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For Companies At a Glance
- Tasks: Manage and grow relationships with wholesale customers while opening new accounts.
- Company: Join Galeta, one of the UK’s fastest-growing artisan bakeries.
- Benefits: Competitive salary, real ownership of accounts, and growth opportunities.
- Why this job: Be part of a respected brand and make a real impact in the food scene.
- Qualifications: Experience in sales or account management, ideally in food or hospitality.
- Other info: Dynamic role with a focus on building genuine relationships.
The predicted salary is between 36000 - 60000 £ per year.
About Us
Galeta is not a typical bakery. We’re one of the UK’s fastest-growing wholesale bakeries, supplying handmade, premium bakes to some of the most recognisable names in food and culture, from Selfridges and Tate to London’s best independent cafés, coffee roasters and hospitality groups. Everything we do is built around craft, reliability and relationships. We bake fresh every day, we deliver early, and we take our customers’ trade seriously. That mindset runs through the whole business, including sales.
About the role
We’re looking for a driven Account Manager to take ownership of a key portfolio of London wholesale customers, while also helping us bring new accounts into the Galeta family. This is a hands-on, outward-facing role with real responsibility. You’ll be trusted to manage and grow relationships, protect revenue, and spot opportunities to do more with the right customers. You’ll spend time on the phone, on the road, in cafés and kitchens, and in constant conversation about how Galeta can support our customers’ trade better.
What you’ll be doing
- You’ll own the full account management lifecycle, not just sales targets.
- Managing and growing a portfolio of existing wholesale customers, ensuring they stay with Galeta and continue to increase their spend over time.
- Proactively opening new accounts across specialty coffee, independents and larger hospitality groups.
- Owning the full sales journey: prospecting, pitching, onboarding and early-order support.
- Acting as the main point of contact for your accounts and building long-term, trusted relationships.
- Identifying opportunities to increase order value through the right product mix and new launches.
- Working closely with CX, operations and production to resolve issues quickly and protect customer confidence.
- Delivering against clear KPIs across acquisition, retention and account growth.
What we are looking for
This role suits someone commercial, organised and comfortable being out in the world, talking to people and building proper relationships. You’ll likely have:
- Proven experience in sales or account management, ideally within food, hospitality or coffee.
- A strong understanding of London’s café and hospitality scene.
- Confidence picking up the phone, walking into venues and starting conversations.
- A proactive, self-directed approach with strong time management.
- Good commercial instincts and a genuine interest in great food and drink.
Why Join Galeta?
- Represent one of London’s most respected and ambitious artisan bakery brands.
- Join a fast-growing business where sales performance genuinely matters.
- Real ownership of accounts and the freedom to build relationships properly.
- Competitive salary of £50k OTE, with clear scope to grow as the business scales.
The details
- Monday to Friday, 8.30am to 5.30pm.
- Based from our Farringdon office with regular client visits.
- Right to work in the UK required.
- Three-stage interview process.
Apply
Please send your CV and a short cover note. We’re far more interested in how you think and work than buzzwords.
Account Manager in London employer: Galeta
Contact Detail:
Galeta Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in London
✨Tip Number 1
Get to know the company inside out! Research Galeta’s products, values, and their customer base. This will help you tailor your conversations and show that you’re genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Attend industry events or local cafés where Galeta’s products are sold. Building relationships with people in the food and hospitality scene can give you a leg up when it comes to landing that Account Manager role.
✨Tip Number 3
Practice your pitch! You’ll need to be confident on the phone and in person, so rehearse how you’d introduce yourself and discuss how you can help Galeta grow their accounts. The more comfortable you are, the better!
✨Tip Number 4
Don’t forget to follow up! After any conversation or meeting, send a quick thank-you note or email. It shows professionalism and keeps you fresh in their minds. Plus, it’s a great way to reinforce your interest in the role!
We think you need these skills to ace Account Manager in London
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to get a sense of who you are beyond just your CV. Share your passion for food and relationships, and don’t be afraid to show us what makes you unique.
Tailor Your Cover Note: Make sure your cover note speaks directly to the role of Account Manager at Galeta. Highlight your relevant experience in sales or account management, especially within the food or hospitality sectors. Show us how your skills align with our values!
Show Your Knowledge: Demonstrate your understanding of London’s café and hospitality scene in your application. Mention specific venues or trends that excite you, and explain how you can leverage this knowledge to build strong relationships with our customers.
Keep It Concise: While we love a good story, keep your application clear and to the point. Focus on your key achievements and how they relate to the role. Remember, we’re looking for clarity and insight into how you think and work!
How to prepare for a job interview at Galeta
✨Know Your Stuff
Before the interview, dive deep into Galeta's offerings and their unique position in the market. Familiarise yourself with their products and the key players in the London café and hospitality scene. This will not only show your genuine interest but also help you engage in meaningful conversations during the interview.
✨Showcase Your Relationship Skills
As an Account Manager, building relationships is crucial. Prepare examples from your past experiences where you've successfully managed client relationships or turned around a challenging situation. Be ready to discuss how you can apply those skills to grow Galeta's customer base.
✨Be Proactive and Engaging
Galeta values a proactive approach, so demonstrate this in your interview. Ask insightful questions about their current accounts and express your ideas on how to enhance customer engagement. This shows that you're not just looking for a job, but are genuinely interested in contributing to their success.
✨Understand the Sales Journey
Brush up on the full sales lifecycle, especially in the context of account management. Be prepared to discuss how you would handle prospecting, pitching, and onboarding new clients. Highlight any relevant experience you have in these areas to illustrate your capability to manage the entire process effectively.