Project Support Technician
Project Support Technician

Project Support Technician

Ledbury Full-Time 32500 £ / year No home office possible
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At a Glance

  • Tasks: Support projects from start to finish, adapting products and providing technical assistance.
  • Company: Galebreaker delivers innovative solutions in agricultural and commercial sectors.
  • Benefits: Gain hands-on experience, flexible working options, and opportunities for professional growth.
  • Why this job: Join a dynamic team, enhance your skills, and make a real impact on diverse projects.
  • Qualifications: 3+ years in a technical role, CAD proficiency, and strong communication skills required.
  • Other info: Full UK driving licence needed; site visits are part of the role.

Galebreaker handles projects of varying complexity across both agricultural and commercial sectors. The Project Support Technician will adapt standard products to meet specific project needs from initiation to installation, while also assisting the Product Support Specialist in providing technical support for agricultural and commercial products.

Key responsibilities:

  • Liaise with the Galebreaker Project Manager and/or customer to gather structural information, arrange site surveys, and obtain design approvals.
  • Conduct UK site surveys to ensure accurate product fit.
  • Interpret client structural drawings.
  • Adapt existing designs and methodologies for detailed project design.
  • Produce bespoke production drawings for internal use and external suppliers.
  • Diagnose and resolve in-field product issues within existing project systems.
  • Provide technical support via site visits, phone, and WhatsApp to customers and installation teams.
  • Regularly visit sites and assist with installations to enhance product and technical knowledge.

Skills, knowledge & experience required:

  • Solid understanding of mechanical engineering principles applicable to Galebreaker's products and systems.
  • Proficiency in 2D CAD (essential) and 3D CAD (desirable), ideally using Autodesk AutoCAD and Inventor.
  • Strong verbal and written communication skills; client-facing experience is a plus.
  • Minimum 3 years' experience in a technical environment.
  • Intermediate proficiency in Microsoft Word, Excel, and Outlook; willingness to learn new IT tools.
  • Strong organizational skills with the ability to adapt to evolving situations.
  • Full UK driving licence.

Project Support Technician employer: Galebreaker

Galebreaker is an exceptional employer that fosters a collaborative and innovative work culture, where employees are encouraged to grow and develop their skills in a supportive environment. As a Project Support Technician, you will have the opportunity to work on diverse projects across agricultural and commercial sectors, with access to ongoing training and development opportunities. Located in the UK, Galebreaker offers a dynamic workplace that values employee contributions and promotes a strong sense of community.
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Contact Detail:

Galebreaker Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Project Support Technician

✨Tip Number 1

Familiarise yourself with Galebreaker's products and the specific requirements of the agricultural and commercial sectors. Understanding the nuances of these industries will help you speak confidently about how your skills can meet their needs.

✨Tip Number 2

Brush up on your CAD skills, especially in Autodesk AutoCAD and Inventor. Being able to demonstrate your proficiency in 2D and 3D CAD during discussions will set you apart from other candidates.

✨Tip Number 3

Prepare to discuss your experience with site surveys and interpreting structural drawings. Having concrete examples ready will show that you have the practical knowledge needed for the role.

✨Tip Number 4

Highlight any previous client-facing experience you have. Strong communication skills are essential for this role, so be ready to share how you've successfully liaised with clients or teams in the past.

We think you need these skills to ace Project Support Technician

Mechanical Engineering Principles
2D CAD Proficiency
3D CAD Proficiency
Autodesk AutoCAD
Autodesk Inventor
Verbal Communication Skills
Written Communication Skills
Client-Facing Experience
Technical Problem-Solving
Site Surveying
Structural Drawing Interpretation
Bespoke Production Drawing Creation
Technical Support Skills
Organizational Skills
Adaptability
Microsoft Word Proficiency
Microsoft Excel Proficiency
Microsoft Outlook Proficiency
Full UK Driving Licence

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills. Tailor your application to highlight how your experience aligns with the specific needs of the Project Support Technician position.

Highlight Relevant Experience: Emphasise your technical background, especially in mechanical engineering and CAD proficiency. Provide examples of past projects where you adapted designs or provided technical support, showcasing your problem-solving abilities.

Showcase Communication Skills: Since the role involves liaising with clients and project managers, include instances where you've successfully communicated complex information. Mention any client-facing experience that demonstrates your ability to engage effectively with stakeholders.

Tailor Your CV and Cover Letter: Craft a CV and cover letter that specifically address the requirements listed in the job description. Use keywords from the posting to ensure your application stands out and clearly shows your fit for the role.

How to prepare for a job interview at Galebreaker

✨Showcase Your Technical Skills

Make sure to highlight your understanding of mechanical engineering principles and your proficiency in 2D CAD, especially if you have experience with Autodesk AutoCAD and Inventor. Be prepared to discuss specific projects where you've applied these skills.

✨Demonstrate Communication Abilities

Since the role involves liaising with project managers and clients, it's crucial to showcase your verbal and written communication skills. Prepare examples of how you've effectively communicated technical information to non-technical stakeholders.

✨Prepare for Problem-Solving Scenarios

Expect questions that assess your ability to diagnose and resolve in-field product issues. Think of past experiences where you've successfully tackled challenges and be ready to explain your thought process.

✨Familiarise Yourself with the Company’s Products

Research Galebreaker's products and their applications in both agricultural and commercial sectors. Understanding their offerings will help you tailor your responses and demonstrate genuine interest in the role.

Project Support Technician
Galebreaker
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