Senior Product Design Manager in London

A global leader in digital safety, protecting hundreds of millions of people worldwide through a portfolio of well-known consumer security brands, is looking for a Senior Product Design Manager to join its design leadership team. This is a chance to shape product design strategy at real scale, inside a business that is actively investing in raising the bar for design across the entire organisation.

This organisation sits among the most established names in consumer digital safety, operating multiple recognised brands under one group and protecting over 400 million people globally. Design has a genuine seat at the table here: a function of around 45 people spread across three locations, supporting both long-standing, high-traffic products and newer initiatives being built from the ground up.

The business works a hybrid model, three days a week in the London office, built on the belief that the best creative and strategic thinking happens together, in person, balanced with the flexibility to focus when it counts.

This role is part of a deliberate, organisation-wide push to elevate design: its quality, its strategic weight, and its influence on product and business outcomes. You'd be joining at exactly the right moment to help shape that.

Reporting to the VP of Design, you'll be one of four Design Managers forming the design leadership team, each bringing strategic ownership across different parts of the product portfolio. You'll lead a team of designers directly, while staying close enough to the work to shape it: across interaction design, information architecture, and visual design. You'll define design vision for both 0–1 initiatives and mature, high-scale products, partner closely with Product and Engineering leadership, and present your thinking directly to senior stakeholders.

They will be focused on B2B SaaS platforms, shaping the experience to drive better customer satisfaction as well as the business outcomes. This is a role for someone who wants to help set the standard for what great design looks like across a sizeable, growing function, and to see that standard reflected in real product and business outcomes.

You'll likely recognise yourself in this if:

• You have design leadership experience in technology-driven, product-focused businesses, building engaging customer-facing software experiences.
• Previous experience designing for enterprise, B2B SaaS.
• You’ve led design teams of 5+ people while delivering large-scale initiatives across end-to-end customer journeys.
• You have a strong track record of shaping product strategy, identifying opportunities and making decisions grounded in customer impact and business outcomes.
• You can demonstrate strong design judgment and end-to-end ownership in your past work, and you communicate the rationale behind your decisions with clarity and confidence.
• You're a strong collaborator, comfortable aligning cross-functional teams and senior stakeholders around a shared direction.
• You're genuinely curious about market trends and emerging technology, and you've used AI tools in your work with measurable impact on speed, quality, or efficiency.
• You're comfortable working across distributed teams.
• Experience in cybersecurity, digital safety, or consumer security products would be an asset, though it's not essential.

What's in it for you:

• A senior seat on a design leadership team at a global business, at a moment when design's influence across the organisation is actively expanding.
• The opportunity to help shape standards and strategy for a product used by millions of customers.
• Comprehensive benefits package including: health, dental, and vision cover, retirement plan participation and an Employee Stock Purchase Plan, unlimited PTO, annual education reimbursement, wellness support, and additional lifestyle perks.
• A hybrid working model that balances in-person collaboration with the flexibility to do focused, deep work. Including 30 days to work from anywhere in the world.

Interview process:

• Initial phone interview (45 mins) with the Hiring Manager / VP Design
• Design critique (1 hour) walkthrough of 1–2 projects with the Hiring Manager and a Product Designer
• Final round (~2.5 hours) Whiteboarding exercise, cross-functional interview, and culture fit conversation.

Diversity & Inclusion: At Gale & Co, we believe the best work happens when different perspectives, experiences, and ways of thinking come together. We are committed to building inclusive teams where people feel respected, supported, and able to do their best work. We welcome applications from people of all backgrounds and lived experiences, regardless of age, disability, gender identity or expression, marital status, race, religion or belief, sexual orientation, neurodiversity, or socio-economic background. If you’re excited about the role but don’t meet every point described, we still encourage you to apply - potential and perspective matter to us as much as experience. If you require any adjustments or support during the recruitment process, please let us know. We’re happy to make reasonable accommodations to ensure a fair and accessible experience for everyone.