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For Companies At a Glance
- Tasks: Manage and grow relationships with key wholesale customers while opening new accounts.
- Company: Join Galeta, one of the UK's fastest-growing artisan bakeries.
- Benefits: Competitive salary, ownership of accounts, and opportunities for growth.
- Why this job: Be part of a respected brand and make a real impact in the food scene.
- Qualifications: Experience in sales or account management, ideally in food or hospitality.
- Other info: Dynamic role with a focus on building genuine relationships and customer satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
About Us
Galeta is not a typical bakery. We are one of the UK's fastest-growing wholesale bakeries, supplying handmade, premium bakes to some of the most recognisable names in food and culture, from Selfridges and Tate to London's best independent cafés, coffee roasters and hospitality groups. Everything we do is built around craft, reliability and relationships. We bake fresh every day, we deliver early, and we take our customers' trade seriously. That mindset runs through the whole business, including sales.
About the role
We are looking for a driven Account Manager to take ownership of a key portfolio of London wholesale customers, while also helping us bring new accounts into the Galeta family. This is a hands-on, outward-facing role with real responsibility. You will be trusted to manage and grow relationships, protect revenue, and spot opportunities to do more with the right customers. You will spend time on the phone, on the road, in cafés and kitchens, and in constant conversation about how Galeta can support our customers' trade better.
What you will be doing
- You will own the full account management lifecycle, not just sales targets.
- Managing and growing a portfolio of existing wholesale customers, ensuring they stay with Galeta and continue to increase their spend over time.
- Proactively opening new accounts across specialty coffee, independents and larger hospitality groups.
- Owning the full sales journey: prospecting, pitching, onboarding and early-order support.
- Acting as the main point of contact for your accounts and building long-term, trusted relationships.
- Identifying opportunities to increase order value through the right product mix and new launches.
- Working closely with CX, operations and production to resolve issues quickly and protect customer confidence.
- Delivering against clear KPIs across acquisition, retention and account growth.
What we are looking for
This role suits someone commercial, organised and comfortable being out in the world, talking to people and building proper relationships. You will likely have:
- Proven experience in sales or account management, ideally within food, hospitality or coffee.
- A strong understanding of London's café and hospitality scene.
- Confidence picking up the phone, walking into venues and starting conversations.
- A proactive, self-directed approach with strong time management.
- Good commercial instincts and a genuine interest in great food and drink.
Why Join Galeta?
- Represent one of London's most respected and ambitious artisan bakery brands.
- Join a fast-growing business where sales performance genuinely matters.
- Real ownership of accounts and the freedom to build relationships properly.
- Competitive salary of £50k OTE, with clear scope to grow as the business scales.
The details
- Monday to Friday, 8.30am to 5.30pm.
- Based from our Farringdon office with regular client visits.
- Right to work in the UK required.
- Three-stage interview process.
Apply
Please send your CV and a short cover note. We are far more interested in how you think and work than buzzwords.
Account Manager employer: Galeta
Contact Detail:
Galeta Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Get to know the company inside out! Research Galeta's products, values, and their customer base. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Attend industry events or local cafés where Galeta's products are sold. Building relationships with people in the food and hospitality scene can give you a leg up when it comes to landing that Account Manager role.
✨Tip Number 3
Practice your pitch! Whether it's on the phone or face-to-face, being able to confidently communicate how you can add value to Galeta's customers is key. Role-play with a friend or record yourself to refine your approach.
✨Tip Number 4
Don’t forget to follow up! After any conversation or meeting, send a quick thank-you note or email. It shows professionalism and keeps you fresh in their minds as they consider candidates for the role.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for food and relationships. Remember, we’re looking for someone who fits into our Galeta family.
Tailor Your CV: Make sure your CV highlights your experience in sales or account management, especially within the food or hospitality sectors. We love seeing how your background aligns with what we do, so customise it to reflect that!
Craft a Compelling Cover Note: Your cover note is your chance to tell us why you’re the perfect fit for the Account Manager role. Keep it concise but engaging, and focus on how you can help us grow our customer relationships. We’re all about genuine connections!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the Galeta team!
How to prepare for a job interview at Galeta
✨Know Your Stuff
Before the interview, dive deep into Galeta's offerings and their unique position in the market. Familiarise yourself with their products and the key clients they serve. This will not only show your genuine interest but also help you discuss how you can contribute to their success.
✨Showcase Your Relationship Skills
As an Account Manager, building relationships is crucial. Prepare examples from your past experiences where you've successfully managed client relationships or resolved issues. Be ready to discuss how you can apply these skills to grow Galeta's customer base.
✨Be Proactive in Your Approach
Demonstrate your proactive nature by coming up with ideas on how Galeta can expand its reach or improve customer satisfaction. This could be through new product suggestions or innovative ways to engage with existing clients. It shows you're thinking ahead and are invested in their growth.
✨Understand the Market
Brush up on your knowledge of London's café and hospitality scene. Being able to discuss trends, challenges, and opportunities in this space will impress the interviewers. It shows that you’re not just looking for a job, but that you’re passionate about the industry.