Senior Quality Manager in London

Galderma is the emerging pure‐play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science‐based portfolio of premium flagship brands and services that span the full spectrum of the fast‐growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ – the skin – meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals.

We understand that the skin shapes our lives and are advancing dermatology for every skin story. At Galderma, we look for people who focus on getting results, embrace learning and bring positive energy. They combine initiative with a sense of teamwork and collaboration, and are passionate about doing something meaningful for consumers, patients, and healthcare professionals every day. We aim to empower each employee and promote personal growth while ensuring business needs are met now and into the future. Across the company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

In this essential position, you will lead ongoing enhancement and change management efforts within the Galderma UK & Ireland organisation. You will offer specialised assistance to develop, manage and strengthen the quality management system, support both global and local business process leaders, and ensure adherence to regulatory and organisational standards.

• Lead activities related to Quality Assurance in UK & Irl
• Maintain the local Quality Management System and monitor its compliance status
• Contribute proactively as an effective leader, functioning responsibly and autonomously while working within the framework of internal and external regulatory guidelines and procedures

• Act as Responsible Person named on the site's WDA
• Lead and perform Quality and compliance specific tasks including processing product complaints, reviewing secondary packaging/redressing information, ensuring proper labelling of products at the distributor, and coordinating product recall
• Manage the creation/update of local SOPs to reflect local practices in accordance with Corporate Policies and SOPs
• Implement and maintain the QMS to ensure required processes are established and effective
• Actively contribute to the management of quality systems such as internal audits/self‐inspection, change control, management reviews, deviation management and CAPA
• Compile and update training manuals, undertake induction training and refresher training related to QMS for Galderma staff
• Support quality agreements with Galderma third parties and ensure they maintain an approved audit status
• Ensure product samples are authorised with maintained traceability and product integrity
• Provide disposition decisions for returned and damaged products
• Authorise movement of any product from quarantine to available product status
• Maintain and report Quality KPIs
• Support local repackaging of non‐medicinal products in accordance with specifications and required licenses
• Develop and manage effective relationships with competent authorities and Galderma Global teams
• Foster and maintain good cross‐functional relationships, attend cross‐functional meetings and represent the local operating site when necessary
• Represent Galderma in relevant committees of professional/industry associations, if necessary

• Thorough knowledge of medical device and medicinal products and country/regional regulations and governmental authorities
• Ability to take decisions and give instructions to all employees in your field of activities to ensure compliance with legal requirements
• Capability for sound GxP related decisions
• Fluent in English written and spoken
• Good understanding of commercial drivers of the life science industry and ability to provide advice that considers these factors
• Excellent communication and the ability to foster excellent working relations with external customers and internal stakeholders
• Skills such as project management, problem solving, presentation, time management, negotiation and interpersonal skills
• Proactive, motivated, self‐starter
• Balance commercial needs with compliance
• Strategic and innovative thinking for resolution of quality issues
• Commitment to continuous improvement of department processes and performance
• Strong team player, assisting others during workload peaks and challenging situations
• Positive team attitude and productive work environment contribution
• Influence others
• Excellent Excel, PowerPoint and Word skills

• Bachelor of Science Degree in Pharmacy or Life Science
• Registered and in good standing with the MHRA as a Responsible Person (RP) for wholesale distribution activities
• 5–7 years' experience in the bio/pharma industry, preferably acquired in Quality Assurance departments
• Nice to have: Experience in prescription‐ and OTC pharmaceutical or medical devices products