- Build a complete bottom-up Customer Plan to drive the overall business that is aligned with the Consumer Business Unit objectives and customer strategies.
- Sole responsibility for the NNS targets and full management of the consumer trade spend and customer contribution.
- Manage forecasting with the supply function to ensure optimal stock efficiencies for each channel.
- Work with the finance function to define the NNS & Customer Contribution annual budgets for consumer
- Set individual sales targets with the sales team, managing bonus payments by channel with the finance function
- Leading weekly trade meetings and reporting to the business any issues that arise
- Work closely with the marketing team to build end execute channel plan.
- Proactive collaborative management of other lines in the P&L where sales have an impact or influence.
- Provide input and alignment to the key growth opportunities and action plans.
- Continuously evaluate the effectiveness of our trade investments amending the in-year to-go plan where necessary.
- Establish winning commercial propositions and support the development of key retail partners
- Actively Develop People through coaching and professional skills training. Ensure career & succession planning, IDP's and talent management processes are in place.
- Adheres to all Company principles and policies including trade policy, local Sales policy, local Trade Terms, Safety and legal regulations
- Degree level education
- Bachelor's degree in Business (Desirable)
- Recognised Industry Post-Graduate Diplomas/MBA (Desirable), + 10+ years commercial experience, FMCG Sales &/or Category management, in both on and offline channels
- A demonstrable record of success delivering key commercial KPIs.
- Successful track record of developing people and managing a team.
- Understanding of key business functions i.e. Commercial, Finance, Technical, Supply Chain.
- Excellent UK customer / FMCG / Beauty market knowledge.
Whether it's the unique breadth of our integrated offering that covers Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology products; or our commitment to recognizing and rewarding people for the contribution they make - working here isn't like anywhere else. At Galderma, we actively give our teams reasons to believe in our ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.
Head of Sales CX in City of Westminster employer: Galderma S.A.
At Galderma, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets passion for dermatology. Our commitment to employee growth is reflected in our supportive culture that encourages collaboration and embraces diversity, ensuring every team member can thrive while making a meaningful impact in the lives of consumers and healthcare professionals. Join us to be part of a bold ambition to lead the dermatology field, with opportunities for challenging work experiences and professional development.
