Account Manager - Inline (South)

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body’s largest organ – the skin – meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. We understand that the skin shapes our lives, and we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Job Title: Account Manager – Prescription

Location: Inline South England (Field)

Job Description

Galderma has market leading brands in Acne and Rosacea and the company wants to ensure that they focus on solidifying their strong market positions in addition to accelerating one of our newer Acne treatments within the Galderma Portfolio.

Purpose of the Job:

The Account Representative will be critical in ensuring that Galderma’s Acne and Rosacea primary care brands successfully grow through prioritising the most important accounts and business opportunities within their region. They will manage a portfolio of both established brands and more recently launched brands.

Key Responsibilities

Customer selling and relationship management:

• Deliver expected performance and beyond (sales) in the territory.
• Develop Smart pre-call objectives in line with territory strategy and brand team goals.
• Effectively handle objections or concerns. Consistently gain a logical, reasonable call to action/close on every sales call.
• Educate medical providers and staff.
• Identify, develop, and maintain disease state experts and speakers/advocates.
• Create and implement successful regional and local P2P plans that defend and accelerate Galderma’s primary care portfolio.
• Differentiates the product value proposition.

Territory Management:

• Continuously analyse sales reports (CRM etc.) and field intelligence.
• Develop a business plan for own territory in line with brand strategy for the most important accounts.
• Understand patient flow, local ecosystems and key influencers so that key territory plans are appropriately informed.
• Accurately identify customer position on sales cycle. Effectively target and track resources to maximize sales opportunities.
• Work closely with internal cross-functional stakeholders including medical, marketing, and market access to deploy and deliver and implement excellent local business plans in line with strategy and needs to key customers.
• Support formulary gains at local/regional level in collaboration with local market access managers.
• Strong abilities to leverage Omnichannel approach for key customers to increase adoption.
• Evaluate opportunities to grow the business outside NHS including Private providers for Acne and Rosacea.
• Adhere to industry and Galderma compliance requirements.

Continuously strive to gain market intelligence:

• Capacity to organize and manage stakeholder meetings.
• Differentiates Galderma’s value proposition to physicians or other stakeholders assigned.
• Strong communication skills, ability to flex style based on customer insights. Clinical and Market Knowledge Development.
• Share best practices to enhance our business success across the Brand Teams.
• Proactively initiate, develop, and implement a growth plan to develop in current position and prepare for future opportunities.
• Demonstrate in-depth disease, product, market and competitive intelligence expertise.

Skills & Qualifications

• Can think independently and act autonomously.
• Qualified to degree level in relevant discipline.
• 1-2 years selling experience in primary or secondary care environment.
• Drive for self-development with a solution & action-oriented work ethic.
• Proven clear, concise communication, influencing, and negotiating skills.
• Proven key account & project management skills & ability to prioritize and manage complex projects.
• Demonstrable ability to work collaboratively and cross-functionally.
• Ability to think strategically & execute tactically.
• Ability to lead and influence without authority, respond, and adapt to the needs & requirements of the business.
• Good knowledge of UK healthcare landscape, including national & local payors, providers.
• Proven experience of interacting with and shaping relationships directly with healthcare stakeholders, especially payors.
• Knowledge of payor decision making process and who are the key payor stakeholders.
• Microsoft Fluent.
• Proficiency in speaking, comprehending, reading, and writing English is required.
• ABPI qualified.

What we offer in return

You will be working for an organisation that embraces diversity & inclusion and believes we will deliver better outcomes by reflecting the perspectives of our diverse customer base.

Our people make a difference

At Galderma, you’ll work with people who are like you and people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.

• If your application is successful and your profile is a match, we will invite you for a first virtual conversation with the recruiter.
• The next step is a virtual conversation with the hiring manager.
• The final step is a panel conversation with the extended team and 20 min presentation.

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