Digital Project Manager in Newport

A creative technology studio on the edge of a growth phase is looking for a Digital Project Manager to sit at the heart of their Bristol-based operation. It could be described as a hybrid role, part PM, part account manager, giving you direct client relationship control and real scope to shape how the function develops. Varied work, meaningful clients, and a team that takes what they do seriously.

The client: A creative technology studio that builds websites, apps, games, platforms, and digital experiences for organisations where the work genuinely matters. They're a certified B Corp, not as a badge, but as a reflection of how they choose their clients and the work they take on. They're all about missions with genuine purpose. Their portfolio spans not-for-profit, health tech, entertainment and government services, and they're deliberate about keeping it that way. Twenty-seven people, nearly three decades of craft, a leadership team that's been quietly strengthening, multiple awards under their belt and a clear sense of where the next chapter is headed, including a growing foothold in Bristol and ambitions beyond.

The role: The PM team here sits right at the centre of the studio. You'll be the connective tissue between the creative and technical teams and the clients, managing delivery, holding relationships, and making sure the right things get prioritised at the right time. It's a genuinely hybrid role. Part project manager, part account manager. You'll be owning projects end-to-end (scoping, budgeting, resourcing, timelines) while also being a trusted face for clients and spotting the commercial opportunities that come from knowing their business well. The studio has recently overhauled how it works internally. New systems, cleaner processes, better visibility. But they're constantly looking for ways to improve, so there's real scope here for someone who wants to come in and put their stamp on how the PM function operates. You'll report directly to the CEO and work across every part of the studio. For the right person, this role could evolve toward a Delivery Lead type role, where you'll help shape the processes for the business.

What you'll be doing:

• Managing multiple digital projects concurrently: Scoping, budgets, timelines, resourcing, across a varied mix of sectors and project types.
• Acting as the primary point of contact for clients, managing senior stakeholders up to Director level and building long-term relationships.
• Owning resource planning and forecasting: Working with the team to move from reactive week-to-week scheduling toward longer-range planning.
• Setting and maintaining project governance: Processes, cadence, financial tracking, billing schedules, cost reconciliation.
• Collaborating closely with designers, engineers, and technologists to keep projects moving and flag issues before they become problems.

About you: You've done this before, in an environment that felt similar. A digital agency, creative studio, or technology partner where the work was broad and the clients expected a lot. You're comfortable with ambiguity and don't need everything to be linear to stay on top of it. You're a natural with clients. Boundaried but warm. Professional without being stiff. You know how to manage up, when to escalate, and how to hold a relationship through a difficult moment without losing their confidence. You can forward plan, and you want to. Resource management, forecasting, financial tracking this is the stuff you find satisfying, not the stuff you put off. A slight lean toward the technical side of the work is a genuine advantage, but client craft and delivery credibility matter most.

What's in it for you:

• Salary: £45,000–£54,000 depending on experience
• A 5% discretionary annual bonus linked to studio revenue.
• Private health insurance
• Company pension
• 24 days annual leave + Christmas closure
• Personal development budget
• Subsidised gym and weekly yoga
• EV scheme
• Two paid volunteering days a year.

Interview process:

• Stage 1 — 45-minute video call with the CEO & Head of People & Culture
• Stage 2 — In-person at the studio, roughly two hours. You'll meet two people at a time in back-to-back sessions, getting the chance to meet all of the close collaborators to the role.

Diversity & Inclusion: At Gale & Co, we believe the best work happens when different perspectives, experiences, and ways of thinking come together. We are committed to building inclusive teams where people feel respected, supported, and able to do their best work. We welcome applications from people of all backgrounds and lived experiences, regardless of age, disability, gender identity or expression, marital status, race, religion or belief, sexual orientation, neurodiversity, or socio-economic background. If you’re excited about the role but don’t meet every point described, we still encourage you to apply - potential and perspective matter to us as much as experience. If you require any adjustments or support during the recruitment process, please let us know. We’re happy to make reasonable accommodations to ensure a fair and accessible experience for everyone.