Product Designer in London

Design the journeys where intent becomes revenue. This role puts you at the heart of a high-impact e-commerce product used by luxury hospitality businesses globally, shaping how guests search, select, and book. You’ll work remotely from the UK with real ownership, access to data, and the influence to turn insight into measurable commercial impact.

About the Company:

Our client is a specialist digital and product partner to some of the world’s most respected luxury hospitality businesses. They operate at the intersection of hospitality, technology, and performance, helping their customers grow direct revenue through best-in-class digital experiences. The business has grown from a small, entrepreneurial team into a trusted partner for global brands. Collaboration is genuine, egos are low, and people are trusted to own problems end-to-end. Design, product, data, and engineering work closely together, with a shared focus on outcomes rather than outputs.

The Core Mission for the Role:

Your mission is to evolve and optimise a high-revenue booking platform, the e-commerce engine that sits at the heart of the business. You’ll shape how high-intent customers search, select, and book using product thinking, UX craft, and data-led experimentation to improve conversion, revenue, and overall experience. This is a role where design directly affects commercial performance.

What You’ll Do:

• Own end-to-end booking journeys, from discovery through checkout and upsell
• Translate business goals, user needs, and data into clear, high-performing product experiences
• Design, prototype, test, and iterate (balancing speed with quality)
• Use analytics, CRO principles, and experimentation to guide decisions and measure impact
• Collaborate closely with product, engineering, data, and commercial teams
• Contribute to and evolve a design system used across multiple products
• Help shape larger strategic initiatives

You won’t just be “designing screens” here, you’ll be influencing how the product grows.

Why You Should Join?

• You’ll work on a real product, not campaigns or brochureware
• Your design decisions will have visible, measurable impact
• You’ll have ownership, not just tasks
• You’ll be trusted to think commercially and challenge assumptions
• You’ll join a team that values clarity, collaboration, and craft
• Fully remote, with strong alignment across disciplines

If you enjoy solving complex user problems where design and data meet, this role gives you the space to do your best work.

What’s in It for You (Package & Benefits)

• Salary up to £65,000 DOE
• UK-based remote working
• Life assurance
• Mental health support
• And more!

What You Need to Be Considered:

This role is best suited to someone who:

• Has a number of years experience designing B2C e-commerce or transactional products.
• Can demonstrate end-to-end product design work with clear thinking and outcomes.
• Is comfortable using data, analytics, and experimentation to inform design.
• Cares about both craft and commercial performance.
• Enjoys ownership, collaboration, and working at pace.

Note: You must have a portfolio demonstrating how you think and the impact of your work.

Interview Process

The process is designed to be clear, respectful, and efficient:

• Introductory conversation (fit, motivation, context).
• Portfolio-focused discussion with the product/design team.
• Final conversation centred on problem-solving, collaboration, and ways of working.

Hit APPLY to find out more.

Diversity & Inclusion

At Gale & Co, we believe the best work happens when different perspectives, experiences, and ways of thinking come together. We are committed to building inclusive teams where people feel respected, supported, and able to do their best work. We welcome applications from people of all backgrounds and lived experiences, regardless of age, disability, gender identity or expression, marital status, race, religion or belief, sexual orientation, neurodiversity, or socio-economic background. If you’re excited about the role but don’t meet every point described, we still encourage you to apply - potential and perspective matter to us as much as experience. If you require any adjustments or support during the recruitment process, please let us know. We’re happy to make reasonable accommodations to ensure a fair and accessible experience for everyone.