience will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Galgorm. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Prepare specific examples from your past experience that demonstrate your leadership skills and ability to manage a large team effectively. Highlighting your successes in similar roles will make you stand out.
✨Tip Number 4
Stay updated on industry trends in hospitality and housekeeping management. Being knowledgeable about current best practices will show your passion for the role and your commitment to continuous improvement.
We think you need these skills to ace Executive Housekeeping Manager - Galgorm - Maternity Cover
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping management, particularly in a hotel setting. Emphasise your leadership skills and any experience with budget management, as these are key for the Executive Housekeeping Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific achievements in previous positions that demonstrate your ability to manage teams and uphold high standards.
Highlight Relevant Skills: In your application, clearly outline your skills related to staff management, customer service, and operational efficiency. Use examples to illustrate how you've successfully led teams and improved service quality in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a managerial position.
How to prepare for a job interview at Galgorm Collection
✨Showcase Your Leadership Skills
As an Executive Housekeeping Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed staff in the past, focusing on training, motivation, and performance management.
✨Understand Budget Management
Familiarise yourself with budget management principles, as this role requires operating within departmental budgets. Be ready to discuss your experience with cost control, forecasting, and managing staff rotas.
✨Emphasise Customer Service Excellence
This position is all about maintaining high standards of service. Prepare to share specific instances where you have gone above and beyond to ensure guest satisfaction, highlighting your commitment to quality.
✨Be Prepared for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle pressure. Think of examples from your previous roles where you successfully navigated challenges in housekeeping or laundry operations.