Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer inquiries and ensure smooth order processing using Oracle Cloud ERP.
- Company: Leading global pharmaceutical company focused on customer satisfaction.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Why this job: Make a real impact on customer experience in a fast-paced environment.
- Qualifications: Strong communication skills and knowledge of credit and collections.
- Other info: Join a dynamic team with excellent career advancement opportunities.
The predicted salary is between 30000 - 42000 £ per year.
A leading global pharmaceutical company is seeking a Customer Service Specialist to manage the order-to-cash cycle for customer accounts. Your role will involve addressing inquiries, maintaining customer relationships, and utilizing your expertise in Oracle Cloud ERP to ensure effective order processing.
The ideal candidate will have strong communication skills, the ability to thrive in a fast-paced environment, and deep knowledge of credit and collections handling. This position offers the opportunity to significantly impact customer satisfaction.
O2C Specialist: Customer Experience & Oracle Cloud in London employer: Galderma Pharma S.A
Contact Detail:
Galderma Pharma S.A Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land O2C Specialist: Customer Experience & Oracle Cloud in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the pharmaceutical industry and let them know you're on the hunt for an O2C Specialist role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your Oracle Cloud ERP knowledge. We all know that being able to talk confidently about your experience with order processing can set you apart from the competition. Practice common interview questions and think of examples that showcase your skills.
✨Tip Number 3
Showcase your communication skills! During interviews, make sure to highlight how you've successfully managed customer relationships in the past. Use specific examples to demonstrate how you've handled inquiries and resolved issues to boost customer satisfaction.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for roles like the O2C Specialist. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace O2C Specialist: Customer Experience & Oracle Cloud in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with the order-to-cash cycle and customer service. We want to see how your skills align with the role, so don’t be shy about showcasing your expertise in Oracle Cloud ERP!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer experience and how you can contribute to our team. We love seeing genuine enthusiasm for the role!
Showcase Your Communication Skills: Since strong communication is key for this position, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors – we want to see your attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Galderma Pharma S.A
✨Know Your Oracle Cloud ERP
Make sure you brush up on your knowledge of Oracle Cloud ERP before the interview. Be ready to discuss how you've used it in past roles, especially in relation to order processing and customer accounts. This will show that you're not just familiar with the system but can leverage it effectively.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've successfully managed customer inquiries or resolved issues in the past. Practise articulating these experiences clearly, as this will demonstrate your ability to maintain customer relationships.
✨Prepare for Fast-Paced Scenarios
Expect questions about how you handle pressure and fast-paced environments. Think of specific instances where you thrived under tight deadlines or managed multiple tasks simultaneously. This will help illustrate your adaptability and problem-solving skills.
✨Understand Credit and Collections
Brush up on your knowledge of credit and collections handling. Be prepared to discuss your experience in this area and how it relates to improving customer satisfaction. Showing that you understand the financial aspects of customer service will set you apart from other candidates.
